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Customer Operations Associate Jobs in Oklahoma (NOW HIRING)

Temporary FC Operations Associate Type: Temporary Pay Rate: $16.50 Shift: Monday to Friday 7:30 am ... Restock packaging materials * Assist team members in meeting and exceeding the customers ...

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

Business Operations Associate

Tulsa, OK · On-site

$15 - $27.70/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Business Operations Associate

Tulsa, OK · On-site

$15 - $27.70/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Business Operations Associate

Tulsa, OK · On-site

$15 - $27.70/hr

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

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Customer Operations Associate information

See Oklahoma salary details

$8

$23

$46

How much do customer operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer operations associate in Oklahoma is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $25.29 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What are the most commonly searched types of Customer Operations jobs in Oklahoma? The most popular types of Customer Operations jobs in Oklahoma are:
What are popular job titles related to Customer Operations Associate jobs in Oklahoma? For Customer Operations Associate jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Oklahoma look for? The top searched job categories for Customer Operations Associate jobs in Oklahoma are:
What cities in Oklahoma are hiring for Customer Operations Associate jobs? Cities in Oklahoma with the most Customer Operations Associate job openings:
Infographic showing various Customer Operations Associate job openings in Oklahoma as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,375 per year, or $23.7 per hour.

$12 - $15/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description


Job Title: Full-Time/Part Time Operations Associate

Location: Distribution Center, 560 E Memorial Road, Oklahoma City

Starting Wage: $12-15/hr. 

About Us: At MetroShoe Warehouse, we pride ourselves on delivering exceptional service and quality products to our customers. We are committed to creating a diverse and inclusive environment for our employees.

Position Overview: We are seeking dedicated and hardworking Operations Associates to join our team at our Distribution Center. This full-time role offers flexible scheduling, competitive pay, benefits and a generous employee discount.

Hours of Operation:

  • Monday-Friday: 8 AM - 8 PM
  • Saturday: 10 AM - 7 PM
  • Sunday: 11 AM - 6 PM

Full-Time Benefits:

  • Health Insurance
  • Dental and Vision Insurance
  • 401K Plan
  • Paid Time Off
  • Flexible Schedules
  • 40-50% Employee Discount for you and your immediate family

Key Responsibilities:

  • Unload, sort, and distribute daily incoming freight according to company processes.
  • Receive, inspect, and document all discrepancies with incoming freight and report them to Accounting.
  • Pick, pack, and process daily transfer orders to replenish store inventories.
  • Handle daily sales orders, including picking, packing, and shipping online and Amazon orders.
  • Process all incoming online customer returns.
  • Maintain workplace cleanliness and organization.

Qualifications:

  • Strong attention to detail and organizational skills.
  • Ability to work in a fast-paced environment.
  • Excellent communication skills.
  • Must pass pre-employment drug screening.

Equal Opportunity Employer: We are proud to be an equal opportunity employer and are committed to creating a diverse workforce. Job offers are contingent upon passing a drug test.

If you require assistance or accommodation due to a disability, please contact the nearest MetroShoe Warehouse location, which can be found at www.metroshoewarehouse.com.