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Customer Operations Assistant Jobs in Oklahoma (NOW HIRING)

Life Time

$13.25/hr

Position Summary As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meetLife ...

EMBARK

Operations Specialist

Oklahoma City, OK

$74K/yr

This position is under the direction of the Transit Operations Assistant Manager. The Operations ... Customer Service & Communication * Resolve customer complaints within 48 hours, achieving 95 ...

New

SafeSplash

Customer Care Associate

Tulsa, OK · On-site

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service ... Maintain accurate and timely student attendance records, ensuring smooth class operations. * Assist ...

SafeSplash

Customer Care Associate

Tulsa, OK · On-site

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service ... Maintain accurate and timely student attendance records, ensuring smooth class operations. * Assist ...

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Customer Operations Assistant information

What are the key skills and qualifications needed to thrive as a Customer Operations Assistant, and why are they important?

To thrive as a Customer Operations Assistant, you generally need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Microsoft Office Suite is typically required. Attention to detail, patience, and a customer-centric attitude help individuals excel in supporting clients and collaborating with internal teams. These abilities are crucial for ensuring efficient operations, high customer satisfaction, and seamless service delivery.

What is the difference between Customer Operations Assistant vs Customer Service Representative?

AspectCustomer Operations AssistantCustomer Service Representative
Primary FocusSupports operational processes, order management, and backend functionsHandles direct customer inquiries, complaints, and service issues
Work EnvironmentOffice setting, often behind the scenesFrontline, interacting directly with customers
Required SkillsAdministrative skills, familiarity with CRM and order systemsCommunication skills, problem-solving, customer interaction

While both roles involve customer interaction, the Customer Operations Assistant primarily focuses on supporting operational tasks and backend processes, whereas the Customer Service Representative directly engages with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but serve different functions within the customer experience.

How does a Customer Operations Assistant typically collaborate with other departments to resolve customer issues?

Customer Operations Assistants often act as a bridge between customers and internal teams such as sales, technical support, and logistics. When addressing customer inquiries or concerns, they may need to coordinate with these departments to gather information, expedite solutions, or communicate updates. Effective communication and organization skills are essential, as the role requires tracking issue progress and ensuring follow-up. This collaboration not only helps resolve customer issues efficiently but also provides valuable feedback to improve overall service processes.

What are Customer Operations Assistants?

Customer Operations Assistants are professionals who support the daily operations of a company’s customer service or operations department. They handle administrative tasks such as processing orders, responding to customer inquiries, maintaining records, and coordinating between different teams to ensure smooth service delivery. Their role is essential in ensuring customer satisfaction and efficient workflow within the organization. Customer Operations Assistants often use communication, problem-solving, and organizational skills to address customer needs and assist in resolving any operational issues.
What are the most commonly searched types of Customer Operations jobs in Oklahoma? The most popular types of Customer Operations jobs in Oklahoma are:
What cities in Oklahoma are hiring for Customer Operations Assistant jobs? Cities in Oklahoma with the most Customer Operations Assistant job openings:
Customer Operations Assistant jobs near you
Infographic showing various Customer Operations Assistant job openings in Oklahoma as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Branch Operations Assistant

mytfcuhr

Oklahoma City, OK

$20/hr

Other

Re-posted 21 days ago

Job description

Tinker Federal Credit Union’s Oklahoma City Northeast 23rd Street branch has an immediate opening for a Branch Operations Assistant! This is an exciting opportunity to join one of the nation's leading credit unions! We offer competitive pay, a robust benefits package, a “smart casual dress code” and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!

As a Branch Operations Assistant, you will be responsible for the following:

  • Consistently providing an atmosphere of high-quality member service
  • Supporting credit union sales efforts and performing basic transactions for members with regard to products and services
  • Consulting with members and providing solutions to match their needs
  • Projecting a positive image as representative for the credit union in receiving visitors and guests
  • Completing various tasks within the branch including but not limited to; answering phones, processing mail, and working as a safe deposit representative
  • Ensuring all information and transactions regarding credit union members are kept confidential and ensuring established security procedures are followed

Salary Range:

This is a non-exempt position. The starting hourly rate is $20.00 per hour; however, actual placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.

Schedule:  

Approximately Monday-Friday 8:30 AM - 5:30 PM, rotating Saturdays 8:30 AM - 12:30 PM

Education/Experience:

You must have a high school diploma or equivalent and one-year applicable work experience in a related position is preferred. Financial institution experience preferred.

Certificates, Licenses, Registrations: 

  • Incumbent Bonding REQUIRED by TFCU’s chosen authority
  • TFCU University certification required and completed

Keys to success:

In order to be successful as a Branch Operations Assistant, you must possess these qualifications:

  • A passion for helping customers and working with a cohesive team to accomplish excellent customer service. 
  • Flexibility to learn and perform different functions of the role including cross-training into other areas as well.
  • Ability to work on multiple tasks and stay organized. 
  • Knowledge of policies and procedures.
  • Knowledge of TFCU products and services.
  • Knowledge of privacy procedures, confidentiality guidelines and cash handling standards.
  • Ability to use and maintain basic, fundamental office equipment.
  • Basic computer skills and preferably experience with Microsoft Office.

Apply