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Customer Service Operations Assistant Jobs (NOW HIRING)

Addison Group

Operations Assistant

Nashville, TN · On-site

$22 - $25/hr

Operations Assistant Location (city, state): Nashville, TN Industry: Legal Services Pay: $22.00 ... Strong customer service mindset with a proactive and solutions-oriented approach * Excellent ...

Housing Works

Operations Assistant

New York, NY

$18/hr

The Operations Assistant must drive throughout NYC as a part of their daily duties ... Excellent internal and external customer service skills * Ability to prioritize and multi-task.

DIGITALPOiNTUSA

Operations Assistant

Atlanta, GA · Remote

Our company is experiencing tremendous growth and looking for a highly motivated Operations ... Customer service * Assist with video shoots Qualifications * Customer service preferred but not ...

Roadrunner

Operations Assistant

Commerce, CA · On-site

$18/hr

Summary The Operations Assistant provides administrative support and backup coverage for dispatch ... customer service, operations, Linehaul, sales, and management before 11am. * Checks pickup ...

Roadrunner

Operations Assistant

Commerce, CA · On-site

$18/hr

Summary The Operations Assistant provides administrative support and backup coverage for dispatch ... customer service, operations, Linehaul, sales, and management before 11am. * Checks pickup ...

TRITON STONE

Operations Assistant

New Orleans, LA · On-site

Operations Assistant Come be a part of Triton Stone Group's growing team with unlimited career ... Interact with customers while they are viewing material in the warehouse - customer service.

Jacob's Pillow Dance

Operations Assistant

MA · On-site

$17 - $20/hr

The Operation Assistants' primary responsibility is to provide courteous, reliable, and efficient customer service as parking lot attendants and golf cart drivers. They monitor and maintain a clean ...

Brown University

Operations Assistant

Fargo, ND

Demonstrated skills in customer service, particularly with ability to defuse tense situations ... Operations Assistant Department: Residential Life Grade: Grade 6 Worker Type: Employee Worker Sub ...

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How much do customer service operations assistant jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for customer service operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is a service operations assistant?

A Customer Service Operations Assistant supports the daily functions of customer service teams by handling inquiries, managing workflows, and ensuring efficient service delivery. They often use customer management software and require strong communication and organizational skills to coordinate between departments and improve customer satisfaction.

What is a customer operations assistant?

A customer service operations assistant supports the customer service team by handling administrative tasks, managing customer inquiries, and ensuring smooth communication between departments. They often use customer relationship management (CRM) software and require strong organizational and communication skills. The role may involve data entry, scheduling, and assisting with process improvements to enhance customer satisfaction.

What is the role of an operations assistant?

A Customer Service Operations Assistant supports daily business functions by managing customer inquiries, processing orders, and coordinating between departments to ensure smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and organizational skills. The role may involve data entry, reporting, and assisting with process improvements to enhance customer satisfaction.

How much does an operations assistant get paid?

A Customer Service Operations Assistant typically earns between $30,000 and $45,000 annually, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants or those in high-demand areas can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.
What cities are hiring for Customer Service Operations Assistant jobs? Cities with the most Customer Service Operations Assistant job openings:
What are the most commonly searched types of Customer Service Operations jobs? The most popular types of Customer Service Operations jobs are:
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Customer Service Operations Assistant jobs near you

Operations Assistant- Customer Service/Inventory Controls

Armenta

Houston, TX • On-site

Full-time

Posted yesterday

Job description

Company Description
Inspired by time - honored jewelry making traditions, artist Emily Armenta established an environment dedicated to creating and preserving the rich heritage of hand crafted jewelry. The culture at our artisanal atelier blends a fast paced, entrepreneurial spirited company with an inclusive, collaborative and supportive workplace ideal for passionate individuals seeking an avenue to channel their talents. It is the beauty of things, of people, of ideas, and embracing differences that drives our passion for creating jewelry with meaning. Innovation is rewarded, encouraged and required to in order to perpetuate the growth and expansion of our efforts. Through our products we have a voice and a platform to share our philosophy and dedication to being a positive force that empowers the condition of human life.
"You must be the change you wish to see in the world."
  • Mahatma Gandhi

Job Description
  • Responsible for tracking the movement of owned inventory not located within the studio. This includes, but is not limited to, items on memo/consignment to the sales team, retail partners and PR/marketing contacts.
    • Crediting memos into the inventory tracking system from items received back in the studio
    • Process transfers of memo/consignment inventory between locations
    • Track items prepared for trunk packages for customers and sales reps
    • Confirm with customers items sold on hand consignment inventory at their locations
    • Recall items back from memo/consignment locations as needed/requested
    • Reconcile memo/consignment inventory. This includes researching discrepancies by location and reporting of this inventory to supervisor/finance monthly for company financials. Work with supervisor and sales team to resolve any discrepancies in a timely fashion.
    • Process and send invoices for confirmed consignment/trunk show sales
  • Responsible for timely correspondence and follow up with all customer inquiries, and in instances sales reps, via phone and email about issues such as:
    • Availability of stock for orders and viewing memos
    • Pricing inquiries
    • RMAs
      • Issue RMA numbers
      • Coordinate estimates and approvals
      • Process RMAs when received at the studio
      • Work with Order Processing Manager, Shipping and Production regarding schedule and updates of repairs.
    • Status updates of pending orders
  • Responsible for being the main point of contact for servicing designated "house" accounts. These tasks include, but are not limited to:
    • Acquiring and reviewing on hand reports to identify opportunities for re-orders
    • Proactively making contact weekly to share updates and monitor performance of the brand
    • Address customer service issues as necessary
    • Processing sales orders
      • Providing written confirmation of receipt of the orders with ship dates to the customers
      • Entering orders into the system for processing
      • Working with the finance team to confirm receipt of payments for orders as applicable
      • Communicating details of orders to the retailer and/or an sales rep if applicable.
  • Preparation of memos documentation for customers and sales team of product leaving the studio
  • Assist in special projects, as necessary

Key Attributes for Success in Position:
  • Build strong relationships with various internal departments
  • Willingness to help those around you
  • Ability to work with a sense of urgency
  • Attention to detail
  • Good communication and problem-solving skills
  • Initiative to embrace new challenges and take ownership of assigned tasks
  • Teachable spirit and desire for continuous improvement
  • Professional attitude and appearance that reflects the Armenta brand
  • Commitment to excellence
  • Strong organizational skills
  • Determined attitude and results driven

Qualifications
  • 2-5 years experience
  • Prior experience with inventory management preferred
  • Manufacturing or retail experience is preferred
  • Basic to intermediate skills in Excel
  • Strong customer service skills
  • Excellent communication skills

Additional Information
All your information will be kept confidential according to EEO guidelines.

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