ZipRecruiter

Log In

1

Customer Operations Assistant Jobs in Utah (NOW HIRING)

Kiln

Member Experience Associate

Lehi, UT · On-site

Youll support the Community Director by managing operations, facilitating communication, and ... Troubleshoot issues, escalate as needed, and assist with facility maintenance. Foster Community ...

Doginhaus

Customer Service Representative

Park City, UT · On-site

$17/hr

Daily Front Desk Operations: Assist with check-ins and check-outs, ensuring pets have everything ... Our perfect customer service professional will embody these qualities: * Excellent communication ...

New

University of Utah

Event Coordinators

Salt Lake City, UT · On-site

$18 - $20/hr

... Operations Assistant Career Progression Track S00 Track Level S1 - Entry Level Support FLSA Code ... customer service, and event teardown. This is a year-round, variable-hour position with the ...

University of Utah

Event Coordinators

Salt Lake City, UT

$18 - $20/hr

Deliver exceptional customer service to fans, guests, and customers. Maintain clean, organized, and ... Support event logistics and assist with resolving operational issues during events. Work flexible ...

Myles Alliance LLC

Grill Cook

Salt Lake City, UT

$13 - $16.75/hr

... of customer service, as well as accomplishing their personal dreams.Tasks:Prepare all served ... making sandwich, running the fryer operations, assist in opening, and closing process.

next page

Showing results 1-20

All JobsCustomer Operations JobsCustomer Operations Assistant JobsCustomer Operations Assistant Jobs in Utah

Customer Operations Assistant information

What are the key skills and qualifications needed to thrive as a Customer Operations Assistant, and why are they important?

To thrive as a Customer Operations Assistant, you generally need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Microsoft Office Suite is typically required. Attention to detail, patience, and a customer-centric attitude help individuals excel in supporting clients and collaborating with internal teams. These abilities are crucial for ensuring efficient operations, high customer satisfaction, and seamless service delivery.

What is the difference between Customer Operations Assistant vs Customer Service Representative?

AspectCustomer Operations AssistantCustomer Service Representative
Primary FocusSupports operational processes, order management, and backend functionsHandles direct customer inquiries, complaints, and service issues
Work EnvironmentOffice setting, often behind the scenesFrontline, interacting directly with customers
Required SkillsAdministrative skills, familiarity with CRM and order systemsCommunication skills, problem-solving, customer interaction

While both roles involve customer interaction, the Customer Operations Assistant primarily focuses on supporting operational tasks and backend processes, whereas the Customer Service Representative directly engages with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but serve different functions within the customer experience.

How does a Customer Operations Assistant typically collaborate with other departments to resolve customer issues?

Customer Operations Assistants often act as a bridge between customers and internal teams such as sales, technical support, and logistics. When addressing customer inquiries or concerns, they may need to coordinate with these departments to gather information, expedite solutions, or communicate updates. Effective communication and organization skills are essential, as the role requires tracking issue progress and ensuring follow-up. This collaboration not only helps resolve customer issues efficiently but also provides valuable feedback to improve overall service processes.

What are Customer Operations Assistants?

Customer Operations Assistants are professionals who support the daily operations of a company’s customer service or operations department. They handle administrative tasks such as processing orders, responding to customer inquiries, maintaining records, and coordinating between different teams to ensure smooth service delivery. Their role is essential in ensuring customer satisfaction and efficient workflow within the organization. Customer Operations Assistants often use communication, problem-solving, and organizational skills to address customer needs and assist in resolving any operational issues.
What are the most commonly searched types of Customer Operations jobs in Utah? The most popular types of Customer Operations jobs in Utah are:
What cities in Utah are hiring for Customer Operations Assistant jobs? Cities in Utah with the most Customer Operations Assistant job openings:
Customer Operations Assistant jobs near you
Infographic showing various Customer Operations Assistant job openings in Utah as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Dairy Queen Assistant Manager

C & H Holdings

Woods Cross, UT • On-site

Full-time

Re-posted 15 days ago

Job description

Reports To: General ManagerPosition Summary:

The Assistant Manager supports the General Manager in overseeing all aspects of restaurant operations to ensure high-performance in service quality, food safety, team development, and profitability. This position may be assigned specific operational areas and will play a key leadership role in executing the restaurant’s business strategy, maintaining brand standards, and fostering a positive and productive work environment.

________________________________________

Key Responsibilities:Operational Management:
  • Supervise and manage all aspects of restaurant operations during assigned shifts.
  • Maintain and enforce high standards for food quality, cleanliness, sanitation, and speed of service.
  • Ensure adherence to all PRIDE systems and operational routines as part of daily operations.
  • Assist in implementing and executing the restaurant's business plan as directed by the General Manager.
    • Guest Experience:
  • Ensure guest service standards are consistently met or exceeded across all areas of the restaurant.
  • Promptly and professionally resolve customer concerns, escalating major issues to the General Manager as appropriate.
    • Staff Leadership & Development:
  • Recruit, train, and develop hourly employees by conducting orientations, providing ongoing coaching, and administering performance reviews.
  • Foster a team culture that encourages accountability, respect, and excellence.
  • Support the General Manager in building weekly team schedules to ensure adequate staffing for all shifts.
    • Financial & Inventory Management:
  • Support cost control initiatives by monitoring and managing product and labor costs.
  • Accurately complete inventory counts, place orders, and oversee cash handling procedures.
  • Ensure promotional materials and limitedtime offers are executed effectively at the point of sale and instore.
    • Communication & Reporting:
  • Serve as the acting manager in the absence of the General Manager.
  • Communicate all key operational or personnel issues—positive or negative—to the General Manager in a timely and professional manner.
  • Collaborate with team leaders to support smooth shift transitions and consistent execution of restaurant objectives.

    • ________________________________________

    Additional Responsibilities:
  • Assist in driving restaurant profitability and sales through operational excellence and effective team leadership.
  • Uphold all brand standards, company policies, and health and safety guidelines.
  • Contribute to a work environment that promotes high employee morale, productivity, and efficiency.
  • Perform additional duties as assigned by the General Manager.

Apply