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Customer Service Operations Assistant Jobs in Portage, IN

Kroger Family of Companies

CUSTOMER SVC/CLERK

Chicago, IL · On-site

$16.65 - $17.25/hr

Provide back-up coverage for the service operations manager in their absence (excluding hiring and ... * Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection ...

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Customer Service Operations Assistant information

See Portage, IN salary details

$10

$18

$28

How much do customer service operations assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service operations assistant in Portage, IN is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $20.53 per hour, depending on experience, location, and employer.

What is a customer service operations assistant?

A customer service operations assistant supports the customer service team by handling administrative tasks, managing customer inquiries, and ensuring smooth communication between departments. They often use customer relationship management (CRM) software and need strong organizational and communication skills. The role typically requires attention to detail and may involve working in a fast-paced environment with regular schedules.

What does a customer service operations assistant do?

A customer service operations assistant supports the customer service team by handling inquiries, processing orders, managing customer accounts, and ensuring smooth communication between customers and the company. They often use customer relationship management (CRM) software and may assist with training or administrative tasks to improve service efficiency.

What are the most commonly searched types of Customer Service Operations jobs in Portage, IN?

The most popular types of Customer Service Operations jobs in Portage, IN are:

Customer Service Operations Assistant jobs near you

Field Operations Support Assistant

Service Corporation International

Chicago, IL • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Service Corporation International rating

6.7

Company rating: 6.7 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
JOB RESPONSIBILITIES
  • Prepares death certificates, prayer cards and related documents
  • Completes required permits and or certificates
  • Prepares and processes Veteran's Paperwork
  • Prepares marker monument placement paperwork
  • Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
  • Prepares and distributes daily schedules, reports, and documents
  • Receives and processes payments and contracts
  • Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
  • Orders office supplies
  • Oversees the processing of installation orders to grounds and maintenance departments
  • Processes accounts payable transactions
  • Assists with the preparation of obituaries
  • Assists Location Management, Sales, Family Service Counselors and payroll as needed
  • Acts as backup to Receptionist
  • Greets family members and friends
  • Communicates client family's needs promptly and accurately to the appropriate staff member
  • Conveys a sense of concern and empathy with client family members at all times
  • Responds to customer inquiries via telephone, internet and in person
  • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS
Education
  • High School or equivalent

Experience
  • 1 - 2 years of experience in an office clerical or customer service capacity required
  • Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities
  • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
  • MS Office Suite experience preferred
  • Basic mathematics skills required
  • Good verbal and written communication skills
  • Strong organizational skills and detail oriented
  • High level of compassion and integrity
  • Ability to maintain confidentiality

Compensation
$20.00/hr
Benefits
Medical * Dental * Vision * Flexible Spending Accounts (health care and dependent care) * Sick Leave * Short-Term Disability * Long-Term Disability * Life Insurance * Voluntary Accidental Death or Dismemberment Insurance * Dependent Life Insurance* SCI 401(k) Retirement Savings Plan with Company match * Employee Assistance Program
Postal Code: 60660
Category (Portal Searching): Administration and Clerical
Job Location: US-IL - Chicago

What Service Corporation International employees say

Pay

Benefits

Hours and flexibility

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