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Customer Service Operations Associate Jobs in Oklahoma

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Temporary FC Operations Associate

Mustang, OK · On-site

$16.50/hr

Temporary FC Operations Associate Type: Temporary Pay Rate: $16.50 Shift: Monday to Friday 7:30 am ... meeting and exceeding the customers' expectations Participate in process improvement by ...

Carmax

Business Operations Associate

Tulsa, OK

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Carmax

Business Operations Associate

Tulsa, OK

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

CarMax, Inc.

Business Operations Associate

Tulsa, OK · On-site

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

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Customer Service Operations Associate information

What are the key skills and qualifications needed to thrive as a Customer Service Operations Associate, and why are they important?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by Customer Service Operations Associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a Customer Service Operations Associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What are the most commonly searched types of Customer Service Operations jobs in Oklahoma? The most popular types of Customer Service Operations jobs in Oklahoma are:
What are popular job titles related to Customer Service Operations Associate jobs in Oklahoma? For Customer Service Operations Associate jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Oklahoma look for? The top searched job categories for Customer Service Operations Associate jobs in Oklahoma are:
What cities in Oklahoma are hiring for Customer Service Operations Associate jobs? Cities in Oklahoma with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Oklahoma as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Operations Associate

Operations Associate

MetroShoe Warehouse

Oklahoma City, OK

$12 - $15/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Job Title: Full-Time/Part Time Operations Associate

Location: Distribution Center, 560 E Memorial Road, Oklahoma City

Starting Wage: $12-15/hr.

About Us: At MetroShoe Warehouse, we pride ourselves on delivering exceptional service and quality products to our customers. We are committed to creating a diverse and inclusive environment for our employees.

Position Overview: We are seeking dedicated and hardworking Operations Associates to join our team at our Distribution Center. This full-time role offers flexible scheduling, competitive pay, benefits and a generous employee discount.

Hours of Operation:

  • Monday-Friday: 8 AM - 8 PM
  • Saturday: 10 AM - 7 PM
  • Sunday: 11 AM - 6 PM

Full-Time Benefits:

  • Health Insurance
  • Dental and Vision Insurance
  • 401K Plan
  • Paid Time Off
  • Flexible Schedules
  • 40-50% Employee Discount for you and your immediate family

Key Responsibilities:

  • Unload, sort, and distribute daily incoming freight according to company processes.
  • Receive, inspect, and document all discrepancies with incoming freight and report them to Accounting.
  • Pick, pack, and process daily transfer orders to replenish store inventories.
  • Handle daily sales orders, including picking, packing, and shipping online and Amazon orders.
  • Process all incoming online customer returns.
  • Maintain workplace cleanliness and organization.

Qualifications:

  • Strong attention to detail and organizational skills.
  • Ability to work in a fast-paced environment.
  • Excellent communication skills.
  • Must pass pre-employment drug screening.

Equal Opportunity Employer: We are proud to be an equal opportunity employer and are committed to creating a diverse workforce. Job offers are contingent upon passing a drug test.

If you require assistance or accommodation due to a disability, please contact the nearest MetroShoe Warehouse location, which can be found at www.metroshoewarehouse.com.

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