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Customer Service Operations Associate Jobs (NOW HIRING)

Aaregional

Customer Service Operations Agent

Albany, NY

$16.80/hr

To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Operations Agent in our Ground Handling Department. The primary ...

New

Cardinal Health

$15.75/hr

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem ...

The Rinks

Operations Associate

Anaheim, CA · On-site

$19.50/hr

Operations Associate Pay Details: The starting hourly rate for this position is $19.50 per hour ... Manage customer flow, including timeliness of service and line flow * Collect, inspect, and ...

OCVIBE

Operations Associate

Anaheim, CA · On-site

$19.50/hr

Operations Associate Pay Details: The starting hourly rate for this position is $19.50 per hour ... Manage customer flow, including timeliness of service and line flow * Collect, inspect, and ...

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How much do customer service operations associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer service operations associate in the United States is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $27.40 per hour, depending on experience, location, and employer.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, handling inquiries, and ensuring efficient service delivery. They often use tools like CRM software and require strong communication and organizational skills to resolve issues and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Operations Associate, and why are they important?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

Is a Customer Service Operations Associate job stressful?

A Customer Service Operations Associate role can be stressful due to handling customer inquiries, resolving issues, and meeting performance metrics. The job often requires strong communication skills, patience, and the ability to manage high call volumes or complex problems efficiently.

What are some common challenges faced by Customer Service Operations Associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer operations associate do?

A customer operations associate manages customer accounts, processes orders, and resolves service issues to ensure customer satisfaction. They often use customer relationship management (CRM) software and communicate with clients via phone, email, or chat as part of their daily responsibilities.

What does a Customer Service Operations Associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What jobs pay 4000 a week without a degree?

Customer Service Operations Associates typically do not earn $4,000 weekly without specialized experience or advanced skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades, which may require certifications or extensive experience. Most jobs paying this amount usually demand specific skills, certifications, or significant experience rather than formal degrees.
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Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,475 per year, or $25.7 per hour.

Client Service & Operations Associate

Vista Wealth Solutions

Radnor, PA • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
Client Service & Operations Associate
Overview
We are a fast-growing, boutique financial services firm in Radnor. We are hiring a Client Service & Operations Associate to join our team as an integral member of our expanding financial advisory team. The company's core values include Honesty & Integrity, Get Things Done, Team Player and Getting Better Every Day.
The Client Service & Operations Associate will play a key role in ensuring our client relationships run smoothly. This role helps manage client communications, track projects, prepare and complete paperwork, and coordinate with recordkeepers, TPAs, and custodians to support day-to-day operations of our retirement plan advisory practice. This role is ideal for someone early in their financial services career who's detail-oriented, enjoys process management, and wants to grow within the retirement plan or wealth management industry.
Why Join Our Team?
  • Be part of a top-performing, nationally recognized team.
  • Growth opportunities as the firm expands.
  • Supportive, team-oriented environment with leadership that invests in career development.

Summary of Duties
Client & Advisor Support
  • Serve as a primary administrative point of contact for clients and plan sponsors.
  • Support advisors with scheduling meetings, preparing materials, and tracking follow-up items.
  • Assist with client meeting preparation / debriefs and file organization.
  • Maintain and update client records and interactions in our CRM system.
  • Prepare client deliverables, reports, and service documents for advisor review.

Operations & Project Management
  • Coordinate with third-party administrators (TPAs) and recordkeepers on plan-related tasks.
  • Track progress on client projects (e.g., recordkeeper transitions, plan amendments, fund changes).
  • Complete tasks, help manage workflows, maintain checklists, meet client deadlines.
  • Assist with preparing, reviewing, and submitting paperwork for new accounts, transfers, and plan updates.

Administrative Support
  • Maintain internal files and documentation for compliance purposes.
  • Support firm-wide initiatives, including process improvements and client service enhancements.
  • Assist with billing, data entry, and other operational tasks as needed.

Candidate Qualifications
Knowledge/Skills
  • Strong attention to detail, organization, and follow-through.
  • Excellent written and verbal communication skills.
  • Proficiency with Microsoft Office Suite and CRM systems (experience with Salesforce, Redtail, or Wealthbox a plus).
  • Ability to manage multiple projects and deadlines in a fast-paced, team-oriented environment.
  • Interest in financial planning, retirement plans, or investment advisory work.

Education
  • Bachelor's degree required (Finance, Economics, Business, or related field preferred).

Experience
  • 1-3 years of experience in financial services, client service, or operations.

Benefits
  • 401(k) with match
  • Health, Dental & Vision Insurance offered
  • Long Term Disability
  • Generous paid time off
  • Education/License/Training Reimbursement
  • Bonus potential up to 15% of salary

Next step required to be considered for this opportunity, applicants must complete the Culture Index survey below. We will only review candidates who have submitted the survey.
Culture Index Survey: Click Here

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