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Customer Service Operations Assistant Jobs (NOW HIRING)

Altium Packaging LLC

Operations Assistant

Fresno, CA · On-site

$25/hr

... Operations Assistant will assist in all aspects of operations orders with customers, support ... Provide feedback to customer service, sales representatives, and plant leaders on status of work ...

Addison Group

NY · On-site

$52K - $55K/yr

Operations Administrative Assistant Industry ... Facilities Services Location: Mineola, NY Assignment Type: Direct Hire Pay: $52,000 - $55,000 ...

Roadrunner

Operations Assistant

Bolingbrook, IL · On-site

... customer commitments * Schedule delivery appointments, including direct deliveries and diverts ... Partner with brokers to secure rates for non-service point returns 4. Resolve operational ...

Breakthrough T1D

Operations Assistant

Novi, MI · Hybrid

The Operations Assistant (OA) at Breakthrough T1D is integral in the day-to-day execution of ... CRM, and Greater Giving (GG) data entry support for the territory. * Partner with Donor Services ...

Breakthrough T1D

Operations Assistant

Canton, MI · Hybrid

The Operations Assistant (OA) at Breakthrough T1D is integral in the day-to-day execution of ... CRM, and Greater Giving (GG) data entry support for the territory. * Partner with Donor Services ...

J. F. Ahern

Service Operations Manager

Milwaukee, WI · Hybrid

The Service Operations Manager will also assist in ensuring regional service goals for financial metrics, customer satisfaction, customer retention, renewals, and consistent and effective service ...

TransPerfect

Operations Assistant

New York, NY · On-site

The Operations Assistant will support workplace operations, employee experience, executive ... Experience: * 0-2 years of office, customer service, receptionist, administrative support, or ...

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How much do customer service operations assistant jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer service operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is a customer operations assistant?

A customer service operations assistant supports the daily functions of customer service teams by handling inquiries, processing orders, and managing customer accounts. They often use customer relationship management (CRM) software and require strong communication and organizational skills to ensure efficient service delivery.

What is the work of a customer service assistant?

A customer service assistant handles customer inquiries, provides information about products or services, and resolves issues to ensure customer satisfaction. They often communicate via phone, email, or chat and may use customer management software to track interactions. Strong communication skills and patience are essential for this role.

What does an operations assistant do?

A Customer Service Operations Assistant supports daily business functions by managing customer inquiries, processing orders, and maintaining records. They often use customer relationship management (CRM) software and require strong communication and organizational skills to ensure efficient service delivery.

How much does an operations assistant get paid?

The salary for a Customer Service Operations Assistant typically ranges from $30,000 to $45,000 annually, depending on experience, location, and the company's size. Entry-level positions may start lower, while experienced assistants or those in larger organizations can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.
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What are the most commonly searched types of Customer Service Operations jobs? The most popular types of Customer Service Operations jobs are:
What states have the most Customer Service Operations Assistant jobs? States with the most job openings for Customer Service Operations Assistant jobs include:
Customer Service Operations Assistant jobs near you

Service Operations Manager

Titan Mechanical and Plumbing

Manassas Park, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

Service Operations Manager - Commercial & Multifamily HVAC and Plumbing
Job Description
Titan Mechanical & Plumbing, Inc is currently looking for a Service Operations Manager to lead our growing Service Division. This position is responsible for leading the daily operations, growth, and profitability of the commercial and multifamily HVAC and plumbing service division. This role directs and oversees field technicians, dispatch, supervisors, and support staff to ensure exceptional customer service, operational efficiency, safety compliance, and strong financial performance.
Responsibilities
  • Hire, lead and develop technicians, dispatchers, supervisors, and support staff
  • Oversee daily service operations for commercial and multifamily clients
  • Ensure fast, high-quality response to service calls, maintenance, repairs, and emergencies
  • Coordinate with Sales Team on accuracy of proposals and maintenance agreements
  • Supports ongoing construction operations and internal customers
  • Build strong relationships with property managers, facility managers, and ownership groups
  • Develop and forecast labor requirements for service operations
  • Drive revenue growth, gross margin, productivity, and recurring preventative maintenance agreements
  • Develop and Improve processes, accountability, communication, and team performance
  • Maintain a strong safety culture and ensure compliance standards are met
  • Supervise and direct HVAC technicians to effectively perform equipment repair, start-up, and operation.
  • Supervise and direct Plumbing Service Technicians to effectively troubleshoot and solve complex customer issues.
  • Ensure tools, service vans, and uniforms are clean, well kept, and maintained.
  • Ensure vehicle & tool stock levels are optimal.
  • Solve technical problems beyond normal operations capabilities. Initiate, analyze, recommend, and communicate solutions to technicians and management.
  • Review reports.
  • Work in a safe manner daily and ensure that all safety measures are always taken.
  • Passion for teaching, learning, and sharing knowledge.
  • Moderate lifting.
  • Ability to self-schedule on occasion and work independently as required.
  • Drive company culture of quality, customer service and safety through-out work force

Qualifications
  • 10+ years of leadership experience in HVAC, plumbing, mechanical service, or related trades
  • Strong knowledge of commercial and multifamily service operations
  • Experience managing technicians and field service teams
  • Proven ability to lead people, solve problems, and drive performance
  • Experience with dispatch/service software
  • Experience with Service Titan platform a plus
  • Proficient with computers and able to learn company software.
  • Strong communication and customer relationship skills
  • Financial acumen with budgeting, labor management, and P&L accountability
  • Highly motivated to achieve goals and excellence.

Benefits
  • Competitive Salary
  • Health/Dental/Vision Insurance
  • Continuing Education assistance
  • 401(k) with 4% company match
  • Eligibility for a performance-based bonus tied to individual and company results

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