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Customer Operations Manager Jobs in Utah (NOW HIRING)

RATP DEV USA

Operations Manager

Springdale, UT · On-site

Mission Operations Manager - Zion Shuttle Operations Position Summary The Operations Manager is ... Respond to operational issues and help resolve customer service concerns. * Maintain accurate ...

EōS Fitness

Operations Manager

Ogden, UT · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

EōS Fitness

Operations Manager

Bountiful, UT · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

EōS Fitness

Operations Manager

Roy, UT · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

EōS Fitness

Operations Manager

Taylorsville, UT · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

EōS Fitness

Operations Manager

Layton, UT · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

EōS Fitness

Operations Manager

West Jordan, UT · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

RATP Dev USA

Operations Manager

Springdale, UT

Mission Operations Manager - Zion Shuttle Operations Position Summary The Operations Manager is ... Respond to operational issues and help resolve customer service concerns. * Maintain accurate ...

Amazon

Operations Manager

Marriott Slaterville, UT

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Marriott Slaterville, UT

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

American Fork, UT · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

American Fork, UT · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Orion Talent

Operations Manager

Salt Lake City, UT · On-site

$115/hr

Responsibilities include technical operations, customer service, shipping & receiving, quality ... Manage laboratory operations to budgeted financial objectives with Profit and Loss(P&L ...

Capstone Logistics

Operations Manager

West Jordan, UT · On-site

Ensure all customer service and operational KPIs are achieved or exceeded. * Drive a strong safety ... Manage attendance, performance management, coaching, and disciplinary actions when necessary.

Copart, Inc.

Operations Manager

Magna, UT · On-site

General Manager (GM) or Assistant General Manager (AGM) Position Summary The Operations Manager plays a vital leadership role in overseeing yard and facility operations, ensuring exceptional customer ...

Amazon

Operations Manager

West Jordan, UT · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Marriott Slaterville, UT · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Simco Electronics

Operations Manager

Draper, UT · On-site

Responsibilities include technical operations, customer service, shipping & receiving, quality ... Operations Managers have supervisors as direct reports, in addition to other non-exempt employees.

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Utah

Customer Operations Manager information

See Utah salary details

$40.5K

$112.6K

$123.4K

How much do customer operations manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for customer operations manager in Utah is $112,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,000.00 and $122,000.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much should an operations manager get paid?

The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.

What is the minimum salary of an operations manager?

The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
What are the most commonly searched types of Customer Operations jobs in Utah? The most popular types of Customer Operations jobs in Utah are:
What are popular job titles related to Customer Operations Manager jobs in Utah? For Customer Operations Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Utah look for? The top searched job categories for Customer Operations Manager jobs in Utah are:
What cities in Utah are hiring for Customer Operations Manager jobs? Cities in Utah with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Utah as of July 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 91% In-person, 6% Hybrid, and 3% Remote job distribution, with an average salary of $112,592 per year, or $54.1 per hour.
Operations Manager

Operations Manager

RATP DEV USA

Springdale, UT • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

RATP Dev USA rating

6.2

Company rating: 6.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

63rd of 77 rated public transport

Job description

Description
RATP Dev USA - Your future. Our destination.
Mission
Operations Manager - Zion Shuttle Operations
Position Summary
The Operations Manager is responsible for the daily oversight and coordination of transportation operations for the Zion Shuttle System. This position provides leadership and support to drivers, road supervisors, and shuttle hosts while ensuring safe, efficient, and customer-focused service delivery. Responsibilities include employee scheduling, operational monitoring, staffing coordination, and maintaining compliance with company and contract standards.
This is a full-time, year-round salaried position.
Essential Duties & Responsibilities
  • Supervise and support drivers, road supervisors, and shuttle hosts.
  • Develop and maintain employee schedules to ensure adequate staffing levels.
  • Monitor daily operations and adjust staffing and resources as needed.
  • Ensure compliance with company policies, safety standards, and operational procedures.
  • Assist with employee coaching, performance management, and corrective action when necessary.
  • Support operational communication between dispatch, field staff, supervisors, and management.
  • Monitor attendance, reliability, and employee performance.
  • Assist with hiring, onboarding, and training efforts.
  • Respond to operational issues and help resolve customer service concerns.
  • Maintain accurate operational records, reports, and documentation.
  • Promote teamwork, professionalism, and a positive work environment.
  • Operate company vehicles as needed.

Minimum Qualifications
  • High School Diploma or equivalent required.
  • Previous supervisory or management experience required.
  • Zion shuttle driving experience required.
  • Must possess strong computer skills, including advanced knowledge of Microsoft Office and Outlook.
  • Strong communication and organizational skills.
  • Must be a team player with the ability to work effectively with employees at all levels.
  • Must possess and maintain a valid CDL with Passenger Endorsement and Air Brakes.
  • Must be able to pass all required background checks, drug/alcohol screenings, and DOT physical requirements.

Preferred Qualifications
  • Experience in transportation or transit operations management preferred.
  • Experience with employee scheduling and workforce coordination preferred.
  • Familiarity with DOT/FMCSA regulations preferred.

Work Environment
This position operates in both office and outdoor environments and may require working in varying weather conditions, around moving vehicles, and in high-volume public settings.
Physical Requirements
  • Ability to sit, stand, walk, bend, push, pull, and lift up to 50 pounds.
  • Ability to operate company vehicles and computer equipment.
  • Ability to work extended hours, weekends, and holidays as operational needs require.

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