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Customer Operations Coordinator Jobs in Utah (NOW HIRING)

Wynd Technologies, Inc

$24/hr

Provide exceptional customer service to all guests. Answer phones and guest questions in a ... Coordinator may be required to make limited operational decisions when resolving owner issues or ...

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Customer Operations Coordinator information

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$12

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$34

How much do customer operations coordinator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer operations coordinator in Utah is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $25.38 per hour, depending on experience, location, and employer.

What does a customer operations coordinator do?

A Customer Operations Coordinator is responsible for managing and improving the processes that ensure excellent customer service within a company. They act as a liaison between customers and internal teams, handling inquiries, resolving issues, and coordinating with various departments to meet customer needs. Their duties often include tracking orders, managing customer accounts, and supporting the implementation of operational policies. The role requires strong communication, organizational, and problem-solving skills to ensure customer satisfaction and efficient operations.

What are the key skills and qualifications needed to thrive as a customer operations coordinator, and why are they important?

To thrive as a Customer Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help individuals excel in this role. These skills ensure efficient operations, high customer satisfaction, and seamless coordination between internal teams and clients.

How does a customer operations coordinator typically collaborate with other departments to resolve customer issues?

Customer Operations Coordinators frequently work cross-functionally, serving as a bridge between customers and internal teams such as sales, logistics, and technical support. When a customer issue arises, they coordinate with these departments to gather necessary information, track progress, and ensure timely resolution. This collaborative approach helps streamline communication, prevent misunderstandings, and deliver a seamless customer experience. Strong interpersonal and organizational skills are essential, as coordinators often manage multiple cases at once while keeping all stakeholders informed.

What is the difference between Customer Operations Coordinator vs Customer Service Representative?

AspectCustomer Operations CoordinatorCustomer Service Representative
Primary FocusOversees customer account processes, manages operational workflows, and ensures service delivery efficiency.Handles direct customer inquiries, provides support, and resolves issues.
Required SkillsProcess management, coordination, communication, basic technical knowledge.Communication, problem-solving, product knowledge, interpersonal skills.
Work EnvironmentOffice setting, cross-department collaboration, often involved in backend operations.Call centers, retail, online support channels, direct customer interaction.
Common CertificationsCustomer service certifications, project management basics, CRM proficiency.Customer service certifications, communication skills training.

The Customer Operations Coordinator focuses on managing customer account processes and operational workflows, often working behind the scenes to ensure service efficiency. In contrast, the Customer Service Representative directly interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

How much do customer operations coordinators make in the US?

Customer Operations Coordinators in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often supplemented with benefits and opportunities for advancement.

What are the most commonly searched types of Customer Operations jobs in Utah?

The most popular types of Customer Operations jobs in Utah are:

What job categories do people searching Customer Operations Coordinator jobs in Utah look for?

The top searched job categories for Customer Operations Coordinator jobs in Utah are:

What cities in Utah are hiring for Customer Operations Coordinator jobs?

Cities in Utah with the most Customer Operations Coordinator job openings:

Customer Operations Coordinator jobs near you
Infographic showing various Customer Operations Coordinator job openings in Utah as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $46,894 per year, or $22.5 per hour.

Operations Coordinator

Kirkland & Ellis LLP.

Salt Lake City, UT • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About Kirkland & Ellis
At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.
What You'll Do
The Operations Coordinator provides hands-on operational support to the Salt Lake City office, ensuring the smooth and efficient day-to-day functioning of office operations. This role supports a wide range of service areas including office services, mail and delivery, print production, facilities, food services, supplies and purchasing, guest services, space planning, and safety and security initiatives.
This is a highly visible role that interacts with multiple departments and requires strong judgment, discretion, and a commitment to delivering exceptional customer service in a fast-paced professional environment.
Operations Support & Coordination
  • Support daily office operations across multiple service areas to ensure efficiency and consistency.
  • Coordinate project and event planning meetings and assist in execution as needed.
  • Collaborate with operations teams to streamline processes and improve service delivery.
  • Track project progress, identify areas for improvement, and maintain accurate documentation and records.
  • Provide general administrative and operational support as needed.

Print, Copy & Digital Services
  • Create and manage digital service job tickets and ensure accurate billing records.
  • Perform print production tasks using high-volume printers, scanners, and copiers.
  • Process a variety of file types and convert documents to PDF format as needed.
  • Coordinate with internal stakeholders and external vendors to complete print requests accurately and on time.

Mailroom & Delivery Services
  • Manage incoming and outgoing mail, including courier services (FedEx, UPS, certified mail, etc.).
  • Track, log, and route mail and messenger items efficiently.
  • Coordinate specialty packaging and customer-specific delivery requests.

Facilities & Office Support
  • Assist with general office maintenance, repairs, and equipment upkeep.
  • Support office moves, furniture setups, conference room configurations, and new hire workspace preparation.
  • Partner with facilities teams and vendors to ensure timely resolution of service requests.

Safety, Security & Emergency Preparedness
  • Support implementation of safety and security programs, including emergency response and life safety drills.
  • Assist with coordination of training programs such as CPR/AED and emergency preparedness initiatives.
  • Partner with physical security and building management teams as needed.

Property Management Coordination
  • Serve as liaison between internal teams and building/property management for facility-related requests and issues.
  • Track and follow up on building work orders and service tickets.

Customer Service & Communications
  • Provide a high level of customer service to attorneys, staff, and visitors.
  • Monitor departmental email inboxes and respond to or route requests appropriately.
  • Coordinate internal and external resources to meet service needs in a timely manner.

What You'll Bring
Education & Experience
  • Bachelor's degree preferred or equivalent relevant experience.
  • Minimum of 3 years of experience in operations, facilities, or office services roles.
  • Experience in mailroom and/or print production environment strongly preferred.

Skills & Competencies
  • Strong customer service orientation with demonstrated ability to deliver results.
  • Excellent organizational and multitasking skills with ability to manage competing priorities.
  • Strong interpersonal skills and ability to build relationships across all levels of an organization.
  • Effective written and verbal communication skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Professional demeanor with strong judgment and discretion.
  • Ability to lift up to 25 pounds.

Technical Skills
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint).
  • Familiarity with print production and document management systems preferred.

Work Environment
This position operates in a professional office environment and regularly uses standard office equipment such as computers, phones, printers, and copiers. The role may require standing, walking, and lifting materials up to 25 pounds as part of daily operational responsibilities.
How to Apply
Thank you for your interest in Kirkland & Ellis LLP. To complete an application and submit your resume, please click "Apply Now."
Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.
Equal Employment Opportunity
All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. #LI-Onsite #LI-MK1

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