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Customer Operations Assistant Jobs in Georgia (NOW HIRING)

Global Partners

Operations Assistant

Doraville, GA

$24.28 - $33.89/hr

The Operations Assistant works with the directors and terminal managers to assist with many ... Since 1933, we've believed in taking care of our customers, our guests, our communities, and each ...

Global Partners LP

Operations Assistant

Doraville, GA · On-site

$24.28 - $33.89/hr

The Operations Assistant works with the directors and terminal managers to assist with many ... Since 1933, we've believed in taking care of our customers, our guests, our communities, and each ...

DIGITALPOiNTUSA

Operations Assistant

Atlanta, GA · Remote

Our company is experiencing tremendous growth and looking for a highly motivated Operations ... Customer service * Assist with video shoots Qualifications * Customer service preferred but not ...

Global Partners LP

Operations Assistant

Atlanta, GA · On-site

$24.28 - $33.89/hr

The Operations Assistant works with the directors and terminal managers to assist with many ... Since 1933, we've believed in taking care of our customers, our guests, our communities, and each ...

Global Partners LP

Operations Assistant

Doraville, GA · On-site

$24.28 - $33.89/hr

The Operations Assistant works with the directors and terminal managers to assist with many ... Since 1933, we've believed in taking care of our customers, our guests, our communities, and each ...

DIGITALPOiNTUSA

Operations Assistant

Atlanta, GA · On-site

Our company is experiencing tremendous growth and looking for a highly motivated Operations ... Customer service * Assist with video shoots Qualifications * Customer service preferred but not ...

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Customer Operations Assistant information

What are the key skills and qualifications needed to thrive as a customer operations assistant?

To thrive as a Customer Operations Assistant, you generally need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Microsoft Office Suite is typically required. Attention to detail, patience, and a customer-centric attitude help individuals excel in supporting clients and collaborating with internal teams. These abilities are crucial for ensuring efficient operations, high customer satisfaction, and seamless service delivery.

What is the difference between Customer Operations Assistant vs Customer Service Representative?

AspectCustomer Operations AssistantCustomer Service Representative
Primary FocusSupports operational processes, order management, and backend functionsHandles direct customer inquiries, complaints, and service issues
Work EnvironmentOffice setting, often behind the scenesFrontline, interacting directly with customers
Required SkillsAdministrative skills, familiarity with CRM and order systemsCommunication skills, problem-solving, customer interaction

While both roles involve customer interaction, the Customer Operations Assistant primarily focuses on supporting operational tasks and backend processes, whereas the Customer Service Representative directly engages with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but serve different functions within the customer experience.

How does a customer operations assistant typically collaborate with other departments to resolve customer issues?

Customer Operations Assistants often act as a bridge between customers and internal teams such as sales, technical support, and logistics. When addressing customer inquiries or concerns, they may need to coordinate with these departments to gather information, expedite solutions, or communicate updates. Effective communication and organization skills are essential, as the role requires tracking issue progress and ensuring follow-up. This collaboration not only helps resolve customer issues efficiently but also provides valuable feedback to improve overall service processes.

What is a customer operations assistant?

Customer Operations Assistants are professionals who support the daily operations of a company’s customer service or operations department. They handle administrative tasks such as processing orders, responding to customer inquiries, maintaining records, and coordinating between different teams to ensure smooth service delivery. Their role is essential in ensuring customer satisfaction and efficient workflow within the organization. Customer Operations Assistants often use communication, problem-solving, and organizational skills to address customer needs and assist in resolving any operational issues.
What are the most commonly searched types of Customer Operations jobs in Georgia? The most popular types of Customer Operations jobs in Georgia are:
What cities in Georgia are hiring for Customer Operations Assistant jobs? Cities in Georgia with the most Customer Operations Assistant job openings:
Customer Operations Assistant jobs near you
Infographic showing various Customer Operations Assistant job openings in Georgia as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Operations Assistant

Global Partners

Doraville, GA

$24.28 - $33.89/hr

Full-time

Medical, Dental, Life, Retirement

Posted 22 days ago

Job description


Job Summary:

The Operations Assistant role is a staff position and offers an opportunity to become exposed to many different aspects of the terminal business. The Operations Assistant works with the directors and terminal managers to assist with many different aspects of the terminals as needed. This role reports to the Manager, Terminal Operations Support. The Ops Assistant must have excellent organization skills and be capable of performing / overseeing numerous tasks occurring simultaneously. The Ops Assistant will be responsible for any administrative tasks for their area. This role will be a 9-80 work schedule but hours or schedule may change depending on the business need. The Operations Assistant will be based at one terminal but also cover duties at others in complex (with site-specific duties).

At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us.

TheGlobal Spiritis how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value.

Job Description:

  • Payroll Weekly
  • Tracking invoices / spend
  • Assist with vendor set-ups
  • Submitting expenses
  • Responsible for codes for approval and submitting invoices
  • Safety meeting minutes
  • Assist with budget planning / cost reductions
  • Operator uniform purchase / tracking
  • Corporate and local Programs oversite / tracking / execution as needed
  • Office Supplies as needed
  • Meeting organization and set ups as needed
  • Stock Break Room with Supplies as needed
  • Records Management / Retention / Disposal / Tracking
  • Filing as necessary - Maintain Environmental Folders / Track mailings
  • Other duties as needed

Additional Job Description:

  • Assisting the Terminal Managers and operators in accomplishing the ever changing daily operating plans and challenges is part of the role.
  • The Ops Assistant needs to be knowledgeable of the physical layout of the facilities they support.
  • Detailed familiarity with corporate and local operating, environmental, safety, security procedures, TMS and water management is required.
  • None High school diploma or equivalent

Pay Range:

$24.28 - $33.89

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Our Commitments to You

  • Coins!We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.

  • Health & Wellness- Medical, Dental, Visions and Life Insurance. Along with additional wellness support.

  • The Road Ahead- We offer 401k and a match component!

  • Professional Development- We provide tuition reimbursement; this benefit is offered after 6 months of service.

What to Expect From the Hiring Process

We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you.

A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.

Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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