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Customer Operations Assistant Jobs in Oklahoma (NOW HIRING)

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service ... Maintain accurate and timely student attendance records, ensuring smooth class operations. * Assist ...

Customer Care Associate

Jenks, OK · On-site

$12.50 - $17/hr

Customer Care Associate Are you passionate about creating memorable experiences for families while ... Maintain accurate and timely student attendance records, ensuring smooth class operations. * Assist ...

Customer Care Associate

Tulsa, OK · On-site

$12.50 - $17.25/hr

Customer Care Associate Are you passionate about creating memorable experiences for families while ... Maintain accurate and timely student attendance records, ensuring smooth class operations. * Assist ...

Customer Care Associate

Tulsa, OK · On-site

$12.50 - $17.25/hr

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service ... Maintain accurate and timely student attendance records, ensuring smooth class operations. * Assist ...

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service ... Maintain accurate and timely student attendance records, ensuring smooth class operations. * Assist ...

Be Seen First

This position will support daily office operations, assist with recruiting and onboarding temporary employees, communicate with clients and candidates, and provide excellent customer service. The ...

Assistant Manager Operations

Edmond, OK · On-site

$20 - $25.75/hr

... operations and the achievement of company goals and directives. Essential Duties and ... Proactively assist customers in solving problems. * Greet customers entering and throughout the ...

Assistant Bakery Manager

Ardmore, OK · On-site

$15.25 - $20.75/hr

Maintain department organization, cleanliness, and operational readiness. Customer Service * Deliver exceptional customer service and create a positive shopping experience. * Assist customers with ...

Assistant Bakery Manager

Ardmore, OK

$15.25 - $20.75/hr

Maintain department organization, cleanliness, and operational readiness. Customer Service * Deliver exceptional customer service and create a positive shopping experience. * Assist customers with ...

Assistant Bakery Manager

Ardmore, OK

$15.25 - $20.75/hr

Maintain department organization, cleanliness, and operational readiness. Customer Service * Deliver exceptional customer service and create a positive shopping experience. * Assist customers with ...

Customer Service Assistant

Oklahoma City, OK · On-site

$16 - $22/hr

Support daily service operations Qualifications: Qualifications * Strong interpersonal skills * Positive and professional demeanor * Detail-oriented and organized * Entry-level candidates welcome ...

Monitors Customer Service Scores and implements action plans to resolve reported issues. * Daily ... operations or another customer service-oriented environment * Strong people management and ...

Showing results 21-40

Customer Operations Assistant information

What is a customer operations assistant?

Customer Operations Assistants are professionals who support the daily operations of a company’s customer service or operations department. They handle administrative tasks such as processing orders, responding to customer inquiries, maintaining records, and coordinating between different teams to ensure smooth service delivery. Their role is essential in ensuring customer satisfaction and efficient workflow within the organization. Customer Operations Assistants often use communication, problem-solving, and organizational skills to address customer needs and assist in resolving any operational issues.

What are the key skills and qualifications needed to thrive as a customer operations assistant?

To thrive as a Customer Operations Assistant, you generally need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Microsoft Office Suite is typically required. Attention to detail, patience, and a customer-centric attitude help individuals excel in supporting clients and collaborating with internal teams. These abilities are crucial for ensuring efficient operations, high customer satisfaction, and seamless service delivery.

How does a customer operations assistant typically collaborate with other departments to resolve customer issues?

Customer Operations Assistants often act as a bridge between customers and internal teams such as sales, technical support, and logistics. When addressing customer inquiries or concerns, they may need to coordinate with these departments to gather information, expedite solutions, or communicate updates. Effective communication and organization skills are essential, as the role requires tracking issue progress and ensuring follow-up. This collaboration not only helps resolve customer issues efficiently but also provides valuable feedback to improve overall service processes.

What is the difference between Customer Operations Assistant vs Customer Service Representative?

AspectCustomer Operations AssistantCustomer Service Representative
Primary FocusSupports operational processes, order management, and backend functionsHandles direct customer inquiries, complaints, and service issues
Work EnvironmentOffice setting, often behind the scenesFrontline, interacting directly with customers
Required SkillsAdministrative skills, familiarity with CRM and order systemsCommunication skills, problem-solving, customer interaction

While both roles involve customer interaction, the Customer Operations Assistant primarily focuses on supporting operational tasks and backend processes, whereas the Customer Service Representative directly engages with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but serve different functions within the customer experience.

How much does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced assistants or those in high-demand areas can earn more. Compensation often includes benefits such as health insurance and paid time off.

Is being a customer operations assistant a stressful job?

Customer operations assistants often handle customer inquiries, resolve issues, and manage communication channels, which can be demanding during high-volume periods. The job's stress level depends on factors such as workload, company support, and individual skills in communication and problem-solving.

What does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Operations jobs in Oklahoma?

The most popular types of Customer Operations jobs in Oklahoma are:

What cities in Oklahoma are hiring for Customer Operations Assistant jobs?

Cities in Oklahoma with the most Customer Operations Assistant job openings:

Infographic showing various Customer Operations Assistant job openings in Oklahoma as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Operations Coordinator, PGS

SOUTHERN NAZARENE UNIVERSITY

Bethany, OK • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 27 days ago


Job description

Full Time Staff / Hourly, Non-exempt

WORK SCHEDULE

Monday through Friday 8:00 am to 5:00 pm

JOB SUMMARY

As the first point of contact for the Professional and Graduate Studies (PGS) division, the Front Desk and Operations Assistant deliver exceptional customer service by managing the reception desk, directing switchboard inquiries, and generating student IDs. This versatile role serves as a key liaison for institutional programs, including Camino Bilingual at SNU, Slingshot textbooks, and Army+Sophia services while providing vital administrative support to PGS leadership and the Operations Specialist through event assistance, invoicing, and application processing. The ideal candidate thrives under pressure, works independently to meet tight deadlines, and maintains highly professional, positive relationships with students, visitors, and staff.

RESPONSIBILITIES

Essential Functions:

  • Operate the front desk of PGS to receive visitors
  • Manage the phone for PGS's switchboard
  • Serve as the first point of contact and support for inquiries related to the Camino Bilingual at SNU
  • Function as the lead Slingshot liaison, assisting students with textbook troubleshooting
  • Generate Student ID cards for incoming students
  • Assist with in-person events held for PGS
  • Serve as the first point of contact for Army+Sophia service
  • Assist the VPAA and AVP of PGS in managing invoicing and payment requests
  • Assist the Operations Specialist with documentation of supplemental items, leads, applications, file review, and processing
  • Work under pressure and meet deadlines with a high degree of professionalism
  • Maintain positive interpersonal relationships
  • Work independently
  • Operate office equipment
  • Provide excellent customer service
  • Complete additional duties as assigned

Required Qualifications:

  • Southern Nazarene University is an expression of the Church of the Nazarene. According to SNU policy, all faculty and staff must profess faith in Jesus Christ, possess a strong personal Christian commitment, and be committed to the SNU mission to make Christlike disciples through higher education in a Christ-centered community.
  • As an institution of the Church of the Nazarene, applicants must understand and embrace the biblical principle that all people are created in the image of God and should be treated with dignity and respect, including a belief in equal opportunity to work, contribute, and flourish without discrimination.
  • High school graduate
  • Minimum of two years of related work experience and/or relevant training
  • Possess strong verbal and written communication skills
  • Ability to prioritize multiple demands in a fast-paced work environment
  • Typing, spelling, and data entry competency
  • Experience with various computer software applications
  • Fluency in written and verbal communication in Spanish

Preferred Qualifications:

  • Some college coursework
  • Experience in higher education

Supervision Received:

Receives supervision and work assignments from the designated supervisor, although other staff members in the unit may provide work direction.

Supervision Exercised:

None.

Apply Online for this position at Southern Nazarene Careers

Benefits

Generous benefit structure including family health insurance plan (shared cost), long term disability, dental insurance, group life insurance, retirement matching, tuition remission, vacation, sick leave, personal days, and holidays.