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Customer Operations Assistant Jobs (NOW HIRING)

Customer Operations

Administrative Assistant

Blue Ash, OH

$20 - $33.40/hr

Coordinate management schedules, appointments and travel arrangements for efficient operations ... When you join our team, you'll be keeping our customers connected to what matters most in 41 states ...

New

Customer Service

Be Seen First

Entry Level Operations Assistant

Troy, MI · On-site

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

Customer Service

Be Seen First

Entry Level Operations Assistant

Troy, MI · On-site

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

Hertz

Customer Operations Manager

Milwaukee, WI · On-site

$50K/yr

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum ...

Hertz

Customer Operations Manager

Syracuse, NY · On-site

$132K/yr

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum ...

Hertz

Customer Operations Manager

Houston, TX · On-site

$55K/yr

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum ...

Hertz

Customer Operations Manager

Grand Rapids, MI · On-site

$54K/yr

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum ...

Hertz

Customer Operations Manager

Fresno, CA

$70K/yr

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum ...

Hertz

Customer Operations Manager

Milwaukee, WI · On-site

$50K/yr

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum ...

Hertz

Customer Operations Manager

Norfolk, VA · On-site

$55K/yr

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum ...

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Customer Operations Assistant information

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How much do customer operations assistant jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for customer operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Operations Assistant, and why are they important?

To thrive as a Customer Operations Assistant, you generally need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Microsoft Office Suite is typically required. Attention to detail, patience, and a customer-centric attitude help individuals excel in supporting clients and collaborating with internal teams. These abilities are crucial for ensuring efficient operations, high customer satisfaction, and seamless service delivery.

What is the difference between Customer Operations Assistant vs Customer Service Representative?

AspectCustomer Operations AssistantCustomer Service Representative
Primary FocusSupports operational processes, order management, and backend functionsHandles direct customer inquiries, complaints, and service issues
Work EnvironmentOffice setting, often behind the scenesFrontline, interacting directly with customers
Required SkillsAdministrative skills, familiarity with CRM and order systemsCommunication skills, problem-solving, customer interaction

While both roles involve customer interaction, the Customer Operations Assistant primarily focuses on supporting operational tasks and backend processes, whereas the Customer Service Representative directly engages with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but serve different functions within the customer experience.

How does a Customer Operations Assistant typically collaborate with other departments to resolve customer issues?

Customer Operations Assistants often act as a bridge between customers and internal teams such as sales, technical support, and logistics. When addressing customer inquiries or concerns, they may need to coordinate with these departments to gather information, expedite solutions, or communicate updates. Effective communication and organization skills are essential, as the role requires tracking issue progress and ensuring follow-up. This collaboration not only helps resolve customer issues efficiently but also provides valuable feedback to improve overall service processes.

What are Customer Operations Assistants?

Customer Operations Assistants are professionals who support the daily operations of a company’s customer service or operations department. They handle administrative tasks such as processing orders, responding to customer inquiries, maintaining records, and coordinating between different teams to ensure smooth service delivery. Their role is essential in ensuring customer satisfaction and efficient workflow within the organization. Customer Operations Assistants often use communication, problem-solving, and organizational skills to address customer needs and assist in resolving any operational issues.
What cities are hiring for Customer Operations Assistant jobs? Cities with the most Customer Operations Assistant job openings:
What are the most commonly searched types of Customer Operations jobs? The most popular types of Customer Operations jobs are:
What states have the most Customer Operations Assistant jobs? States with the most job openings for Customer Operations Assistant jobs include:
Customer Operations Assistant jobs near you
Infographic showing various Customer Operations Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Administrative Assistant

Customer Operations

Blue Ash, OH

$20 - $33.40/hr

Full-time

Posted 2 days ago

New

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you have a knack for organization and supporting teams behind the scenes? Spectrum is looking for an Administrative Assistant to help manage schedules, handle confidential information and support daily operations for department leaders. Your work will keep our team running smoothly and contribute directly to our ongoing success.


How You’ll Make an Impact

  • Prepare and process confidential memos, reports and proposals with accuracy
  • Maintain organized files and records, distribute correspondence and sort incoming mail
  • Generate reports, graphs and charts to support departmental needs
  • Arrange meetings and events, including logistics for hotel, catering and audio/visual requirements
  • Operate office equipment and troubleshoot minor issues to maintain workflow
  • Conduct research and data analysis to assist management and perform liaison duties as needed
  • Coordinate management schedules, appointments and travel arrangements for efficient operations

Working Conditions

  • Office environment

What You’ll Bring to Spectrum

Required Qualifications

Education

  • High School Diploma or equivalent
  • College coursework in business, related field or equivalent

Experience

  • 3+ years of administrative or secretarial work experience

Skills

  • Confidentiality with sensitive information
  • Strong prioritization and organization
  • Fast and accurate typing
  • Proficient with 10-key adding machine
  • Competent with computers and software applications such as word processing and spreadsheets
  • Knowledge of office equipment such as computers, telephones, copiers, fax, calculator, etc.
  • Basic mathematics
  • Understanding of general office procedures

#LI-AA1
GAA140 2026-77856 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $33.40. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

What You’ll Bring to Spectrum

Required Qualifications

Education

  • High School Diploma or equivalent
  • College coursework in business, related field or equivalent

Experience

  • 3+ years of administrative or secretarial work experience

Skills

  • Confidentiality with sensitive information
  • Strong prioritization and organization
  • Fast and accurate typing
  • Proficient with 10-key adding machine
  • Competent with computers and software applications such as word processing and spreadsheets
  • Knowledge of office equipment such as computers, telephones, copiers, fax, calculator, etc.
  • Basic mathematics
  • Understanding of general office procedures
Employment Type: Full Time

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