ZipRecruiter

Log In

1

Customer Service Operations Coordinator Jobs (NOW HIRING)

southerncarlson

Operations Coordinator

Alexandria, LA · On-site

Operations Coordinator Location: Alexandria, LA Schedule: Monday - Friday | Daytime Schedule ... Support repair service invoicing, customer satisfaction, tool repair completion. * Oversee and ...

World Oil

Operations Coordinator

Compton, CA · On-site

This role is the point of contact for all customer issues and must exhibit professional customer service. The Operations Coordinator reports directly to the Terminal Manager/Regional Manager and ...

WMH

Service Coordinator / Dispatcher

Charlotte, NC · On-site

$18.50 - $23.50/hr

Service Coordinator / Dispatcher Department: Service Employment Type: Full Time Location: BR01 ... customers, technicians, and service operations team. If you've worked in service dispatching ...

Aaregional

Customer Service Operations Agent

Albany, NY

$16.80/hr

To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Operations Agent in our Ground Handling Department. The primary ...

New

World Oil

Operations Coordinator

Compton, CA · On-site

$22 - $24/hr

This role is the point of contact for all customer issues and must exhibit professional customer service. The Operations Coordinator reports directly to the Terminal Manager/Regional Manager and ...

TevisHR

Operations Coordinator

North Highlands, CA · On-site

Operations Coordinator - Fire Restoration Division Good Life Restoration Sacramento, CA Full-Time | ... Strong customer service and people skills * Team player eager to learn and grow * Ability to work ...

Pavago

Operations Coordinator

You'll work across multiple functions including operations, finance, HR, customer support ... service delivery and operational updates • Monitor vendor timelines, SLAs, and issue resolution ...

DHD Consulting

Operations Coordinator

Compton, CA · On-site

The Operations Coordinator supports daytoday logistics and order fulfillment activities while ... Customer Service & Communication * Serve as a point of contact for client logistics inquiries via ...

Cardinal Health

$15.75/hr

Customer Service Operations is responsible for providing outsourced services to customers relating ... Coordinates with a variety of internal stakeholders, including Planners and externally-facing ...

Kirkland & Ellis LLP.

Operations Coordinator

Miami, FL · On-site

As an Operations Coordinator , you'll play a central role in supporting the day-to-day operations ... Customer Service Excellence: Provide a high-touch service experience by supporting employees ...

next page

Showing results 1-20

All JobsCustomer Service Operations JobsCustomer Service Operations Coordinator Jobs

Customer Service Operations Coordinator information

See salary details

$12

$20

$28

How much do customer service operations coordinator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer service operations coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Operations Coordinator vs Customer Service Representative?

AspectCustomer Service Operations CoordinatorCustomer Service Representative
CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, coordinating between teams and departmentsCall centers, retail, or online support
Employer & Industry UsageUsed in companies with complex customer service processesCommon across retail, telecom, and service industries
Primary FocusOverseeing customer service operations, process improvementHandling customer inquiries and resolving issues

The Customer Service Operations Coordinator typically manages customer service processes and coordinates teams, requiring organizational skills and some experience. In contrast, the Customer Service Representative directly interacts with customers to resolve issues. Both roles are essential in customer support but differ in scope and responsibilities.

What cities are hiring for Customer Service Operations Coordinator jobs? Cities with the most Customer Service Operations Coordinator job openings:
What are the most commonly searched types of Customer Service Operations jobs? The most popular types of Customer Service Operations jobs are:
What states have the most Customer Service Operations Coordinator jobs? States with the most job openings for Customer Service Operations Coordinator jobs include:
Customer Service Operations Coordinator jobs near you
Infographic showing various Customer Service Operations Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.
Operations Coordinator

Operations Coordinator

southerncarlson

Alexandria, LA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

SouthernCarlson rating

5.7

Company rating: 5.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

325th of 367 rated retail wholesalers

Job description

Operations Coordinator

Location: Alexandria, LA
Schedule: Monday – Friday | Daytime Schedule
Compensation: Competitive Salary

About Us

SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. Since 1947, we’ve built our reputation on reliability, integrity, and a commitment to helping our customers get the job done right.

Our success is driven by more than just products — it’s powered by our people, our relationships, and our dedication to providing unmatched service every day.

Our Core Values

At SouthernCarlson, our values guide how we serve customers, support our teammates, and grow our business.

Provide Fanatical Service
We take ownership of every challenge and go above and beyond to exceed expectations.

Act With Urgency
We respond quickly and decisively — because our customers’ time matters.

Earn & Maintain Trust
Trust is earned through consistency, accountability, and doing what’s right.

Continuously Improve
We never stop learning, growing, and improving how we work.

Job Description

The Operations Coordinator provides administrative and operational support to ensure efficient branch and warehouse performance. This role manages order processing, inventory control, logistics scheduling, and documentation activities to maintain smooth daily operations and superior customer service. The Operations Coordinator partners with internal departments—including Sales, Purchasing, Repair Service and Operations—to ensure accuracy, compliance, and timely completion of all operational tasks that support SouthernCarlson’s commitment to service excellence and operational integrity.  

What You’ll Do
  • Coordinate and manage daily branch and warehouse operational activities, including order entry, invoicing, scheduling, and delivery coordination.
  • Ensure all sales orders, purchase orders, and transfers are processed accurately and in accordance with company procedures.
  • Support inventory management through monitoring stock levels, reconciling discrepancies, and assisting with cycle counts and product returns.
  • Support repair service invoicing, customer satisfaction, tool repair completion.
  • Oversee and provide administrative support for operational documentation, including vendor invoices, credit requests, and internal audits.
  • Ensure adherence to SouthernCarlson’s policies, procedures, trainings and safety standards at all times.
  • Perform other operational or administrative duties as assigned by the Branch Manager or Operations Manager.
What We’re Looking For

High school diploma or equivalent required; associate degree in Business, Operations, or a related field preferred.

Minimum 2–3 years of experience in operations, logistics, customer service, or administrative support. 

Experience within a distribution, construction supply, or industrial environment preferred.

Proficiency with ERP systems and Microsoft Office applications.

Why You’ll Love Working With Us

Consistent Hours – Monday–Friday schedule

Positive Culture – Team-oriented, supportive, and collaborative

Career Growth – Opportunities to grow within purchasing, supply chain, or leadership roles

Competitive Benefits, including:

  • Health, Dental, and Vision
  • 401(k) with Company Match
  • Paid Time Off and Holidays
Our Values – OUR PROMISE MEANS MORE™

Respect – We treat everyone with kindness and fairness
Integrity – We do what’s right, always
Teamwork – We win together
Family Feel – A nationwide company with a local, community-driven culture

Ready to grow your career with SouthernCarlson? Apply today!

All offers are contingent upon successful completion of a background check and drug screening.

SouthernCarlson is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

What SouthernCarlson employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply