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Customer Operations Assistant Jobs in Utah (NOW HIRING)

Unicon Pharma Inc.

Operational Assistant

Salt Lake City, UT · On-site

$16.25 - $21.25/hr

The Operational Assistant position will serve in a front facing capacity to customers, employees, and other visitors while maintaining a hand in other vital administrative duties. This position will ...

IE Corp.

Paint Prep Technician - Day Shift

Price, UT · On-site

$16.50 - $22.50/hr

Job Type Full-time Description Paint Operations Assistant - Day Shift Location: Price, Utah ... Our work supports customers in mission-critical infrastructure, OEM manufacturing, mining, oil and ...

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Customer Operations Assistant information

What is a customer operations assistant?

Customer Operations Assistants are professionals who support the daily operations of a company’s customer service or operations department. They handle administrative tasks such as processing orders, responding to customer inquiries, maintaining records, and coordinating between different teams to ensure smooth service delivery. Their role is essential in ensuring customer satisfaction and efficient workflow within the organization. Customer Operations Assistants often use communication, problem-solving, and organizational skills to address customer needs and assist in resolving any operational issues.

What are the key skills and qualifications needed to thrive as a customer operations assistant?

To thrive as a Customer Operations Assistant, you generally need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Microsoft Office Suite is typically required. Attention to detail, patience, and a customer-centric attitude help individuals excel in supporting clients and collaborating with internal teams. These abilities are crucial for ensuring efficient operations, high customer satisfaction, and seamless service delivery.

How does a customer operations assistant typically collaborate with other departments to resolve customer issues?

Customer Operations Assistants often act as a bridge between customers and internal teams such as sales, technical support, and logistics. When addressing customer inquiries or concerns, they may need to coordinate with these departments to gather information, expedite solutions, or communicate updates. Effective communication and organization skills are essential, as the role requires tracking issue progress and ensuring follow-up. This collaboration not only helps resolve customer issues efficiently but also provides valuable feedback to improve overall service processes.

What is the difference between Customer Operations Assistant vs Customer Service Representative?

AspectCustomer Operations AssistantCustomer Service Representative
Primary FocusSupports operational processes, order management, and backend functionsHandles direct customer inquiries, complaints, and service issues
Work EnvironmentOffice setting, often behind the scenesFrontline, interacting directly with customers
Required SkillsAdministrative skills, familiarity with CRM and order systemsCommunication skills, problem-solving, customer interaction

While both roles involve customer interaction, the Customer Operations Assistant primarily focuses on supporting operational tasks and backend processes, whereas the Customer Service Representative directly engages with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but serve different functions within the customer experience.

How much does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced assistants or those in high-demand areas can earn more. Compensation often includes benefits such as health insurance and paid time off.

Is being a customer operations assistant a stressful job?

Customer operations assistants often handle customer inquiries, resolve issues, and manage communication channels, which can be demanding during high-volume periods. The job's stress level depends on factors such as workload, company support, and individual skills in communication and problem-solving.

What does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Operations jobs in Utah?

The most popular types of Customer Operations jobs in Utah are:

What cities in Utah are hiring for Customer Operations Assistant jobs?

Cities in Utah with the most Customer Operations Assistant job openings:

Customer Operations Assistant jobs near you
Infographic showing various Customer Operations Assistant job openings in Utah as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Dairy Queen Assistant Manager

Murray, UT • On-site

C & H Holdings
See more jobs at C & H Holdingsexternal

Full-time

Posted 26 days ago

Job description

Reports To: General ManagerPosition Summary:

The Assistant Manager supports the General Manager in overseeing all aspects of restaurant operations to ensure high-performance in service quality, food safety, team development, and profitability. This position may be assigned specific operational areas and will play a key leadership role in executing the restaurant’s business strategy, maintaining brand standards, and fostering a positive and productive work environment.

________________________________________

Key Responsibilities:Operational Management:
  • Supervise and manage all aspects of restaurant operations during assigned shifts.
  • Maintain and enforce high standards for food quality, cleanliness, sanitation, and speed of service.
  • Ensure adherence to all PRIDE systems and operational routines as part of daily operations.
  • Assist in implementing and executing the restaurant's business plan as directed by the General Manager.
    • Guest Experience:
  • Ensure guest service standards are consistently met or exceeded across all areas of the restaurant.
  • Promptly and professionally resolve customer concerns, escalating major issues to the General Manager as appropriate.
    • Staff Leadership & Development:
  • Recruit, train, and develop hourly employees by conducting orientations, providing ongoing coaching, and administering performance reviews.
  • Foster a team culture that encourages accountability, respect, and excellence.
  • Support the General Manager in building weekly team schedules to ensure adequate staffing for all shifts.
    • Financial & Inventory Management:
  • Support cost control initiatives by monitoring and managing product and labor costs.
  • Accurately complete inventory counts, place orders, and oversee cash handling procedures.
  • Ensure promotional materials and limitedtime offers are executed effectively at the point of sale and instore.
    • Communication & Reporting:
  • Serve as the acting manager in the absence of the General Manager.
  • Communicate all key operational or personnel issues—positive or negative—to the General Manager in a timely and professional manner.
  • Collaborate with team leaders to support smooth shift transitions and consistent execution of restaurant objectives.

    • ________________________________________

    Additional Responsibilities:
  • Assist in driving restaurant profitability and sales through operational excellence and effective team leadership.
  • Uphold all brand standards, company policies, and health and safety guidelines.
  • Contribute to a work environment that promotes high employee morale, productivity, and efficiency.
  • Perform additional duties as assigned by the General Manager.

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