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Customer Operations Assistant Jobs (NOW HIRING)

RXO

Customer Operations Representative

Charlotte, NC · On-site

As a Customer Operations Representative, you are responsible for executing daily operational ... Provide spot rates, calculate shipment costs, and assist with quoting opportunities for spot ...

Danos, LLC

Operations Assistant

Kenedy, TX

Customer & Operational Reporting * Assist with preparing customer-facing operational or financial reports as needed. * Help audit internal data to ensure accuracy before submitting reports to ...

New

Owlet Baby Care

Customer Operations Specialist

$35 - $45/hr

... of customer and operational needs. By helping ensure issues are resolved efficiently and ... * Assist in the research, tagging, and analysis of review data to identify recurring product, UX, ...

Danos, LLC

Operations Assistant

Kenedy, TX · On-site

Customer & Operational Reporting * Assist with preparing customer-facing operational or financial reports as needed. * Help audit internal data to ensure accuracy before submitting reports to ...

New

Classical Charter Schools

Operations Assistant

Bronx, NY · On-site

$64K - $70K/yr

Operations Assistant Position Reports to: Director of Operations Start Date: 2026-2027 School Year ... Strong communication and customer service skills, * Ability to adapt quickly and move urgently

Danos, LLC

Operations Assistant

Casper, WY · On-site

The Operations Assistant provides administrative and operational support to the Account Manager ... Excellent communication and customer service skills. * Ability to work independently and as part of ...

Danos, LLC

Operations Assistant

Casper, WY · On-site

Overview The Operations Assistant provides administrative and operational support to the Account ... Excellent communication and customer service skills. * Ability to work independently and as part of ...

Reyes Coca-Cola Bottling

Operations Assistant

Downey, CA · On-site

$20.79 - $25.99/hr

Operations Assistants are responsible for interacting with internal and external customers as well as collaborating with multiple teams * Other duties as assigned Required Education and Experience:

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Customer Operations Assistant information

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$11

$19

$30

How much do customer operations assistant jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for customer operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Operations Assistant, and why are they important?

To thrive as a Customer Operations Assistant, you generally need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Microsoft Office Suite is typically required. Attention to detail, patience, and a customer-centric attitude help individuals excel in supporting clients and collaborating with internal teams. These abilities are crucial for ensuring efficient operations, high customer satisfaction, and seamless service delivery.

What is the difference between Customer Operations Assistant vs Customer Service Representative?

AspectCustomer Operations AssistantCustomer Service Representative
Primary FocusSupports operational processes, order management, and backend functionsHandles direct customer inquiries, complaints, and service issues
Work EnvironmentOffice setting, often behind the scenesFrontline, interacting directly with customers
Required SkillsAdministrative skills, familiarity with CRM and order systemsCommunication skills, problem-solving, customer interaction

While both roles involve customer interaction, the Customer Operations Assistant primarily focuses on supporting operational tasks and backend processes, whereas the Customer Service Representative directly engages with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but serve different functions within the customer experience.

How does a Customer Operations Assistant typically collaborate with other departments to resolve customer issues?

Customer Operations Assistants often act as a bridge between customers and internal teams such as sales, technical support, and logistics. When addressing customer inquiries or concerns, they may need to coordinate with these departments to gather information, expedite solutions, or communicate updates. Effective communication and organization skills are essential, as the role requires tracking issue progress and ensuring follow-up. This collaboration not only helps resolve customer issues efficiently but also provides valuable feedback to improve overall service processes.

What are Customer Operations Assistants?

Customer Operations Assistants are professionals who support the daily operations of a company’s customer service or operations department. They handle administrative tasks such as processing orders, responding to customer inquiries, maintaining records, and coordinating between different teams to ensure smooth service delivery. Their role is essential in ensuring customer satisfaction and efficient workflow within the organization. Customer Operations Assistants often use communication, problem-solving, and organizational skills to address customer needs and assist in resolving any operational issues.
What cities are hiring for Customer Operations Assistant jobs? Cities with the most Customer Operations Assistant job openings:
What are the most commonly searched types of Customer Operations jobs? The most popular types of Customer Operations jobs are:
What states have the most Customer Operations Assistant jobs? States with the most job openings for Customer Operations Assistant jobs include:
Customer Operations Assistant jobs near you
Infographic showing various Customer Operations Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Operations Assistant

Reyes Holdings | Our Culture

San Leandro, CA

$22.52 - $28.15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Responsibilities

Join the leading beverage provider, Reyes Coca-Cola Bottling!

  • Shift: Full Time, 12noon or 8pm start time
  • Benefits: Medical, Dental, Vision, Retirement Plan, Vacation
  • Hourly Pay Rate: $22.52-$28.15

If you enjoy our products, you'll really enjoy being a part of our team!

Position Responsibilities: 

  • The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service performance tracking 
  • Provide confidential administrative support to leadership, general clerical duties, and collect and prepare information for various operational reports 
  • Operations Assistants are responsible for interacting with internal and external customers as well as collaborating with multiple teams 
  • Other duties as assigned 
Qualifications

Required Education and Experience: 

  • High School Diploma or General Education Degree with 0 to 2 years of related experience  
Essential Information for Our EmployeesAt the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees, and our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Company policy prohibits discrimination and harassment against any applicant or employee based on any status or basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Please note, if you are an employee in the US moving from one position to another, you may be subject to additional background screening based on the requirements of the new role.Employment Type: FULL_TIME

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