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Customer Operations Assistant Jobs in Oklahoma (NOW HIRING)

Armstrong Bank

CSR, Digital Operations

Norman, OK · On-site

While projecting a professional image, assist Customer, Bankers, and internal departments with the ... Operations. Support Customers and Bankers in the digital growth of the Bank. Respond to inquiries ...

ARMSTRONG BANK

CSR, Digital Operations

Norman, OK

While projecting a professional image, assist Customer, Bankers, and internal departments with the ... Digital Operations. Support Customers and Bankers in the digital growth of the Bank. Respond to ...

American Electric Power

Customer Ops Lead

Tulsa, OK · On-site

$25.99 - $32.49/hr

... operational and performance issues. * May assist with interviewing, hiring decisions, and staff ... Protect confidential customer information * Must be available to work overtime, call-out overtime ...

New

Aep

Customer Ops Lead

Tulsa, OK

$25.99 - $32.49/hr

... operational and performance issues. * May assist with interviewing, hiring decisions, and staff ... Protect confidential customer information * Must be available to work overtime, call-out overtime ...

New

Life Time

$13.25/hr

Position Summary As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meetLife ...

Life Time

$13.25/hr

Position Summary As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meetLife ...

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Customer Operations Assistant information

What is a customer operations assistant?

Customer Operations Assistants are professionals who support the daily operations of a company’s customer service or operations department. They handle administrative tasks such as processing orders, responding to customer inquiries, maintaining records, and coordinating between different teams to ensure smooth service delivery. Their role is essential in ensuring customer satisfaction and efficient workflow within the organization. Customer Operations Assistants often use communication, problem-solving, and organizational skills to address customer needs and assist in resolving any operational issues.

What are the key skills and qualifications needed to thrive as a customer operations assistant?

To thrive as a Customer Operations Assistant, you generally need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Microsoft Office Suite is typically required. Attention to detail, patience, and a customer-centric attitude help individuals excel in supporting clients and collaborating with internal teams. These abilities are crucial for ensuring efficient operations, high customer satisfaction, and seamless service delivery.

How does a customer operations assistant typically collaborate with other departments to resolve customer issues?

Customer Operations Assistants often act as a bridge between customers and internal teams such as sales, technical support, and logistics. When addressing customer inquiries or concerns, they may need to coordinate with these departments to gather information, expedite solutions, or communicate updates. Effective communication and organization skills are essential, as the role requires tracking issue progress and ensuring follow-up. This collaboration not only helps resolve customer issues efficiently but also provides valuable feedback to improve overall service processes.

What is the difference between Customer Operations Assistant vs Customer Service Representative?

AspectCustomer Operations AssistantCustomer Service Representative
Primary FocusSupports operational processes, order management, and backend functionsHandles direct customer inquiries, complaints, and service issues
Work EnvironmentOffice setting, often behind the scenesFrontline, interacting directly with customers
Required SkillsAdministrative skills, familiarity with CRM and order systemsCommunication skills, problem-solving, customer interaction

While both roles involve customer interaction, the Customer Operations Assistant primarily focuses on supporting operational tasks and backend processes, whereas the Customer Service Representative directly engages with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but serve different functions within the customer experience.

How much does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced assistants or those in high-demand areas can earn more. Compensation often includes benefits such as health insurance and paid time off.

Is being a customer operations assistant a stressful job?

Customer operations assistants often handle customer inquiries, resolve issues, and manage communication channels, which can be demanding during high-volume periods. The job's stress level depends on factors such as workload, company support, and individual skills in communication and problem-solving.

What does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Operations jobs in Oklahoma?

The most popular types of Customer Operations jobs in Oklahoma are:

What cities in Oklahoma are hiring for Customer Operations Assistant jobs?

Cities in Oklahoma with the most Customer Operations Assistant job openings:

Customer Operations Assistant jobs near you
Infographic showing various Customer Operations Assistant job openings in Oklahoma as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Client Service & Agency Operations Assistant

Farmers Insurance - Jonathan Quinonez

Norman, OK • On-site

$1.2K/mo

Part-time

Posted 5 days ago

Job description

Location: Norman, Oklahoma In Office


Schedule: MondayFriday, 1:00 PM6:00 PM

Hours: 25 hours/week

Compensation: $1,250/month


Job Description


Quinez Agencies is looking for a bilingual English/Spanish Client Service & Agency Operations Assistant to join our growing insurance agency in Norman, Oklahoma.


This is an in-office position focused on client service, administrative support, follow-up, and keeping the agency running smoothly during the afternoon and early evening.


The ideal candidate is friendly, organized, dependable, proactive, and comfortable communicating with both English- and Spanish-speaking clients.


You will be an important point of contact for our clients when our agents are busy assisting customers, quoting insurance, or away from the office.


This is intended to be a long-term opportunity for the right person as the agency continues to grow.


Benefits

Monthly Base Salary + Bonus Opportunities

Career Growth Opportunities

Mon-Fri Schedule


Responsibilities
  • Answer incoming phone calls and assist clients
  • Greet clients who visit the office
  • Communicate with clients in both English and Spanish
  • Schedule appointments and callbacks
  • Follow up with clients for documents and information
  • Assist with onboarding new clients
  • Track outstanding tasks and follow-ups
  • Update CRM and client records
  • Organize documents and administrative files
  • Follow up on pending quotes and applications
  • Help clients with basic service requests
  • Identify opportunities for additional insurance needs and communicate them to the licensed agent
  • Request referrals and assist with client follow-up
  • Keep daily tasks organized and ensure nothing falls through the cracks
  • Provide general administrative and operational support
  • Escalate questions requiring a licensed insurance professional

Requirements

We're looking for someone who:


  • Is fluent in English and Spanish
  • Has excellent verbal and written communication skills
  • Enjoys helping people
  • Is professional and friendly
  • Is highly organized and detail-oriented
  • Can multitask in a fast-paced office
  • Takes initiative and doesn't wait to be told about every task
  • Is dependable and punctual
  • Can work independently
  • Is comfortable using computers and learning new systems
  • Has strong follow-through
  • Is comfortable speaking with customers by phone and in person