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Customer Service Operations Assistant Jobs (NOW HIRING)

Albertsons

Service Operations Assistant

Fort Worth, TX · On-site

This position helps ensure exceptional customer service, efficient store operations, regulatory compliance, and associate development. The Service Operations Assistant plays a key role in maintaining ...

Albertsons

Service Operations Assistant

Frisco, TX · On-site

Promote a customer-first culture and ensure outstanding customer service throughout the store ... Operational Support * Assist with labor deployment, productivity monitoring, and scheduling support.

Albertsons

Service Operations Assistant

Frisco, TX

This position helps ensure exceptional customer service, efficient checkout operations, labor ... The Service Operations Assistant serves as a member of the store leadership team and assumes ...

Albertsons

Service Operations Assistant

Houston, TX

Monitor customer traffic and assist with staffing adjustments to maintain service standards. * Help ensure efficient operation of registers, self-checkout areas, and customer service functions.

New

Cardinal Health

$18.70/hr

What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer ...

DXP Enterprises, Inc.

Operations Assistant

Houston, TX · On-site

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... Responsibilities of the Operations Assistant include, but are not limited to: * Expediting and ...

DXP

Operations Assistant

Houston, TX

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... Responsibilities of the Operations Assistant include, but are not limited to: * Expediting and ...

ark data centers

Operations Assistant

Duluth, MN · On-site

$33K - $45K/yr

The Operations Assistant plays a vital role in the customer's experience at Ark as they are often ... years of customer service experience · Proficient with Microsoft Office applications · ...

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Customer Service Operations Assistant information

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How much do customer service operations assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer service operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What does a customer service operations assistant get paid?

The average salary for a customer service operations assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is a customer service operations assistant?

A customer service operations assistant supports the customer service team by handling administrative tasks, managing customer inquiries, and ensuring smooth communication between departments. They often use customer relationship management (CRM) software and need strong organizational and communication skills. The role typically requires attention to detail and may involve working in a fast-paced environment with regular schedules.

What cities are hiring for Customer Service Operations Assistant jobs?

Cities with the most Customer Service Operations Assistant job openings:

What are the most commonly searched types of Customer Service Operations jobs?

The most popular types of Customer Service Operations jobs are:

What states have the most Customer Service Operations Assistant jobs?

States with the most job openings for Customer Service Operations Assistant jobs include:

Customer Service Operations Assistant jobs near you

Service Operations Assistant

Albertsons

Fort Worth, TX

Full-time

Medical, Dental, Retirement, PTO

Re-posted 18 days ago

Albertsons rating

5.9

Company rating: 5.9 out of 10

Based on 1,163 frontline employees who took The Breakroom Quiz

66th of 123 rated grocery stores

Job description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.


Job Summary

The Service Operations Assistant supports the Service Operations Manager in overseeing front-end operations and customer service functions throughout the store. This position helps ensure exceptional customer service, efficient store operations, regulatory compliance, and associate development. The Service Operations Assistant plays a key role in maintaining a positive shopping environment while supporting operational goals, customer satisfaction, and store profitability.

Key Responsibilities Front-End Operations
  • Assist in overseeing daily front-end operations, including checkout, customer service, self-checkout, and cash office functions.
  • Help ensure adequate staffing and effective deployment of associates throughout the day.
  • Monitor front-end productivity, service levels, and operational efficiency.
  • Support execution of company programs, promotions, and customer service initiatives.
  • Assist in maintaining a clean, organized, and customer-friendly environment.
Customer Service
  • Deliver exceptional customer service and serve as a resource for customers and associates.
  • Handle customer concerns, questions, refunds, and service recovery situations professionally.
  • Promote a customer-first culture focused on engagement, satisfaction, and loyalty.
  • Support initiatives designed to improve the overall shopping experience.
Cash Handling & Compliance
  • Assist with cash management procedures, register accountability, and balancing processes.
  • Ensure compliance with company cash-handling policies and operational procedures.
  • Support audits, cash office functions, and financial accuracy standards.
  • Assist in monitoring compliance with company policies, safety standards, and regulatory requirements.
Leadership & Team Development
  • Assist in training, coaching, and developing front-end associates.
  • Promote teamwork, accountability, and a positive workplace culture.
  • Help coordinate schedules, breaks, and daily work assignments.
  • Provide performance feedback and support associate growth and development.
  • Serve as a leader on duty when assigned and support store-wide operations.
Operational Excellence
  • Assist in maintaining service standards throughout all customer-facing areas of the store.
  • Monitor queue management, checkout efficiency, and customer wait times.
  • Support execution of operational initiatives and process improvements.
  • Work collaboratively with department leaders to ensure a seamless customer experience.
Safety & Compliance
  • Support store safety programs and compliance initiatives.
  • Assist in responding to customer and associate incidents according to company procedures.
  • Ensure adherence to loss prevention, safety, and operational policies.
  • Promote a safe and secure environment for customers and associates.
Qualifications
  • High school diploma or equivalent preferred.
  • Previous retail, grocery, customer service, or front-end experience preferred.
  • Leadership or supervisory experience preferred.
  • Strong customer service and communication skills.
  • Basic cash-handling and operational knowledge preferred.
  • Ability to work flexible schedules, including evenings, weekends, and holidays.
Physical Requirements
  • Ability to stand and walk for extended periods.
  • Frequent bending, reaching, lifting, and carrying up to 40 pounds.
  • Ability to work in a fast-paced retail environment.
  • Ability to perform repetitive movements associated with front-end operations.
Preferred Skills
  • Leadership and team development.
  • Customer service excellence.
  • Cash-handling and operational accuracy.
  • Problem-solving and conflict resolution.
  • Time management and organizational skills.
  • Strong communication and interpersonal abilities.
Career Growth Opportunities

This position can provide a pathway to roles such as:

  • Service Operations Manager
  • Sales Manager
  • Assistant Store Director
  • Store Director
  • District-Level Operations Leadership

The Service Operations Assistant plays a vital role in supporting store success by developing associates, delivering exceptional customer service, maintaining operational standards, and ensuring an efficient and welcoming shopping experience for every customer.

We also provide a variety of benefits including:

  • Competitive wages paid weekly
· Access to up to 50% of your earned wages before payday, via our partnership with Stream
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve


Our Values – Click below to view video: ACI Values

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