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Customer Operations Assistant Jobs (NOW HIRING)

DXP Enterprises, Inc.

Operations Assistant

Houston, TX · On-site

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... Responsibilities of the Operations Assistant include, but are not limited to: * Expediting and ...

Hertz

Customer Operations Manager

Milwaukee, WI · On-site

$50K/yr

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum ...

Arhaus

Operations Assistant

Asheville, NC · On-site

The Operations Assistant provides support to the Interior Designers (ID's) and shares ownership of ... Assists customers in the studio when Interior Designers are not available * Drive a guest focused ...

The Kitchen Coop

Operations Assistant

Broomfield, CO · On-site

The Operations assistant is an entry level position that help our Operations management stay on top ... Interact with Customers on Finished Goods shipments. * Coordinate outbound logistics of finished ...

Liquid Brand

Customer Operations Specialist

Chicago, IL · On-site

$23.26 - $26.39/hr

... completion and customer satisfaction. * Assist with payroll administration, onboarding ... Identify operational issues and recommend process improvements that enhance customer service ...

Arhaus

Operations Assistant

Huntersville, NC · On-site

The Operations Assistant provides support to the Interior Designers (ID's) and shares ownership of ... Assists customers in the studio when Interior Designers are not available * Drive a guest focused ...

Addison Group

Operations Assistant

Nashville, TN · On-site

$22 - $25/hr

Operations Assistant Location (city, state): Nashville, TN Industry: Legal Services Pay: $22.00 ... Strong customer service mindset with a proactive and solutions-oriented approach * Excellent ...

The Kitchen Coop

Operations Assistant

Broomfield, CO · On-site

The Operations assistant is an entry level position that help our Operations management stay on top ... Interact with Customers on Finished Goods shipments. * Coordinate outbound logistics of finished ...

Northwest Community Bank

OPERATIONS ASST

Winsted, CT · On-site

Operations Assistant Operations | Banking Reports to: VP, Operations Officer This position does not ... Provide exceptional service to internal and external customers by responding to inquiries ...

American Line Builders

Be Seen First

Customer Operations Specialist

Cincinnati, OH · On-site

$45K/yr

Customer Operations Specialist Full-time/Non-Exempt Cincinnati, OH American Line Builders Chapter ... Assist with the planning, coordination, and execution of events, seminars, webinars and other ...

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Customer Operations Assistant information

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How much do customer operations assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is a customer operations assistant?

Customer Operations Assistants are professionals who support the daily operations of a company’s customer service or operations department. They handle administrative tasks such as processing orders, responding to customer inquiries, maintaining records, and coordinating between different teams to ensure smooth service delivery. Their role is essential in ensuring customer satisfaction and efficient workflow within the organization. Customer Operations Assistants often use communication, problem-solving, and organizational skills to address customer needs and assist in resolving any operational issues.

What are the key skills and qualifications needed to thrive as a customer operations assistant?

To thrive as a Customer Operations Assistant, you generally need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Microsoft Office Suite is typically required. Attention to detail, patience, and a customer-centric attitude help individuals excel in supporting clients and collaborating with internal teams. These abilities are crucial for ensuring efficient operations, high customer satisfaction, and seamless service delivery.

How does a customer operations assistant typically collaborate with other departments to resolve customer issues?

Customer Operations Assistants often act as a bridge between customers and internal teams such as sales, technical support, and logistics. When addressing customer inquiries or concerns, they may need to coordinate with these departments to gather information, expedite solutions, or communicate updates. Effective communication and organization skills are essential, as the role requires tracking issue progress and ensuring follow-up. This collaboration not only helps resolve customer issues efficiently but also provides valuable feedback to improve overall service processes.

What is the difference between Customer Operations Assistant vs Customer Service Representative?

AspectCustomer Operations AssistantCustomer Service Representative
Primary FocusSupports operational processes, order management, and backend functionsHandles direct customer inquiries, complaints, and service issues
Work EnvironmentOffice setting, often behind the scenesFrontline, interacting directly with customers
Required SkillsAdministrative skills, familiarity with CRM and order systemsCommunication skills, problem-solving, customer interaction

While both roles involve customer interaction, the Customer Operations Assistant primarily focuses on supporting operational tasks and backend processes, whereas the Customer Service Representative directly engages with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but serve different functions within the customer experience.

How much does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced assistants or those in high-demand areas can earn more. Compensation often includes benefits such as health insurance and paid time off.

Is being a customer operations assistant a stressful job?

Customer operations assistants often handle customer inquiries, resolve issues, and manage communication channels, which can be demanding during high-volume periods. The job's stress level depends on factors such as workload, company support, and individual skills in communication and problem-solving.

What does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What cities are hiring for Customer Operations Assistant jobs?

Cities with the most Customer Operations Assistant job openings:

What are the most commonly searched types of Customer Operations jobs?

The most popular types of Customer Operations jobs are:

What states have the most Customer Operations Assistant jobs?

States with the most job openings for Customer Operations Assistant jobs include:

Customer Operations Assistant jobs near you
Infographic showing various Customer Operations Assistant job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Operations Assistant

DXP Enterprises, Inc.

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 17 days ago

DXP Enterprises rating

6.9

Company rating: 6.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

176th of 281 rated repair and maintenance companies

Job description

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/
Summary:
Under the direction of the the Team Lead, the Operations Assistant will expedite direct shipments, assist with vendor pricing, and providing switchboard relief. Organize meetings and lunches, and assist with additional projects as needed.
Responsibilities of the Operations Assistant include, but are not limited to:
  • Expediting and calling on direct shipments
  • Calling vendors to assist in pricing large files
  • Switchboard relief
  • Set up for meetings/lunch & learns
  • Occasional additional projects and duties as needed
  • Expediting assigned customer open orders will be the main focus of the daily tasks

Qualifications of the Operation Assistant include, but are not limited to:
  • 2+ years of experience in similar position
  • P21 Commerce Center experience
  • Proficiency with Microsoft Office products - Especially Excel as it is used the most
  • Excellent communication skills
  • Should be aggressive and able to work independently
  • Data entry skills, organization, multi-tasking and customer focus is required
  • Good organizational skills, and ability to multi-task

Additional Information:
  • Physical Demand: N/A
  • Working Conditions: Office
  • Training/Certifications:
  • Shift Time/Overtime: Hours Monday through Friday 8-5
  • Travel: N/A
  • Education: High School Diploma
  • Location: USA:TX:Houston

DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan.
Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.
#ZRCT #LI-CT1

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