ZipRecruiter

Log In

1

Customer Operations Assistant Jobs (NOW HIRING)

BankChampaign, N.A.

Operations Assistant

Champaign, IL · On-site

$18 - $24/hr

Processes and researches customer requests. Position Qualifications: Education and Training * High school diploma or equivalent Experience: * One to three years experience as operations assistant or ...

Martin Brower

Operations Assistant

Mccook, IL · On-site

$23 - $25/hr

Operations Assistants are responsible for interacting with internal and external customers as well as collaborating with multiple teams * Other duties as assigned Required Education and Experience:

Corning

Customer Operations Specialist

Charlotte, NC

In the Customer Operations organization, the Customer Operations Specialist role is integral in ... Fluency in the Spanish language What You'll Do--Your Responsibilities: * Assist Customers: Timely ...

Sun & Ski Sports

Operations Assistant

Stafford, TX · On-site

If you thrive in a dynamic environment focused on enhancing the customer experience, we want to ... The Operations Assistant will be responsible for providing administrative support to the Operations ...

Corning

Customer Operations Specialist

Charlotte, NC · On-site

In the Customer Operations organization, the Customer Operations Specialist role is integral in ... Fluency in the Spanish language What You'll Do-Your Responsibilities: * Assist Customers: Timely ...

Premier Trailer Leasing

Operations Assistant

Irving, TX · On-site

You will be a champion of customer service and help Premier Trailer Leasing meet operational and ... Daily administrative paperwork and filing. * Assist in answering phones, responding to emails and ...

Reyes Coca-Cola Bottling

Operations Assistant

Sylmar, CA · On-site

$19.94 - $24.92/hr

Operations Assistants are responsible for interacting with internal and external customers as well as collaborating with multiple teams * Other duties as assigned Required Education and Experience:

Lulu Frost, Inc.

Operations Assistant

Manhattan, NY · On-site

The Lulu Frost Operations Assistant is responsible for a variety of operations and customer service centered tasks including wholesale shipping, inventory management, and quality control of jewelry.

Kona Ice

Operations Assistant

Savannah, GA · On-site

$11 - $12/hr

... customers. The primary purpose of this role is to support the ongoing day-to-day operation of the ... Operations Assistant Responsibilities: Maintaining inventory in multiple locations at our ...

Reyes Coca-Cola Bottling

Operations Assistant

Sylmar, CA · On-site

$19.94 - $24.92/hr

Operations Assistants are responsible for interacting with internal and external customers as well as collaborating with multiple teams * Other duties as assigned Required Education and Experience:

Premier Trailer Leasing

Operations Assistant

Irving, TX · On-site

You will be a champion of customer service and help Premier Trailer Leasing meet operational and ... Daily administrative paperwork and filing. * Assist in answering phones, responding to emails and ...

Acrisure

Operations Assistant

Saint Petersburg, FL · On-site

Job Summary The Operations Assistant supports the Area Management Team in ensuring the timely delivery of customer reports and maintaining operational excellence. This role coordinates work ...

DK Security, Inc

Operations Assistant

Grand Rapids, MI

$42K/yr

Operations Assistant The Operations Assistant supports daily security operations by coordinating ... Professional appearance and strong customer service skills required. * Excellent verbal, written ...

Patient's Choice

Operations Assistant

Tempe, AZ · On-site

$20 - $23/hr

Patient's Choice Laboratories is looking for a motivated and professional Operations Assistant to ... ExperiencePrevious customer service experience required; call center experience is a strong plus.At ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsCustomer Operations Assistant Jobs

Customer Operations Assistant information

See salary details

$11

$19

$30

How much do customer operations assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is a customer operations assistant?

Customer Operations Assistants are professionals who support the daily operations of a company’s customer service or operations department. They handle administrative tasks such as processing orders, responding to customer inquiries, maintaining records, and coordinating between different teams to ensure smooth service delivery. Their role is essential in ensuring customer satisfaction and efficient workflow within the organization. Customer Operations Assistants often use communication, problem-solving, and organizational skills to address customer needs and assist in resolving any operational issues.

What are the key skills and qualifications needed to thrive as a customer operations assistant?

To thrive as a Customer Operations Assistant, you generally need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Microsoft Office Suite is typically required. Attention to detail, patience, and a customer-centric attitude help individuals excel in supporting clients and collaborating with internal teams. These abilities are crucial for ensuring efficient operations, high customer satisfaction, and seamless service delivery.

How does a customer operations assistant typically collaborate with other departments to resolve customer issues?

Customer Operations Assistants often act as a bridge between customers and internal teams such as sales, technical support, and logistics. When addressing customer inquiries or concerns, they may need to coordinate with these departments to gather information, expedite solutions, or communicate updates. Effective communication and organization skills are essential, as the role requires tracking issue progress and ensuring follow-up. This collaboration not only helps resolve customer issues efficiently but also provides valuable feedback to improve overall service processes.

What is the difference between Customer Operations Assistant vs Customer Service Representative?

AspectCustomer Operations AssistantCustomer Service Representative
Primary FocusSupports operational processes, order management, and backend functionsHandles direct customer inquiries, complaints, and service issues
Work EnvironmentOffice setting, often behind the scenesFrontline, interacting directly with customers
Required SkillsAdministrative skills, familiarity with CRM and order systemsCommunication skills, problem-solving, customer interaction

While both roles involve customer interaction, the Customer Operations Assistant primarily focuses on supporting operational tasks and backend processes, whereas the Customer Service Representative directly engages with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but serve different functions within the customer experience.

How much does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced assistants or those in high-demand areas can earn more. Compensation often includes benefits such as health insurance and paid time off.

Is being a customer operations assistant a stressful job?

Customer operations assistants often handle customer inquiries, resolve issues, and manage communication channels, which can be demanding during high-volume periods. The job's stress level depends on factors such as workload, company support, and individual skills in communication and problem-solving.

What does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What cities are hiring for Customer Operations Assistant jobs?

Cities with the most Customer Operations Assistant job openings:

What are the most commonly searched types of Customer Operations jobs?

The most popular types of Customer Operations jobs are:

What states have the most Customer Operations Assistant jobs?

States with the most job openings for Customer Operations Assistant jobs include:

What are popular job titles related to Customer Operations Assistant jobs?

For Customer Operations Assistant jobs, the most frequently searched job titles are:

Customer Operations Assistant jobs near you
Infographic showing various Customer Operations Assistant job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Operations Assistant

Champaign, IL • On-site

BankChampaign, N.A.
See more jobs at BankChampaign, N.A.external

$18 - $24/hr

Full-time

Re-posted 3 days ago

Job description

Job Title: Operations Assistant
Pay range: $18-$24 per hour (based on experience)
Basic Function:
Reviews and processes a variety of customer transactions including returns, stop payments, electronic transfers, and wire transfers. Ensures general ledger, customer accounts, and proofs of deposits accurately reconcile. Processes and researches customer requests.
Position Qualifications:
Education and Training
  • High school diploma or equivalent
Experience:
  • One to three years experience as operations assistant or equivalent position
Knowledge:
  • Basic knowledge of MS Word, Excel, and Outlook
  • Intermediate knowledge of banking laws and regulations
  • Intermediate knowledge of industry specific software
Skills:
  • Excellent communication skills, written and oral
  • Ability to recognize potential issues and resolve without conflict
  • Ability to prioritize, multi-task, and problem solve independently
  • Efficiently process and complete data entry of confidential information
Essential duties:
  • Distributes daily reports to various bank personnel
  • Reviews and processes exception items (returns, stop payment, large money and miscoded transactions) to ensure accurate customer accounts
  • Processes electronic transactions (ACH, cash letters, scanned business deposits, wire transfers)
  • Scans proofs of deposits to data center
  • Monitors federal reserve account and due from bank accounts to determine appropriate borrowing or selling
  • Verifies customer accounts are accurate to avoid negative impact on bank
  • Documents and returns all customer queries for personal requests
  • Processes customer requests for ATM/Debit cards, and wire transfers
  • Print and distributes ACH, CD advice of credit, and home equity notices
  • Prints and forwards statements to customers
  • Processes deposit maintenance requests
  • Reconciles various deposit and general ledger accounts
  • Enters and processes accounts payable
  • Provides additional support to Vice President Finance, Operations and IT as required
Psychological Considerations:
  • Changing priorities
  • High stress level
  • Large volume of interruptions
Environmental Considerations:
  • Quiet, ground level office
  • Consistent temperature and humidity
  • Minimal travel
Cognitive Considerations:
  • Adaptability
  • Prioritization
  • Multi-tasking capabilities
  • Analytical reasoning
  • Time management skills
  • Maintain focus and calmness while being patient
Physiological Considerations:
  • The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts, driving an automobile, etc.
    • Sits at desk in front of computer keyboarding and data entry 85% day
  • No special physical demands are required to perform the work.

Apply