Chicago, IL · Remote
$65K - $85K/yr
Monitor key performance indicators (KPIs) related to customer support and operational efficiency. Assist in training and onboarding new team members on operational procedures and customer service ...
Chicago, IL · Remote
$65K - $85K/yr
Monitor key performance indicators (KPIs) related to customer support and operational efficiency. Assist in training and onboarding new team members on operational procedures and customer service ...
Chicago, IL · On-site
$25 - $33/hr
Maintain data integrity across CRM and internal systems through accurate entries and regular ... military service, veteran status, sexual orientation, gender identity or expression, genetic ...
Chicago, IL · On-site
$25 - $33/hr
Maintain data integrity across CRM and internal systems through accurate entries and regular ... military service, veteran status, sexual orientation, gender identity or expression, genetic ...
Chicago, IL · On-site
$25 - $33/hr
Join Baird's Global Investment Banking (GIB) team as a Knowledge Services Operations Assistant ... Maintain data integrity across CRM and internal systems through accurate entries and regular ...
Chicago, IL · On-site
$25 - $33/hr
Join Baird's Global Investment Banking (GIB) team as a Knowledge Services Operations Assistant ... Maintain data integrity across CRM and internal systems through accurate entries and regular ...
Chicago, IL · Hybrid
$33/hr
Maintain data integrity across CRM and internal systems through accurate entries and regular ... military service, veteran status, sexual orientation, gender identity or expression, genetic ...
Chicago, IL · Hybrid
$33/hr
Maintain data integrity across CRM and internal systems through accurate entries and regular ... military service, veteran status, sexual orientation, gender identity or expression, genetic ...
IN · On-site
$9 - $12/hr
We are looking for a reliable Club Operations Assistant to help keep our Anytime Fitness DeMotte ... Each day, you will spend 4 hours providing exceptional customer service and administrative support ...
IN · On-site
$9 - $12/hr
We are looking for a reliable Club Operations Assistant to help keep our Anytime Fitness DeMotte ... Each day, you will spend 4 hours providing exceptional customer service and administrative support ...
Chicago, IL · On-site
$127K - $158K/yr
Medical
Dental
Vision
Retirement
This work is to be fulfilled in a manner which achieves customer satisfaction as well as the ... operational BDPs for service delivery cost improvement goals on each initiative. • Responsible ...
Chicago, IL · On-site
$127K - $158K/yr
Medical
Dental
Vision
Retirement
This work is to be fulfilled in a manner which achieves customer satisfaction as well as the ... operational BDPs for service delivery cost improvement goals on each initiative. • Responsible ...
Chicago, IL · On-site
$127K - $158K/yr
Medical
Dental
Vision
Retirement
Join us as a Service Operations Manager Your main responsibilities The Service Operations Manager ... This work is to be fulfilled in a manner which achieves customer satisfaction as well as the ...
Chicago, IL · On-site
$127K - $158K/yr
Medical
Dental
Vision
Retirement
Join us as a Service Operations Manager Your main responsibilities The Service Operations Manager ... This work is to be fulfilled in a manner which achieves customer satisfaction as well as the ...
Merrillville, IN · On-site
Medical
Dental
Vision
Retirement
PTO
The Service Operations Coordinator uses data and reporting tools to monitor route performance ... Customer Experience & Loyalty Assist to resolve customer concerns quickly and effectively by ...
Merrillville, IN · On-site
Medical
Dental
Vision
Retirement
PTO
The Service Operations Coordinator uses data and reporting tools to monitor route performance ... Customer Experience & Loyalty Assist to resolve customer concerns quickly and effectively by ...
Medical
Dental
Vision
Retirement
PTO
The Service Operations Coordinator is a service leadership role responsible for ensuring ... • Assist to resolve customer concerns quickly and effectively by coordinating across plant ...
Medical
Dental
Vision
Retirement
PTO
The Service Operations Coordinator is a service leadership role responsible for ensuring ... • Assist to resolve customer concerns quickly and effectively by coordinating across plant ...
Merrillville, IN · On-site
Medical
Dental
Vision
Retirement
PTO
The Service Operations Coordinator uses data and reporting tools to monitor route performance ... • Assist to resolve customer concerns quickly and effectively by coordinating across plant ...
Merrillville, IN · On-site
Medical
Dental
Vision
Retirement
PTO
The Service Operations Coordinator uses data and reporting tools to monitor route performance ... • Assist to resolve customer concerns quickly and effectively by coordinating across plant ...
Merrillville, IN · On-site
$65K - $80K/yr
... Customer Experience & Loyalty * Assist to resolve customer concerns quickly and effectively by ... Service Operations Coordinator Scorecard * Customer satisfaction (NPS) * Customer retention (Lost ...
Quick apply
Merrillville, IN · On-site
$65K - $80K/yr
... Customer Experience & Loyalty * Assist to resolve customer concerns quickly and effectively by ... Service Operations Coordinator Scorecard * Customer satisfaction (NPS) * Customer retention (Lost ...
Chicago, IL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Consulting Associate - Service Operations Job ID: 100701 * Atlanta * Austin * Boston * Chicago ... customer experiences and field services. Working alongside clients and other McKinsey colleagues ...
Chicago, IL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Consulting Associate - Service Operations Job ID: 100701 * Atlanta * Austin * Boston * Chicago ... customer experiences and field services. Working alongside clients and other McKinsey colleagues ...
Chicago, IL · On-site
$65K - $75K/yr
Medical
Dental
Vision
Life
Retirement
IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in ... Client / customer-facing experience is a plus. * Paralegal certification or experience is a plus ...
Chicago, IL · On-site
$65K - $75K/yr
Medical
Dental
Vision
Life
Retirement
IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in ... Client / customer-facing experience is a plus. * Paralegal certification or experience is a plus ...
Chicago, IL · On-site
$23.26 - $26.39/hr
Customer Operations Specialist All City Environmental Services, a Liquid Environmental Solutions ... * Assist with payroll administration, onboarding documentation, permits, insurance claims, and ...
New
Chicago, IL · On-site
$23.26 - $26.39/hr
Customer Operations Specialist All City Environmental Services, a Liquid Environmental Solutions ... * Assist with payroll administration, onboarding documentation, permits, insurance claims, and ...
New
East Chicago, IN · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Helps maintain the steady workflow of the BHS operations performed in the department. Job ... In return for your valuable service and contributions, CHS/Powers Health offers a competitive wage ...
East Chicago, IN · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Helps maintain the steady workflow of the BHS operations performed in the department. Job ... In return for your valuable service and contributions, CHS/Powers Health offers a competitive wage ...
Munster, IN · On-site
$17.50 - $24.50/hr
Operational Assistant for Audiology Services - Munster location Part-time: Thursdays, Fridays 7:30am-4pm Provides secretarial and clerical services to either managerial associates and/or department ...
Munster, IN · On-site
$17.50 - $24.50/hr
Operational Assistant for Audiology Services - Munster location Part-time: Thursdays, Fridays 7:30am-4pm Provides secretarial and clerical services to either managerial associates and/or department ...
Munster, IN · On-site
Operational Assistant for Audiology Services - Munster location Part-time: Thursdays, Fridays 7:30am-4pm Provides secretarial and clerical services to either managerial associates and/or department ...
Munster, IN · On-site
Operational Assistant for Audiology Services - Munster location Part-time: Thursdays, Fridays 7:30am-4pm Provides secretarial and clerical services to either managerial associates and/or department ...
Chicago, IL · On-site
$60K - $94K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Overview The People Operations Assistant Analyst will be a part of the PepsiCo People Experience ... Ensuring a high level of customer service and operational excellence so that transactions are ...
Chicago, IL · On-site
$60K - $94K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Overview The People Operations Assistant Analyst will be a part of the PepsiCo People Experience ... Ensuring a high level of customer service and operational excellence so that transactions are ...
Chicago, IL · On-site
PTO
The Team Lead CSR is responsible for overseeing daily customer service operations, supporting CSR team members, and ensuring high-quality customer interactions. This role serves as the first point of ...
Chicago, IL · On-site
PTO
The Team Lead CSR is responsible for overseeing daily customer service operations, supporting CSR team members, and ensuring high-quality customer interactions. This role serves as the first point of ...
Chicago, IL · On-site
PTO
The Team Lead CSR is responsible for overseeing daily customer service operations, supporting CSR team members, and ensuring high-quality customer interactions. This role serves as the first point of ...
Chicago, IL · On-site
PTO
The Team Lead CSR is responsible for overseeing daily customer service operations, supporting CSR team members, and ensuring high-quality customer interactions. This role serves as the first point of ...
$10.14 - $11.79
0% of jobs
$11.79 - $13.43
12% of jobs
$14.54 is the 25th percentile. Wages below this are outliers.
$13.43 - $15.08
20% of jobs
$15.08 - $16.72
16% of jobs
The median wage is $16.95 / hr.
$16.72 - $18.36
19% of jobs
$19.87 is the 75th percentile. Wages above this are outliers.
$18.36 - $20.01
9% of jobs
$20.01 - $21.65
11% of jobs
$21.65 - $23.30
6% of jobs
$23.30 - $24.94
3% of jobs
$24.94 - $26.58
2% of jobs
$26.58 - $28.23
2% of jobs
$10
$18
$28
$65K - $85K/yr
Full-time
Re-posted 10 days ago
7.0
Based on 268 frontline employees who took The Breakroom Quiz
417th of 887 rated healthcare providers
The Operations Specialist – Customer Service plays a vital role in ensuring the efficient delivery of customer support and operational processes. This position focuses on streamlining customer service operations, resolving escalated issues, and supporting the overall workflow to enhance customer satisfaction and organizational efficiency. The ideal candidate combines strong communication skills with a solid understanding of operational procedures to support both customers and internal teams.
Key Responsibilities:Manage and resolve complex customer inquiries and escalations promptly and professionally.
Support the implementation and improvement of customer service processes and workflows.
Collaborate with cross-functional teams to ensure smooth operation of customer service activities.
Monitor key performance indicators (KPIs) related to customer support and operational efficiency.
Assist in training and onboarding new team members on operational procedures and customer service standards.
Maintain accurate documentation of customer interactions, issues, and resolutions.
Analyze operational data to identify trends, bottlenecks, and opportunities for process improvements.
Support the deployment of systems and tools that enhance customer service delivery.
Ensure compliance with company policies, procedures, and industry regulations.
Qualifications:Bachelor's degree in Business Administration, Operations, or related field preferred.
Proven experience in customer service, operations, or related roles.
Strong problem-solving and analytical skills.
Excellent communication and interpersonal abilities.
Ability to manage multiple priorities and work effectively under pressure.
Proficiency with CRM, ERP, or other operational management software.
Detail-oriented with strong organizational skills.
Preferred Skills:Experience in a customer-focused environment.
Knowledge of process improvement methodologies (e.g., Lean, Six Sigma).
Ability to collaborate effectively across departments and teams.
Get the full story on Breakroom
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AdaptHealth is a prominent player in the Healthcare Technology industry, based in Phoenixville, Pennsylvania, United States. The company's official website is adapthealth.com. AdaptHealth specializes in providing home healthcare equipment, medical supplies, and related services. Founded in 2012, the company has been significantly changing the landscape of the home healthcare industry by integrating technology into the delivery of healthcare resources. Known for its dynamic approach towards improving the quality of life for chronically ill patients, their mission is to provide comprehensive home healthcare solutions aimed at promoting health, wellness, and comfort.
Outpatient health care
10,000+ Employees
Plymouth Meeting, PA, US
2012
