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Customer Service Operations Assistant Jobs (NOW HIRING)

Anders Group

Operations Assistant

Irving, TX · On-site

$45K/yr

You have strong customer service and communication skills * You can manage multiple priorities and stay organized * You enjoy solving problems and finding answers You should seriously consider ...

Addison Group

Operations Assistant

Nashville, TN · On-site

$22 - $25/hr

Operations Assistant Location (city, state): Nashville, TN Industry: Legal Services Pay: $22.00 ... Strong customer service mindset with a proactive and solutions-oriented approach * Excellent ...

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How much do customer service operations assistant jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for customer service operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is a customer service operations assistant?

A customer service operations assistant supports the customer service team by handling administrative tasks, managing customer inquiries, and ensuring smooth communication between departments. They often use customer relationship management (CRM) software and need strong organizational and communication skills. The role typically requires attention to detail and may involve working in a fast-paced environment with regular schedules.

What does a customer service operations assistant do?

A customer service operations assistant supports the customer service team by handling inquiries, processing orders, managing customer accounts, and ensuring smooth communication between customers and the company. They often use customer relationship management (CRM) software and may assist with training or administrative tasks to improve service efficiency.
What cities are hiring for Customer Service Operations Assistant jobs? Cities with the most Customer Service Operations Assistant job openings:
What are the most commonly searched types of Customer Service Operations jobs? The most popular types of Customer Service Operations jobs are:
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Customer Service Operations Assistant jobs near you

Customer Service Operations Associate

Wolters Kluwer

White Plains, NY

$35K - $58K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Wolters Kluwer rating

9.0

Company rating: 9.0 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

33rd of 241 rated software companies

Job description

The Customer Service Operations Associate ("CSOA") - Filing Manager is a member of the Account Services Department within CT's Business Licensing ("BL'') Team. The CSOA is primarily responsible for preparing and submitting applications necessary to obtain, amend, renew or close licenses and registrations for our clients.

Essential Duties and Responsibilities:

  • Prepare and file standard, advanced and specialized applications and renewals across a variety of clients and industries
  • Submit 50-100 applications per week (varies based on complexity of filings)
  • Work closely with Customer Success Associate-Account Managers ("CSA") to ensure timely fulfillment of all pending filing orders and to resolve any barriers to licensure
  • Ensure that any changes to the filing process are documented within our internal database by relaying any such changes to BL'.s onboarding and/or research teams
  • Operate efficiently within an internal collaborative team environment
  • Other duties as assigned

Job Qualifications:

  • Minimum Bachelor's degree, or equivalent experience
  • 1-2 years of data entry and/or licensing experience is preferred

Other Knowledge, Skills, Abilities or Certifications:

  • Exceptional interpersonal skills to communicate with government agencies and colleagues
  • Use of considerable tact and discretion when dealing with sensitive data
  • Ability and desire to work in a fast paced environment
  • Outstanding skills using personal computers in a Windows-based environment (including Microsoft Office Suite and Adobe PDF)
  • Excellent attention to detail and high degree of accuracy and consistency
  • Top of the line organization skills in all facets of project workflow
  • Superb time management skills
  • Ability to maintain a customer centric focus and work ethic at all times
Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$35,000.00 - $58,600.00 USDThis role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

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