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Customer Service Operations Assistant Jobs (NOW HIRING)

Support daily frontend operations, including checklanes, customer service desk, and selfcheckout * Assist with resolving customer concerns and service issues in a timely and professional manner

... Assistant provides administrative and operational support to the VP, Inventory Manager, and Service ... This role is primarily office-based with limited customer interaction and supports internal teams ...

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We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

We are immediately hiring a Customer Service Operations Lead in Taunton, MA for our Supply Chain ... They will assist management by supporting and overseeing office and warehouse functions as it ...

Job Summary The Operations Assistant supports the daily activities of DBS Building Services' operations team to ensure smooth and efficient service across all client locations. This role helps ...

The Operations Assistant will be expected to maintain knowledge of bank policy and department ... Customer Service & Customer Support - Addressing customer inquiries, resolving issues, and ...

The PT Operations Assistant will assist and learn many of the aspects of Key Cooperative's location ... Customer Service * Keep the location manager informed of operational, customer, vendors, or ...

Customer Service: Assist customers with orders and provide solutions to meet their needs. Respond ... Open and Close Operations: Open and close the branch according to posted hours of operation (Mon ...

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Customer Service Operations Assistant information

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How much do customer service operations assistant jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for customer service operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.
What cities are hiring for Customer Service Operations Assistant jobs? Cities with the most Customer Service Operations Assistant job openings:
What are the most commonly searched types of Customer Service Operations jobs? The most popular types of Customer Service Operations jobs are:
What states have the most Customer Service Operations Assistant jobs? States with the most job openings for Customer Service Operations Assistant jobs include:
Service Operations Assistant

Service Operations Assistant

Albertsons

Grand Prairie, TX

Full-time

Posted 17 days ago


Albertsons rating

5.8

Company rating: 5.8 out of 10

Based on 1,124 frontline employees who took The Breakroom Quiz

58th of 113 rated grocery stores


Job description

Position Overview

The Service Operations Assistant supports front-end operations by helping lead customer service efforts, ensuring efficient checkout performance, and maintaining a clean, organized, and customer-friendly environment. This role partners with the Service Operations Manager to drive service standards, support team development, and ensure smooth daily execution.

Key Responsibilities

Customer Service & Experience

  • Deliver fast, friendly, and accurate service at all times
  • Assist customers with inquiries, issues, and service recovery
  • Promote a positive checkout experience and resolve concerns professionally
  • Support initiatives that improve customer satisfaction and loyalty

Front-End Operations

  • Assist in overseeing checkstands, self-checkout, and service desk activity
  • Help manage customer flow and ensure proper staffing during peak times
  • Ensure compliance with cash handling, register accuracy, and POS procedures
  • Monitor front-end conditions to keep operations running efficiently

Team Leadership & Support

  • Provide direction, coaching, and daily support to front-end employees
  • Assist with training new hires and reinforcing service standards
  • Monitor productivity and help maintain accountability across the team
  • Promote a positive, team-oriented work environment

Merchandising & Store Standards

  • Maintain clean, organized, and fully stocked front-end and service areas
  • Support execution of impulse displays and promotional setups
  • Ensure signage and pricing are accurate and up to date
  • Maintain safety and cleanliness standards at all times

Administrative & Compliance

  • Assist with scheduling, timekeeping, and labor support
  • Support cash office functions such as pickups, loans, and audits as needed
  • Ensure adherence to company policies, safety procedures, and compliance standards
Qualifications
  • Previous retail or customer service experience preferred
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Basic computer and cash handling knowledge
  • Flexible schedule including evenings, weekends, and holidays
Key Competencies
  • Customer Focus
  • Communication Skills
  • Leadership & Team Support
  • Problem Solving
  • Time Management
  • Operational Execution
Work Environment
  • Fast-paced retail store environment
  • Frequent standing, walking, and interaction with customers and team members
  • Occasional lifting and front-end support tasks

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