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Customer Operations Assistant Jobs (NOW HIRING)

CFS

Customer Support & Operations Assistant

Boston, MA

$70K - $90K/yr

Customer Support & Operations Assistant Location : Boston, MA (Hybrid) Salary : $70,000-$90,000 Why This Opportunity Stands Out: Join a rapidly growing technology company at the forefront of ...

New

Customer Service

Be Seen First

Entry Level Operations Assistant

Troy, MI · On-site

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

Customer Service

Be Seen First

Entry Level Operations Assistant

Troy, MI · On-site

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

Merchology

Customer Operations Specialist

Plymouth, MN · On-site

Customer Store & Program Support * Assist with the setup of inventory for custom sites. * Ensure ... Act as a key operational point of contact for customer program needs. * Provide updates on order ...

Merchology

Customer Operations Specialist

Plymouth, MN · Hybrid

Customer Store & Program Support * Assist with the setup of inventory for custom sites. * Ensure ... Act as a key operational point of contact for customer program needs. * Provide updates on order ...

Liberis

Customer Operations Executive

Atlanta, GA · On-site

Who are we? The Customer Operations team are a global, multi skilled team under the Global ... Use your bilingual skills to assist customers who require support in their respective languages.

Liberis

Customer Operations Executive

Atlanta, GA · On-site

Who are we? The Customer Operations team are a global, multi skilled team under the Global ... Use your bilingual skills to assist customers who require support in their respective languages.

evolvedMD

Customer Operations Specialist

Scottsdale, AZ · On-site

$60K - $70K/yr

... assist in resolving operational challenges across active customer sites. Compensation * First year compensation $60,000 to $70,000 annually (DOE) * Annual bonus based on company performance and ...

Merchology

Customer Operations Specialist

Plymouth, MN · On-site

$57K - $60K/yr

Customer Store & Program Support * Assist with the setup of inventory for custom sites. * Ensure ... Act as a key operational point of contact for customer program needs. * Provide updates on order ...

Hertz

Customer Operations Manager

Grand Rapids, MI · On-site

$54K/yr

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum ...

Hertz

Customer Operations Manager

Jacksonville, FL · On-site

$55K/yr

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum ...

Hertz

Customer Operations Manager

Flushing, NY · On-site

$66K/yr

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum ...

Hertz

Customer Operations Manager

Milwaukee, WI · On-site

$50K/yr

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum ...

Hertz

Customer Operations Manager

Manhattan, NY · On-site

$66K/yr

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum ...

Hertz

Customer Operations Manager

San Francisco, CA

$70K/yr

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum ...

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Customer Operations Assistant information

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How much do customer operations assistant jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for customer operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Operations Assistant, and why are they important?

To thrive as a Customer Operations Assistant, you generally need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Microsoft Office Suite is typically required. Attention to detail, patience, and a customer-centric attitude help individuals excel in supporting clients and collaborating with internal teams. These abilities are crucial for ensuring efficient operations, high customer satisfaction, and seamless service delivery.

What is the difference between Customer Operations Assistant vs Customer Service Representative?

AspectCustomer Operations AssistantCustomer Service Representative
Primary FocusSupports operational processes, order management, and backend functionsHandles direct customer inquiries, complaints, and service issues
Work EnvironmentOffice setting, often behind the scenesFrontline, interacting directly with customers
Required SkillsAdministrative skills, familiarity with CRM and order systemsCommunication skills, problem-solving, customer interaction

While both roles involve customer interaction, the Customer Operations Assistant primarily focuses on supporting operational tasks and backend processes, whereas the Customer Service Representative directly engages with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but serve different functions within the customer experience.

What job makes $10,000 a month without a degree?

A Customer Operations Assistant typically does not earn $10,000 a month without specialized experience or advanced skills. High-paying roles in sales, real estate, or entrepreneurship can reach that level without a degree, but they often require strong communication skills, industry knowledge, and a proven track record. Most standard customer support or operations roles pay less than this amount without additional qualifications or performance-based incentives.

How does a Customer Operations Assistant typically collaborate with other departments to resolve customer issues?

Customer Operations Assistants often act as a bridge between customers and internal teams such as sales, technical support, and logistics. When addressing customer inquiries or concerns, they may need to coordinate with these departments to gather information, expedite solutions, or communicate updates. Effective communication and organization skills are essential, as the role requires tracking issue progress and ensuring follow-up. This collaboration not only helps resolve customer issues efficiently but also provides valuable feedback to improve overall service processes.

Is being an EA a stressful job?

A Customer Operations Assistant role can involve handling customer inquiries, managing data, and coordinating communication, which may be demanding during busy periods. The level of stress depends on workload, company environment, and individual skills in time management and problem-solving.

What are Customer Operations Assistants?

Customer Operations Assistants are professionals who support the daily operations of a company’s customer service or operations department. They handle administrative tasks such as processing orders, responding to customer inquiries, maintaining records, and coordinating between different teams to ensure smooth service delivery. Their role is essential in ensuring customer satisfaction and efficient workflow within the organization. Customer Operations Assistants often use communication, problem-solving, and organizational skills to address customer needs and assist in resolving any operational issues.

What is the salary of an operations assistant?

The salary of a Customer Operations Assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and the company's size. Entry-level positions may start lower, while experienced assistants or those in senior roles can earn higher wages. Benefits often include health insurance, paid time off, and opportunities for skill development.

What is a customer operations assistant?

A customer operations assistant supports a company's customer service and operational processes by handling inquiries, managing accounts, and assisting with order fulfillment. They often use customer relationship management (CRM) tools and require strong communication and organizational skills. The role typically involves working in a team environment and may require familiarity with company policies and procedures.
What cities are hiring for Customer Operations Assistant jobs? Cities with the most Customer Operations Assistant job openings:
What are the most commonly searched types of Customer Operations jobs? The most popular types of Customer Operations jobs are:
What states have the most Customer Operations Assistant jobs? States with the most job openings for Customer Operations Assistant jobs include:
Customer Operations Assistant jobs near you
Infographic showing various Customer Operations Assistant job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Customer Support & Operations Assistant

CFS

Boston, MA

$70K - $90K/yr

Full-time

Posted 2 days ago

Job description

Title: Customer Support & Operations Assistant
Location: Boston, MA (Hybrid)
Salary: $70,000–$90,000
Why This Opportunity Stands Out:
Join a rapidly growing technology company at the forefront of innovation in a global industry. This highly visible role serves as the backbone of customer support and field operations, supporting leadership, engineering teams, and customers across domestic and international projects. You'll enjoy a diverse mix of administrative support, customer coordination, and operations management while working in a collaborative, fast-paced environment with strong growth potential.
Customer Support & Operations Assistant Key Responsibilities:
  • Coordinate calendars, meetings, domestic and international travel, and deployment logistics
  • Serve as a key point of contact between customers, field teams, engineering, and leadership
  • Support scheduling and tracking of field projects, deployments, maintenance activities, and operational initiatives
  • Assist with onboarding and offboarding processes, including documentation, system access, and equipment coordination
  • Maintain and manage project workflows, documentation, contracts, and operational records
  • Coordinate trainings, workshops, team meetings, and special projects
  • Help organize customer requests and ensure timely follow-up with internal teams
  • Support process improvement initiatives and help drive operational efficiency
  • Provide administrative support to a growing technical and operational team

Customer Support & Operations Assistant Qualifications:
  • 3+ years of Administrative Assistant, Executive Assistant, Operations Coordinator, Customer Support Coordinator, or Project Coordinator experience
  • Experience supporting technical, engineering, manufacturing, construction, logistics, or field service teams preferred
  • Strong organizational and multitasking abilities with exceptional attention to detail
  • Experience with Microsoft Office and/or Google Workspace
  • Experience with Monday.com strongly preferred
  • Excellent written and verbal communication skills
  • Ability to thrive in a fast-paced environment with shifting priorities
  • Experience supporting global teams or coordinating travel and logistics is a plus
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