Chicago, IL · Remote
$65K - $85K/yr
Monitor key performance indicators (KPIs) related to customer support and operational efficiency. Assist in training and onboarding new team members on operational procedures and customer service ...
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Chicago, IL · Remote
$65K - $85K/yr
Monitor key performance indicators (KPIs) related to customer support and operational efficiency. Assist in training and onboarding new team members on operational procedures and customer service ...
Chicago, IL · On-site
$70 - $90/hr
You will: * Lead Operational Strategy: Develop and implement strategies to improve operational ... Manage the customer service team and assist with hiring, onboarding, and training new team members ...
New
Chicago, IL · On-site
$70 - $90/hr
You will: * Lead Operational Strategy: Develop and implement strategies to improve operational ... Manage the customer service team and assist with hiring, onboarding, and training new team members ...
New
IN · On-site
$9 - $12/hr
We are looking for a reliable Club Operations Assistant to help keep our Anytime Fitness DeMotte ... Each day, you will spend 4 hours providing exceptional customer service and administrative support ...
IN · On-site
$9 - $12/hr
We are looking for a reliable Club Operations Assistant to help keep our Anytime Fitness DeMotte ... Each day, you will spend 4 hours providing exceptional customer service and administrative support ...
Chicago, IL · On-site
$25 - $33/hr
Join Baird's Global Investment Banking (GIB) team as a Knowledge Services Operations Assistant ... Maintain data integrity across CRM and internal systems through accurate entries and regular ...
Chicago, IL · On-site
$25 - $33/hr
Join Baird's Global Investment Banking (GIB) team as a Knowledge Services Operations Assistant ... Maintain data integrity across CRM and internal systems through accurate entries and regular ...
Chicago, IL · Hybrid
$33/hr
Maintain data integrity across CRM and internal systems through accurate entries and regular ... military service, veteran status, sexual orientation, gender identity or expression, genetic ...
Chicago, IL · Hybrid
$33/hr
Maintain data integrity across CRM and internal systems through accurate entries and regular ... military service, veteran status, sexual orientation, gender identity or expression, genetic ...
Chicago, IL · On-site
$25 - $33/hr
Maintain data integrity across CRM and internal systems through accurate entries and regular ... military service, veteran status, sexual orientation, gender identity or expression, genetic ...
Chicago, IL · On-site
$25 - $33/hr
Maintain data integrity across CRM and internal systems through accurate entries and regular ... military service, veteran status, sexual orientation, gender identity or expression, genetic ...
Portage, IN · On-site
$55K - $65K/yr
This role serves as a critical link between customers, service advisors, parts personnel, branch ... Coordinate and assist with the implementation of all awarded services and contract agreements.
New
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Portage, IN · On-site
$55K - $65K/yr
This role serves as a critical link between customers, service advisors, parts personnel, branch ... Coordinate and assist with the implementation of all awarded services and contract agreements.
New
The Service Operations Coordinator uses data and reporting tools to monitor route performance ... Customer Experience & Loyalty Assist to resolve customer concerns quickly and effectively by ...
The Service Operations Coordinator uses data and reporting tools to monitor route performance ... Customer Experience & Loyalty Assist to resolve customer concerns quickly and effectively by ...
The Service Operations Coordinator uses data and reporting tools to monitor route performance ... • Assist to resolve customer concerns quickly and effectively by coordinating across plant ...
The Service Operations Coordinator uses data and reporting tools to monitor route performance ... • Assist to resolve customer concerns quickly and effectively by coordinating across plant ...
Merrillville, IN · On-site
$65K - $80K/yr
... Customer Experience & Loyalty * Assist to resolve customer concerns quickly and effectively by ... Service Operations Coordinator Scorecard * Customer satisfaction (NPS) * Customer retention (Lost ...
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Merrillville, IN · On-site
$65K - $80K/yr
... Customer Experience & Loyalty * Assist to resolve customer concerns quickly and effectively by ... Service Operations Coordinator Scorecard * Customer satisfaction (NPS) * Customer retention (Lost ...
The Service Operations Coordinator is a service leadership role responsible for ensuring ... • Assist to resolve customer concerns quickly and effectively by coordinating across plant ...
The Service Operations Coordinator is a service leadership role responsible for ensuring ... • Assist to resolve customer concerns quickly and effectively by coordinating across plant ...
Chicago, IL · On-site
$65K - $75K/yr
IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in ... Client / customer-facing experience is a plus. * Paralegal certification or experience is a plus ...
Chicago, IL · On-site
$65K - $75K/yr
IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in ... Client / customer-facing experience is a plus. * Paralegal certification or experience is a plus ...
Chicago, IL · On-site
$138K/yr
... customer service and delivering a quality product in accordance with Company guidelines. Ensure consistency on operational, service and product delivery. Develop and support standard work and ...
Chicago, IL · On-site
$138K/yr
... customer service and delivering a quality product in accordance with Company guidelines. Ensure consistency on operational, service and product delivery. Develop and support standard work and ...
Chicago, IL · On-site
$60K - $94K/yr
Overview The People Operations Assistant Analyst will be a part of the PepsiCo People Experience ... Ensuring a high level of customer service and operational excellence so that transactions are ...
Chicago, IL · On-site
$60K - $94K/yr
Overview The People Operations Assistant Analyst will be a part of the PepsiCo People Experience ... Ensuring a high level of customer service and operational excellence so that transactions are ...
This role oversees customer service operations, scheduling coordination, call center performance, issue resolution, and customer communication throughout the lifecycle of the customer journey. The ...
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This role oversees customer service operations, scheduling coordination, call center performance, issue resolution, and customer communication throughout the lifecycle of the customer journey. The ...
Position Summary The Operational Assistant enhances the effectiveness of providing Therapy Services, Audiology and Wound Ostomy support by providing patient, provider, staff, departmental ...
Position Summary The Operational Assistant enhances the effectiveness of providing Therapy Services, Audiology and Wound Ostomy support by providing patient, provider, staff, departmental ...
$98K - $134K/yr
Oversees day to day customer service operations * Solicits ideas and/or feedback from employees and accepts accountability for follow-through * Communicates procedural changes to Customer Service ...
New
$98K - $134K/yr
Oversees day to day customer service operations * Solicits ideas and/or feedback from employees and accepts accountability for follow-through * Communicates procedural changes to Customer Service ...
New
East Chicago, IN · On-site
$17.72 - $24.78/hr
Position Summary The Operational Assistant enhances the effectiveness of providing Therapy Services, Audiology and Wound Ostomy support by providing patient, provider, staff, departmental ...
East Chicago, IN · On-site
$17.72 - $24.78/hr
Position Summary The Operational Assistant enhances the effectiveness of providing Therapy Services, Audiology and Wound Ostomy support by providing patient, provider, staff, departmental ...
Chicago, IL · On-site
$74 - $85/hr
Resolve escalated member and service issues and implement appropriate corrective actions. * Coach ... a customer service, operations, healthcare administration, or contact center environment.
Chicago, IL · On-site
$74 - $85/hr
Resolve escalated member and service issues and implement appropriate corrective actions. * Coach ... a customer service, operations, healthcare administration, or contact center environment.
Chicago, IL · On-site
$47K - $61K/yr
... Operations Representative 3 who is fluent in English and Spanish to join the Market Customer ... Provide face-to-face customer service at the Senior Medical Centers in Illinois * Assist Humana ...
Chicago, IL · On-site
$47K - $61K/yr
... Operations Representative 3 who is fluent in English and Spanish to join the Market Customer ... Provide face-to-face customer service at the Senior Medical Centers in Illinois * Assist Humana ...
$10.14 - $11.79
0% of jobs
$11.79 - $13.43
12% of jobs
$14.54 is the 25th percentile. Wages below this are outliers.
$13.43 - $15.08
20% of jobs
$15.08 - $16.72
16% of jobs
The median wage is $16.95 / hr.
$16.72 - $18.36
19% of jobs
$19.87 is the 75th percentile. Wages above this are outliers.
$18.36 - $20.01
9% of jobs
$20.01 - $21.65
11% of jobs
$21.65 - $23.30
6% of jobs
$23.30 - $24.94
3% of jobs
$24.94 - $26.58
2% of jobs
$26.58 - $28.23
2% of jobs
$10
$18
$28
The most popular types of Customer Service Operations jobs in Portage, IN are:
$65K - $85K/yr
Full-time
Re-posted 2 days ago
7.0
Based on 272 frontline employees who took The Breakroom Quiz
423rd of 898 rated healthcare providers
The Operations Specialist – Customer Service plays a vital role in ensuring the efficient delivery of customer support and operational processes. This position focuses on streamlining customer service operations, resolving escalated issues, and supporting the overall workflow to enhance customer satisfaction and organizational efficiency. The ideal candidate combines strong communication skills with a solid understanding of operational procedures to support both customers and internal teams.
Key Responsibilities:Manage and resolve complex customer inquiries and escalations promptly and professionally.
Support the implementation and improvement of customer service processes and workflows.
Collaborate with cross-functional teams to ensure smooth operation of customer service activities.
Monitor key performance indicators (KPIs) related to customer support and operational efficiency.
Assist in training and onboarding new team members on operational procedures and customer service standards.
Maintain accurate documentation of customer interactions, issues, and resolutions.
Analyze operational data to identify trends, bottlenecks, and opportunities for process improvements.
Support the deployment of systems and tools that enhance customer service delivery.
Ensure compliance with company policies, procedures, and industry regulations.
Qualifications:Bachelor's degree in Business Administration, Operations, or related field preferred.
Proven experience in customer service, operations, or related roles.
Strong problem-solving and analytical skills.
Excellent communication and interpersonal abilities.
Ability to manage multiple priorities and work effectively under pressure.
Proficiency with CRM, ERP, or other operational management software.
Detail-oriented with strong organizational skills.
Preferred Skills:Experience in a customer-focused environment.
Knowledge of process improvement methodologies (e.g., Lean, Six Sigma).
Ability to collaborate effectively across departments and teams.
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AdaptHealth is a prominent player in the Healthcare Technology industry, based in Phoenixville, Pennsylvania, United States. The company's official website is adapthealth.com. AdaptHealth specializes in providing home healthcare equipment, medical supplies, and related services. Founded in 2012, the company has been significantly changing the landscape of the home healthcare industry by integrating technology into the delivery of healthcare resources. Known for its dynamic approach towards improving the quality of life for chronically ill patients, their mission is to provide comprehensive home healthcare solutions aimed at promoting health, wellness, and comfort.
Outpatient health care
10,000+ Employees
Plymouth Meeting, PA, US
2012
