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Customer Service Operations Coordinator Jobs (NOW HIRING)

Lemberg

Service Operations Coordinator

Brookfield, WI

Service Operations Coordinator Join an Employee-Owned Company That's Built to Grow Lemberg Electric ... This is a great opportunity for someone who enjoys organization, customer interaction, scheduling ...

KONE Inc.

Service Operations Coordinator

Austin, TX

$58.60K - $76.90K/yr

Service Operations Coordinator Company Overview Founded in 1910, KONE is a global leader that ... Customer service mindset About KONE At KONE, we foster an innovative and collaborative culture ...

KONE

Service Operations Coordinator

Austin, TX · On-site

$58.60K - $76.90K/yr

Service Operations Coordinator Company Overview Founded in 1910, KONE is a global leader that ... Customer service mindset About KONE At KONE, we foster an innovative and collaborative culture ...

Kone AB

Service Operations Coordinator

Austin, TX

$58.60K - $76.90K/yr

Service Operations Coordinator Company Overview Founded in 1910 , KONE is a global leader that ... Customer service mindset About KONE At KONE, we foster an innovative and collaborative culture ...

Milton CAT

Service Operations Coordinator

Batavia, NY · On-site

$26.44 - $31.25/hr

Overview Milton CAT is seeking a reliable Service Operations Coordinator to support our earthmoving ... In this role, you'll help coordinate service schedules, communicate with technicians and customers ...

Milton CAT

Service Operations Coordinator

Batavia, NY

$26.44 - $31.25/hr

Milton CAT is seeking a reliable Service Operations Coordinator to support our earthmoving shop ... In this role, you'll help coordinate service schedules, communicate with technicians and customers ...

Milton CAT

Service Operations Coordinator

Batavia, NY · On-site

$26.44 - $31.25/hr

Overview Milton CAT is seeking a reliable Service Operations Coordinator to support our earthmoving ... In this role, you'll help coordinate service schedules, communicate with technicians and customers ...

Milton CAT

Service Operations Coordinator

Batavia, NY · On-site

$26.44 - $31.25/hr

Overview Milton CAT is seeking a reliable Service Operations Coordinator to support our earthmoving ... In this role, you'll help coordinate service schedules, communicate with technicians and customers ...

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How much do customer service operations coordinator jobs pay per hour?

As of May 31, 2026, the average hourly pay for customer service operations coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Operations Coordinator vs Customer Service Representative?

AspectCustomer Service Operations CoordinatorCustomer Service Representative
CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, coordinating between teams and departmentsCall centers, retail, or online support
Employer & Industry UsageUsed in companies with complex customer service processesCommon across retail, telecom, and service industries
Primary FocusOverseeing customer service operations, process improvementHandling customer inquiries and resolving issues

The Customer Service Operations Coordinator typically manages customer service processes and coordinates teams, requiring organizational skills and some experience. In contrast, the Customer Service Representative directly interacts with customers to resolve issues. Both roles are essential in customer support but differ in scope and responsibilities.

What cities are hiring for Customer Service Operations Coordinator jobs? Cities with the most Customer Service Operations Coordinator job openings:
What are the most commonly searched types of Customer Service Operations jobs? The most popular types of Customer Service Operations jobs are:
What states have the most Customer Service Operations Coordinator jobs? States with the most job openings for Customer Service Operations Coordinator jobs include:
Customer Service Operations Coordinator jobs near you
Infographic showing various Customer Service Operations Coordinator job openings in the United States as of May 2026, with employment types broken down into 91% Full Time, 2% Part Time, 2% Temporary, and 5% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.
Customer Service/Operations Coordinator

Customer Service/Operations Coordinator

Brilliant Financial Staffing - IL

Skokie, IL • On-site

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 10 days ago

Job description

Job Title: Customer Service/Operations Coordinator
Location: Skokie, IL (Hybrid – 4 Days Onsite / 1 Day Remote)
Pay Range: $65K-$70K (Based on Experience & Qualifications)
Benefits: Health, dental, and vision insurance. Additional benefits information available upon request.


Role Overview:
Brilliant Financial Staffing has been engaged in the search for a Customer Service/Operations Coordinator for our client located in Skokie, IL who is within the chemical manufacturing industry. The Customer Service/Operations Coordinator will be brought in on a direct hire basis. Our client is a growing start-up organization that is continuing to build out their operations, accounting, HR, and commercial teams due to ongoing growth and expansion efforts.


The Customer Service/Operations Coordinator will play a key role in supporting customer operations, order coordination, and cross-functional communication across sales, logistics, operations, and finance. This role offers the opportunity to join a growing organization at an exciting stage and work alongside an experienced leadership team in a collaborative environment.


This position will operate on a hybrid schedule, with employees expected onsite four days per week and remote one day per week. The ideal candidate will be comfortable in a fast-paced, evolving environment and available to interview and start as soon as possible.


Key Responsibilities:

  • Support customer onboarding, account setup, and documentation requests
  • Coordinate with customers to develop weekly, monthly, and semi-annual sales outlooks
  • Manage order entry, tracking, and customer communications throughout the order lifecycle
  • Maintain and update customer databases, key contacts, and account information
  • Assist with quotes, proposals, and contract administration processes
  • Ensure customer contract provisions and requirements are being met
  • Partner cross-functionally with logistics, operations, and finance teams to resolve order, shipping, or billing issues
  • Prepare sales presentations, meeting materials, and pipeline updates for leadership
  • Track customer requests, action items, and follow-up needs to ensure timely resolution
  • Provide administrative and operational support to executive leadership as needed
  • Maintain strong communication internally and externally to support customer satisfaction and operational efficiency


Qualifications:

  • Prior experience within the chemical manufacturing industry-REQUIRED
  • Ability to thrive in a start-up and fast-paced environment with strong attention to detail
  • Must be tech-savvy with strong systems knowledge and the ability to quickly learn new processes and software
  • Strong communication and organizational skills required
  • Experience supporting customer service, operations, logistics, or commercial teams preferred


If you or anyone you know is qualified and interested, please apply immediately.


Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

Company Description

Brilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.