Customer Operations Supervisor
$40 - $46/hr
Customer Operations Supervisor - Salt Lake City, UT About Packsize Packsize is redefining the way ... Support the manager and contribute to special projects or initiatives as business needs evolve.
Customer Operations Supervisor
$40 - $46/hr
Customer Operations Supervisor - Salt Lake City, UT About Packsize Packsize is redefining the way ... Support the manager and contribute to special projects or initiatives as business needs evolve.
Customer Operations Supervisor
Salt Lake City, UT · On-site
$40 - $46/hr
Customer Operations Supervisor - Salt Lake City, UT About Packsize Packsize is redefining the way ... Support the manager and contribute to special projects or initiatives as business needs evolve.
Customer Operations Supervisor
Salt Lake City, UT · On-site
$40 - $46/hr
Customer Operations Supervisor - Salt Lake City, UT About Packsize Packsize is redefining the way ... Support the manager and contribute to special projects or initiatives as business needs evolve.
Customer Operations Specialists
Lehi, UT · On-site
$60K - $80K/yr
About Slant Slant is an AI Native CRM for financial advisors. Our mission is to help 20 million ... So do we. The focus on the customer operations team is to be the front line of support for our ...
Customer Operations Specialists
Lehi, UT · On-site
$60K - $80K/yr
About Slant Slant is an AI Native CRM for financial advisors. Our mission is to help 20 million ... So do we. The focus on the customer operations team is to be the front line of support for our ...
Customer Operations Specialist Slant is an AI native CRM for financial advisors. Our mission is to help 20 million Americans retire with a great financial advisor. There is a shortage of financial ...
Customer Operations Specialist Slant is an AI native CRM for financial advisors. Our mission is to help 20 million Americans retire with a great financial advisor. There is a shortage of financial ...
About the Role We're looking for a Manager, Customer Service & Operations to lead and grow one of the most customer-critical teams at Coast. You'll own the day-to-day operations of our Customer ...
About the Role We're looking for a Manager, Customer Service & Operations to lead and grow one of the most customer-critical teams at Coast. You'll own the day-to-day operations of our Customer ...
Manager, Customer Service & Operations
Salt Lake City, UT · On-site
$129K/yr
About the Role We're looking for a Manager, Customer Service & Operations to lead and grow one of the most customer-critical teams at Coast. You'll own the day-to-day operations of our Customer ...
Manager, Customer Service & Operations
Salt Lake City, UT · On-site
$129K/yr
About the Role We're looking for a Manager, Customer Service & Operations to lead and grow one of the most customer-critical teams at Coast. You'll own the day-to-day operations of our Customer ...
Customer Success Operations Manager, DX
Magna, UT · On-site +1
$131K/yr
Manage the end-to-end lifecycle of internal operational projects, from discovery to implementation * Design and implement scalable coverage models that align team resources with customer needs as the ...
Customer Success Operations Manager, DX
Magna, UT · On-site +1
$131K/yr
Manage the end-to-end lifecycle of internal operational projects, from discovery to implementation * Design and implement scalable coverage models that align team resources with customer needs as the ...
Customer Success Operations Manager, DX
Magna, UT · On-site +1
$131K/yr
Manage the end-to-end lifecycle of internal operational projects, from discovery to implementation * Design and implement scalable coverage models that align team resources with customer needs as the ...
Customer Success Operations Manager, DX
Magna, UT · On-site +1
$131K/yr
Manage the end-to-end lifecycle of internal operational projects, from discovery to implementation * Design and implement scalable coverage models that align team resources with customer needs as the ...
Customer Success Operations Manager, DX
West Valley City, UT · On-site +1
$128K/yr
Manage the end-to-end lifecycle of internal operational projects, from discovery to implementation * Design and implement scalable coverage models that align team resources with customer needs as the ...
Customer Success Operations Manager, DX
West Valley City, UT · On-site +1
$128K/yr
Manage the end-to-end lifecycle of internal operational projects, from discovery to implementation * Design and implement scalable coverage models that align team resources with customer needs as the ...
Customer Success Operations Manager, DX
UT · On-site +1
$131K/yr
Manage the end-to-end lifecycle of internal operational projects, from discovery to implementation * Design and implement scalable coverage models that align team resources with customer needs as the ...
Customer Success Operations Manager, DX
UT · On-site +1
$131K/yr
Manage the end-to-end lifecycle of internal operational projects, from discovery to implementation * Design and implement scalable coverage models that align team resources with customer needs as the ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
Operations Manager
Layton, UT · On-site
$65K/yr
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
Operations Manager
Layton, UT · On-site
$65K/yr
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
Operations Manager
Taylorsville, UT · On-site
$65K/yr
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
Operations Manager
Taylorsville, UT · On-site
$65K/yr
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
Operations Manager
Syracuse, UT · On-site
$65K/yr
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
Operations Manager
Syracuse, UT · On-site
$65K/yr
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
Operations Manager
South Jordan, UT · On-site
$65K/yr
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
Operations Manager
South Jordan, UT · On-site
$65K/yr
The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...
Customer Operations Manager information
See Utah salary details
$40.5K - $48K
3% of jobs
$48K - $55.6K
0% of jobs
$55.6K - $63.1K
3% of jobs
$63.1K - $70.6K
2% of jobs
$70.6K - $78.2K
2% of jobs
$78.2K - $85.7K
3% of jobs
$85.7K - $93.2K
1% of jobs
$93.2K - $100.8K
1% of jobs
$100.8K - $108.3K
0% of jobs
$108.3K - $115.8K
1% of jobs
$116.5K is the 25th percentile. Wages below this are outliers.
$115.8K - $123.4K
83% of jobs
$40.5K
$112.6K
$123.4K
How much do customer operations manager jobs pay per year?
As of Jun 13, 2026, the average yearly pay for customer operations manager in Utah is $112,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,000.00 and $122,000.00 per year, depending on experience, location, and employer.
What does a Customer Operations Manager do?
A Customer Operations Manager oversees the processes and teams that handle customer service and support within an organization. Their responsibilities typically include ensuring high levels of customer satisfaction, managing customer service representatives, analyzing service metrics, and implementing strategies to improve operational efficiency. They also handle customer complaints, develop training programs for staff, and work closely with other departments to address customer needs. Ultimately, their goal is to ensure smooth and efficient operations that enhance the overall customer experience.
Is operations a high paying job?
The salary for a Customer Operations Manager varies depending on industry, location, and experience, but it is generally considered a mid- to high-level management role with competitive compensation. Factors such as skills in data analysis, leadership, and familiarity with customer service tools can influence earning potential.
What is the highest paying call center job?
The highest paying call center jobs are typically supervisory or managerial roles such as Customer Operations Manager or Call Center Director, which can earn six-figure salaries depending on the industry and location. These roles often require leadership skills, experience, and knowledge of customer service tools and processes.
How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?
Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.
What is the role of a customer service operations manager?
A customer service operations manager oversees the daily functions of customer support teams, ensuring efficient service delivery and customer satisfaction. They analyze performance metrics, implement process improvements, and coordinate with other departments to enhance overall customer experience, often using tools like CRM software.
What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?
To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
How much is an operations manager paid?
The salary of a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger companies or specialized skills such as data analysis or process improvement.
What are the most commonly searched types of Customer Operations jobs in Utah? The most popular types of Customer Operations jobs in Utah are:
What are popular job titles related to Customer Operations Manager jobs in Utah? For Customer Operations Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Utah look for? The top searched job categories for Customer Operations Manager jobs in Utah are:
What cities in Utah are hiring for Customer Operations Manager jobs? Cities in Utah with the most Customer Operations Manager job openings:
$40 - $46/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 23 days ago
Job description
Job Description:
Customer Operations Supervisor - Salt Lake City, UT
About Packsize
Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box-it's delivering what's right for our customers, their customers, our people, and the planet.
About the Role
TheCustomer Operations Supervisorleads a team responsible for customer support, order processing, and order management. This role ensures daily operations runsmoothly,service standards are consistently met, andaccuratereporting ismaintained. The supervisor provides leadership and coaching to the team, resolves escalated issues, and drives continuous improvement in both customer experience and operational efficiency.
Ideal candidates aredetail orientedleaders who enjoy mentoring others,optimizingprocesses, and collaborating across departments to deliver exceptional service and support
What You'll Do
Supervise, coach, and develop a team of customer service representatives.
Monitor daily operations to ensure service levels, response times, and quality standards are met.
Handle escalated customer inquiries and resolve complex issues in a timely, professional manner.
Analyze performance metrics and identify trends to improve processes and customer satisfaction.
Conduct regular team meetings, training sessions, and performance evaluations.
Collaborate with other departments to address customer concerns and improve workflows.
Maintain up-to-date knowledge of company products, services, and policies.
Assist in developing and implementing customer service procedures and best practices.
Ensure compliance with company standards, policies, and regulatory requirements.
Support the manager and contribute to special projects or initiatives as business needs evolve.
What You'll Need
Associate's or Bachelor's degree in Business, Operations, or related field (or equivalent experience).
3-5 years of customer service/operations experience, with at least 2-3 years in a leadership role.
Strong leadership, coaching, and conflict resolution skills.
Strong organizational, communication, andproblem-solvingskills.
Excellent communication and interpersonal abilities.
Detailoriented with the ability to manage multiple tasks and deadlines.
Ability to analyze data and make informed decisions.
Proficiencywith customer service software, CRM systems, and Microsoft Office.
Key Competencies
Leadership and team development.
Problem-solving and decision-making.
Customer-focused mindset.
Time management and organizational skills.
Adaptability in a fast-paced environment.
Working Environment& Physical Demands
Office-based, 4 days in office
May require flexible scheduling, including evenings or weekends depending on business needs.
Travel 25%
What We Offer
The salary range for this role is$40-$46 USD per hour; however, Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience, education/training, and any special skills. At Packsize, we're committed to supporting the health, well-being, and financial security of our team members. We offer a comprehensive benefits package that includes medical, dental, and vision coverage; a 401(k) retirement plan; Paid Time Off; Health Savings and Flexible Spending Accounts (HSA/FSA); and life and disability insurance. Additional voluntary benefits include critical illness, hospital indemnity, accident, and legal/ID theft protection. We also provide access to an Employee Assistance Program (EAP) to support your overall well-being.
If this role excites you but you don't meet each requirement listed, we encourage you to apply anyway. At Packsize, we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of places.
Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience, education/training, and any special skills. At Packsize, we're committed to supporting the health, well-being, and financial security of our team members. We offer a comprehensive benefits package that includes medical, dental, and vision coverage; a 401(k) retirement plan; Paid Time Off; Health Savings and Flexible Spending Accounts (HSA/FSA); and life and disability insurance. Additional voluntary benefits include critical illness, hospital indemnity, accident, and legal/ID theft protection. We also provide access to an Employee Assistance Program (EAP) to support your overall well-being.
Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran's status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.
About Packsize
Sourced by ZipRecruiter
Industry
Plastics packaging film and sheet (including laminated) manufacturing
Company size
51 - 200 Employees
Headquarters location
Salt Lake City, UT, US
Year founded
2002