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DEX Imaging
DEX Imaging

60 Dex Imaging Systems Support Engineer Jobs Hiring Near You

DEX Imaging

System Engineer I

Houston, TX · On-site

... provide support in a field service technical position within designated region with primary ... Learn and perform Systems Engineer and expand and validate this knowledge of the DEX Imaging ...

DEX Imaging

System Engineer I

Houston, TX

... provide support in a field service technical position within designated region with primary ... Learn and perform Systems Engineer and expand and validate this knowledge of the DEX Imaging ...

DEX Imaging

System Engineer I

Houston, TX · On-site

... provide support in a field service technical position within designated region with primary ... Learn and perform Systems Engineer and expand and validate this knowledge of the DEX Imaging ...

DEX Imaging

System Engineer I

Houston, TX · On-site

... provide support in a field service technical position within designated region with primary ... Learn and perform Systems Engineer and expand and validate this knowledge of the DEX Imaging ...

DEX Imaging

System Engineer I

Houston, TX

... provide support in a field service technical position within designated region with primary ... Learn and perform Systems Engineer and expand and validate this knowledge of the DEX Imaging ...

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DEX Imaging Jobs Information

What are the key skills and qualifications needed to thrive as a Systems Support Engineer, and why are they important?

To thrive as a Systems Support Engineer, you need a solid understanding of operating systems, networking concepts, and hardware troubleshooting, often supported by a degree in computer science or related certifications. Familiarity with ticketing systems, remote support tools, and platforms like Windows, Linux, and cloud services is typically required. Strong problem-solving abilities, communication skills, and a customer-focused mindset help distinguish top performers in this field. These skills are essential for efficiently diagnosing and resolving technical issues, ensuring system reliability, and maintaining user satisfaction.

What are some common challenges Systems Support Engineers face when troubleshooting complex technical issues, and how are these typically addressed within a team environment?

Systems Support Engineers often encounter complex technical problems that require thorough analysis and collaboration to resolve. Challenges may include diagnosing issues that span multiple systems, managing unexpected outages, or dealing with ambiguous error messages. These challenges are typically addressed by leveraging documentation, escalation procedures, and working closely with cross-functional teams such as network administrators, software developers, and end-users. Regular team meetings, knowledge-sharing sessions, and access to internal wikis help ensure that engineers can effectively collaborate and solve problems efficiently.

What are Systems Support Engineers?

Systems Support Engineers are IT professionals who maintain, troubleshoot, and optimize computer systems and networks within an organization. They handle technical issues, assist users with hardware and software problems, and ensure that systems are running efficiently and securely. Their responsibilities often include monitoring system performance, performing regular updates, and providing support for servers, workstations, and network infrastructure. Systems Support Engineers also document solutions and may help implement new technologies or upgrades.

What is the difference between Systems Support Engineer vs Network Support Specialist?

AspectSystems Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, enterprise networks, ISPs
Primary FocusSupporting and maintaining computer systems, hardware, and softwareManaging and troubleshooting network infrastructure and connectivity
Common TasksInstalling OS, troubleshooting hardware/software issues, user supportConfiguring routers/switches, monitoring network performance, resolving connectivity issues

While both roles support IT infrastructure, Systems Support Engineers focus on computer systems and software, whereas Network Support Specialists concentrate on network hardware and connectivity. Both roles often collaborate and require similar certifications, but their daily tasks and areas of expertise differ.

Do workers at DEX Imaging get paid breaks?

Sometimes. Only some people get paid breaks.
64% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

Does DEX Imaging pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

At DEX Imaging, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from DEX Imaging affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get paid time off at DEX Imaging?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers at DEX Imaging worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2025.

Do DEX Imaging workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to get time off at DEX Imaging?

Some people find it hard to get time off.
44% of people report it’s hard to get time off.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at DEX Imaging?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at DEX Imaging feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at DEX Imaging get to take their breaks without interruption?

Only some people get breaks without interruption.
43% of people report that their breaks get interrupted.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at DEX Imaging?

Most people feel stressed out here.
88% of people say they often feel stressed out at work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at DEX Imaging enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at DEX Imaging recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at DEX Imaging?

Some people didn’t get enough training when they started.
62% of people report they didn’t get enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at DEX Imaging?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think DEX Imaging’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers feel well informed about how DEX Imaging is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and February 2026.
What other companies are hiring for Systems Support Engineer jobs?
What are the most popular jobs at Dex Imaging?
What are the most popular categories at Dex Imaging?
Infographic showing various Systems Support Engineer job openings at Dex Imaging in the United States as of May 2026, with employment types broken down into 2% Internship, 93% Full Time, and 5% Part Time. Highlights an 96% Physical, and 4% Remote job distribution.
Systems Engineer I - Copier & Printer Technical Support

Systems Engineer I - Copier & Printer Technical Support

DEX Imaging

Houston, TX

Full-time

Posted 5 days ago

DEX Imaging rating

5.5

Company rating: 5.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Systems Engineer I (Field-Based) - Copier & Printer Technical Support
Important: This Is NOT an IT Help Desk or Network Administrator Role
This is a field-based technical role focused on troubleshooting, configuring, and supporting copiers and printers (document imaging systems) - not a traditional corporate IT position.
If you enjoy hands-on technical problem-solving, working directly with customers, and learning how devices integrate into real-world business environments, this is the opportunity for you.

About the Role

At DEX Imaging, we're looking for a Systems Engineer I who is ready to get into the field and support businesses by installing and servicing copier and printer systems.
You won't be sitting behind a desk managing servers.
Instead, you'll:
  • Install and configure document imaging equipment
  • Troubleshoot connectivity and print/scan issues
  • Work directly with customers to ensure devices integrate properly into their workflows
  • Build a strong technical foundation that can lead to Systems Engineer II, III, or Install Project Coordinator roles
What You'll Do
  • Install and set up copiers and printers
  • Connect devices to customer networks
  • Set up print drivers and scan-to-email/scan-to-folder
  • Troubleshoot printing and scanning issues
  • Provide friendly, professional customer support
  • Document your work in our system
You'll be out in the field helping businesses keep their equipment running smoothly.
What We're Looking For
  • Strong problem-solving skills
  • Basic understanding of computers and networks
  • Good communication and customer service skills
  • Ability to manage your time and travel locally
  • Clean driving record
Entry-level candidates welcome. Technical training is provided.
Why DEX Imaging?
  • Hands-on role (not stuck behind a desk)
  • Growth opportunities
  • Ongoing training
  • Stable, full-time position
If you enjoy fixing things, helping customers, and learning new technology without wanting a full IT career path - apply today.
DISCLAIMER

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.

This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.

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Employment Type: Full-Time

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