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Customer Operations Assistant Jobs in Georgia (NOW HIRING)

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Customer Operations Assistant information

What are the key skills and qualifications needed to thrive as a customer operations assistant?

To thrive as a Customer Operations Assistant, you generally need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Microsoft Office Suite is typically required. Attention to detail, patience, and a customer-centric attitude help individuals excel in supporting clients and collaborating with internal teams. These abilities are crucial for ensuring efficient operations, high customer satisfaction, and seamless service delivery.

What is the difference between Customer Operations Assistant vs Customer Service Representative?

AspectCustomer Operations AssistantCustomer Service Representative
Primary FocusSupports operational processes, order management, and backend functionsHandles direct customer inquiries, complaints, and service issues
Work EnvironmentOffice setting, often behind the scenesFrontline, interacting directly with customers
Required SkillsAdministrative skills, familiarity with CRM and order systemsCommunication skills, problem-solving, customer interaction

While both roles involve customer interaction, the Customer Operations Assistant primarily focuses on supporting operational tasks and backend processes, whereas the Customer Service Representative directly engages with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but serve different functions within the customer experience.

How does a customer operations assistant typically collaborate with other departments to resolve customer issues?

Customer Operations Assistants often act as a bridge between customers and internal teams such as sales, technical support, and logistics. When addressing customer inquiries or concerns, they may need to coordinate with these departments to gather information, expedite solutions, or communicate updates. Effective communication and organization skills are essential, as the role requires tracking issue progress and ensuring follow-up. This collaboration not only helps resolve customer issues efficiently but also provides valuable feedback to improve overall service processes.

What is a customer operations assistant?

Customer Operations Assistants are professionals who support the daily operations of a company’s customer service or operations department. They handle administrative tasks such as processing orders, responding to customer inquiries, maintaining records, and coordinating between different teams to ensure smooth service delivery. Their role is essential in ensuring customer satisfaction and efficient workflow within the organization. Customer Operations Assistants often use communication, problem-solving, and organizational skills to address customer needs and assist in resolving any operational issues.

What are the most commonly searched types of Customer Operations jobs in Georgia?

The most popular types of Customer Operations jobs in Georgia are:

What cities in Georgia are hiring for Customer Operations Assistant jobs?

Cities in Georgia with the most Customer Operations Assistant job openings:

Customer Operations Assistant jobs near you
Infographic showing various Customer Operations Assistant job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Assistant Operations Director

The Goddard School

Alpharetta, GA • On-site

Full-time

Vision, Retirement, PTO

Posted 7 days ago

The Goddard School rating

5.9

Company rating: 5.9 out of 10

Based on 355 frontline employees who took The Breakroom Quiz

11th of 24 rated private schools and tutoring

Job description

Benefits:
  • Bonus opportunities
  • State-of-the-Art facilities
  • Community outreach opportunities
  • Affiliation with leaders in the early childhood education industry
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Tuition assistance
  • 401(k)
  • Paid time off
  • Training & development
  • Vision insurance

Assistant Director of Operations
The Goddard School - State Bridge Road | Alpharetta, GA
Are you a highly organized leader who thrives in a fast-paced environment and loves making things happen? The Goddard School on State Bridge Road is seeking an Assistant Director of Operations to help lead the day-to-day operations of our award-winning preschool serving families in Alpharetta and Johns Creek.
This is more than an office position. We are looking for someone who takes ownership, solves problems before they arise, and keeps every part of the school running smoothly. From staffing and scheduling to events, social media, enrollment support, food service, and daily operations, you will play a critical role in creating an exceptional experience for our children, families, and teachers.
If you enjoy wearing many hats, have outstanding organizational skills, and are passionate about creating a positive, high-performing workplace, we'd love to meet you.
What You'll Do:
Daily School Operations
  • Oversee the daily operational needs of the school to ensure everything runs efficiently.
  • Maintain a welcoming, organized, and professional environment.
  • Manage opening and closing operational procedures.
  • Ensure classrooms have the supplies and support they need each day.

Staffing & Team Support
  • Assist with staff scheduling and classroom coverage.
  • Coordinate interviews, onboarding, and new employee orientation.
  • Support teacher development and daily coaching.
  • Help maintain compliance with staff files and licensing requirements.
  • Assist with payroll preparation and attendance tracking.

Enrollment & Family Experience
  • Welcome prospective families and conduct school tours.
  • Follow up on enrollment leads and assist families through the enrollment process.
  • Build strong relationships with current families by providing exceptional customer service.
  • Support retention initiatives and family events throughout the year.

School Events & Community Outreach
  • Plan and coordinate school events, family engagement activities, and seasonal celebrations.
  • Build partnerships with local businesses and the Alpharetta/Johns Creek community.
  • Assist with marketing initiatives that help grow enrollment.

Marketing & Social Media
  • Create engaging social media content showcasing daily classroom activities and school events.
  • Help maintain the school's online presence and reputation.
  • Coordinate marketing materials and promotional campaigns.

Food & Building Operations
  • Oversee snack and meal inventory and ordering.
  • Coordinate food deliveries and maintain kitchen organization.
  • Monitor inventory of classroom and office supplies.
  • Ensure the school remains clean, organized, safe, and inspection-ready every day.

Health, Safety & Compliance
  • Support all Georgia Bright from the Start licensing requirements and Goddard Quality Assurance standards.
  • Conduct health and safety checks throughout the building.
  • Assist with emergency drills and compliance documentation.
  • Help maintain the highest standards of cleanliness, safety, and organization.

We're Looking For Someone Who Is
  • A natural leader who takes initiative.
  • Highly organized with exceptional attention to detail.
  • Comfortable multitasking in a fast-paced environment.
  • Professional, dependable, and solution-oriented.
  • Confident communicating with families, teachers, and community partners.
  • Passionate about creating an outstanding experience for children and families.
  • Tech-savvy and comfortable using Microsoft Office, Google Workspace, social media platforms, and childcare management software.

Qualifications
  • Bachelor's degree preferred (Education, Business, Early Childhood Education, or related field).
  • Minimum of 3-5 years of leadership or management experience (childcare &/or education preferred).
  • Previous preschool or childcare experience is strongly preferred.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Must meet all Georgia state licensing requirements and successfully complete required background checks.

Why Join Our Team?
At The Goddard School, we believe our team members are the heart of everything we do. We foster a positive, collaborative culture where leaders are empowered to make an impact every day. You'll have the opportunity to help shape the success of our school while building meaningful relationships with children, families, and an incredible team of educators.
If you're looking for a leadership role where no two days are the same and where your organization, creativity, and leadership truly make a difference, we'd love to hear from you!
This Is Your Moment
The joy of childhood comes from those bright sparks of discovery -- moments that delight and surprise us. Your career at The Goddard School can be just as exciting. For more than 35 years, Goddard Schools have put each teacher at the heart of everything we do because teachers put each student at the heart of everything they do. The Goddard School trusts, empowers, and honors its exceptional educators. Develop your teaching skills in a vibrant and nurturing environment and make a difference in children's lives every day.
Each Goddard School location is privately owned and operated by Goddard Franchisor LLC franchisees. The Goddard School franchise owner(s) are the employers at each school, and the franchise owner(s) set their own wage and benefit programs, which vary by location.

What The Goddard School employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Goddard School

Sourced by ZipRecruiter

As part of a larger franchise system, in operation for over 30 years, we are the premier preschool for children from six weeks to six years old. We have over 560 franchised Schools with more than 70,000 students in 38 states. The Goddard School uses the most current academically endorsed methods to ensure children have fun while learning the skills they need for long-term success in school and in life.

Industry

Education, education programs administration, personal services and elementary and secondary schools

Company size

51 - 200 Employees

Headquarters location

King of Prussia, PA, US

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