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Customer Operations Assistant Jobs in Utah (NOW HIRING)

eTeam

Operational Assistant

Salt Lake City, UT · On-site

$21 - $23/hr

Welcome and assist visitors, including customers, employees, and other guests. * Manage front desk operations, including answering phones and handling mail. * Coordinate meetings, conference calls ...

Red Cat Holdings, Inc.

Customer Success Analyst II

UT · On-site

Monitor customer priorities and communicate potential issues or escalations to appropriate stakeholders. * Assist with improving customer experience through process enhancements and operational ...

Packsize

Billing Operations Lead

Salt Lake City, UT · Hybrid

Translate customer contractual terms into billing instructions, including pricing, billing ... Identify billing process inefficiencies and recommend operational improvements. * Assist in ...

Packsize

Billing Operations Lead

Salt Lake City, UT · On-site

Translate customer contractual terms into billing instructions, including pricing, billing ... Assist with workload prioritization and balancing of team responsibilities.Support onboarding and ...

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Customer Operations Assistant information

What is a customer operations assistant?

Customer Operations Assistants are professionals who support the daily operations of a company’s customer service or operations department. They handle administrative tasks such as processing orders, responding to customer inquiries, maintaining records, and coordinating between different teams to ensure smooth service delivery. Their role is essential in ensuring customer satisfaction and efficient workflow within the organization. Customer Operations Assistants often use communication, problem-solving, and organizational skills to address customer needs and assist in resolving any operational issues.

What are the key skills and qualifications needed to thrive as a customer operations assistant?

To thrive as a Customer Operations Assistant, you generally need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Microsoft Office Suite is typically required. Attention to detail, patience, and a customer-centric attitude help individuals excel in supporting clients and collaborating with internal teams. These abilities are crucial for ensuring efficient operations, high customer satisfaction, and seamless service delivery.

How does a customer operations assistant typically collaborate with other departments to resolve customer issues?

Customer Operations Assistants often act as a bridge between customers and internal teams such as sales, technical support, and logistics. When addressing customer inquiries or concerns, they may need to coordinate with these departments to gather information, expedite solutions, or communicate updates. Effective communication and organization skills are essential, as the role requires tracking issue progress and ensuring follow-up. This collaboration not only helps resolve customer issues efficiently but also provides valuable feedback to improve overall service processes.

What is the difference between Customer Operations Assistant vs Customer Service Representative?

AspectCustomer Operations AssistantCustomer Service Representative
Primary FocusSupports operational processes, order management, and backend functionsHandles direct customer inquiries, complaints, and service issues
Work EnvironmentOffice setting, often behind the scenesFrontline, interacting directly with customers
Required SkillsAdministrative skills, familiarity with CRM and order systemsCommunication skills, problem-solving, customer interaction

While both roles involve customer interaction, the Customer Operations Assistant primarily focuses on supporting operational tasks and backend processes, whereas the Customer Service Representative directly engages with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but serve different functions within the customer experience.

How much does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced assistants or those in high-demand areas can earn more. Compensation often includes benefits such as health insurance and paid time off.

Is being a customer operations assistant a stressful job?

Customer operations assistants often handle customer inquiries, resolve issues, and manage communication channels, which can be demanding during high-volume periods. The job's stress level depends on factors such as workload, company support, and individual skills in communication and problem-solving.

What does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Operations jobs in Utah?

The most popular types of Customer Operations jobs in Utah are:

What cities in Utah are hiring for Customer Operations Assistant jobs?

Cities in Utah with the most Customer Operations Assistant job openings:

Customer Operations Assistant jobs near you
Infographic showing various Customer Operations Assistant job openings in Utah as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Warehouse Operations Assistant

Riverside, UT • On-site

TradeJobsWorkforce
See more jobs at TradeJobsWorkforceexternal

$15 - $18/hr

Other

Posted 17 days ago

Job description

As a Warehouse Operations Assistant, you will be responsible for assisting with warehouse operations and ensuring smooth logistics, including: organize inventory and ensure items are stored properly. load and unload shipments. operate warehouse equipment and pallet jacks. pick, pack, and prepare orders for shipping. assist in receiving and verifying incoming products. maintain clean and safe work environment. conduct regular stock checks and report discrepancies. coordinate with team to meet productivity goals. help with labeling and sorting products. adhere to safety procedures. use basic computer systems to track inventory. assist with pulling inventory, prepare shipments, and customer returns. work closely with shipping carriers to schedule pickups. help manage paperwork for incoming and outgoing shipments. work closely with Finance to provide billing and documentation in a timely manner. work closely with warehouse leads to deal with order and shipping issues. be constantly mindful of schedules and committed to delivering all tasks on time. submit timely activity reports as required. learn company products and services to assist customers. Duties and responsibilities can change depending on business needs.

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