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Customer Operations Assistant Jobs (NOW HIRING)

In the Customer Operations organization, the Customer Operations Specialist role is integral in ... Fluency in the Spanish language What You'll Do-Your Responsibilities: * Assist Customers: Timely ...

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Customer Operations Specialist Full-time/Non-Exempt Cincinnati, OH American Line Builders Chapter ... Assist with the planning, coordination, and execution of events, seminars, webinars and other ...

Process customer orders accurately and efficiently * Generate customer invoices and assist with ... Previous experience in operations, accounting, administration, bookkeeping, or customer service

Operations Assistant Location: Anchorage, Alaska Reports to: Chief Fiduciary Operations Manager ... customer service. At the heart of our business lies our belief that our team is our most valuable ...

Operations Assistant Location: Anchorage, Alaska Reports to: Chief Fiduciary Operations Manager ... customer service. At the heart of our business lies our belief that our team is our most valuable ...

In the Customer Operations organization, the Customer Operations Specialist role is integral in ... Fluency in the Spanish language What You'll Do--Your Responsibilities: * Assist Customers: Timely ...

In the Customer Operations organization, the Customer Operations Specialist role is integral in ... Fluency in the Spanish language What You'll Do-Your Responsibilities: * Assist Customers: Timely ...

Responsive recruiter Operations Assistant Territories: Knoxville, TN Reports to: Director of ... Prompt, reliable, and professional communication-responds immediately to customers (parents ...

The Operations assistant is an entry level position that help our Operations management stay on top ... Interact with Customers on Finished Goods shipments. * Coordinate outbound logistics of finished ...

Operations Assistant

Nashville, TN · On-site

$22 - $25/hr

Operations Assistant Location (city, state): Nashville, TN Industry: Legal Services Pay: $22.00 ... Strong customer service mindset with a proactive and solutions-oriented approach * Excellent ...

The Operations Assistant must drive throughout NYC as a part of their daily duties ... Excellent internal and external customer service skills * Ability to prioritize and multi-task.

Support showroom presentation and customer visits. * Assist with general office administration and ... Previous customer service, operations, logistics, or order management experience preferred.

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Customer Operations Assistant information

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$11

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How much do customer operations assistant jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for customer operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Operations Assistant, and why are they important?

To thrive as a Customer Operations Assistant, you generally need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Microsoft Office Suite is typically required. Attention to detail, patience, and a customer-centric attitude help individuals excel in supporting clients and collaborating with internal teams. These abilities are crucial for ensuring efficient operations, high customer satisfaction, and seamless service delivery.

What is the difference between Customer Operations Assistant vs Customer Service Representative?

AspectCustomer Operations AssistantCustomer Service Representative
Primary FocusSupports operational processes, order management, and backend functionsHandles direct customer inquiries, complaints, and service issues
Work EnvironmentOffice setting, often behind the scenesFrontline, interacting directly with customers
Required SkillsAdministrative skills, familiarity with CRM and order systemsCommunication skills, problem-solving, customer interaction

While both roles involve customer interaction, the Customer Operations Assistant primarily focuses on supporting operational tasks and backend processes, whereas the Customer Service Representative directly engages with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but serve different functions within the customer experience.

How does a Customer Operations Assistant typically collaborate with other departments to resolve customer issues?

Customer Operations Assistants often act as a bridge between customers and internal teams such as sales, technical support, and logistics. When addressing customer inquiries or concerns, they may need to coordinate with these departments to gather information, expedite solutions, or communicate updates. Effective communication and organization skills are essential, as the role requires tracking issue progress and ensuring follow-up. This collaboration not only helps resolve customer issues efficiently but also provides valuable feedback to improve overall service processes.

What are Customer Operations Assistants?

Customer Operations Assistants are professionals who support the daily operations of a company’s customer service or operations department. They handle administrative tasks such as processing orders, responding to customer inquiries, maintaining records, and coordinating between different teams to ensure smooth service delivery. Their role is essential in ensuring customer satisfaction and efficient workflow within the organization. Customer Operations Assistants often use communication, problem-solving, and organizational skills to address customer needs and assist in resolving any operational issues.
What cities are hiring for Customer Operations Assistant jobs? Cities with the most Customer Operations Assistant job openings:
What are the most commonly searched types of Customer Operations jobs? The most popular types of Customer Operations jobs are:
What states have the most Customer Operations Assistant jobs? States with the most job openings for Customer Operations Assistant jobs include:
Infographic showing various Customer Operations Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
Operations Assistant

Full-time

Posted 17 hours ago


Job description

At Capital Investment Advisors (CIA), we strive to help the families we serve reach their goals by focusing on our specialty: Income Investing. We are a fee-only financial advisory and portfolio management firm headquartered in Atlanta with offices throughout the U.S. Our advisors in Georgia, Florida, Colorado, Texas, and Arizona provide clients with a full range of financial advice. Since 1996, CIA has been providing financial strategy and management tailored to the client's individual circumstances and objectives.
Our tight-knit team has a mix of financial advisors, investment professionals, customer service managers and associates, operations specialists, and business operations personnel working together to help create the best possible experience for our clients. Our Leadership Team is dedicated to employee growth both professionally and personally, and to making every CIA experience memorable.
Operations Assistant
We are looking for an Operations Assistant to join our growing team in Atlanta, Georgia. The ideal candidate is a go-getter who is task-oriented, loves learning new things, and is a self-motivated team player.
The Operations Assistant is responsible for an array of operational duties that support the broader Client Service Team. A successful Operations Assistant may not have Financial Services experience but is passionate about learning the industry and building a long-term career with a values-driven organization.
This role is based in our Atlanta office and is eligible for a hybrid work schedule after completion of a successful introductory period.
Core Functions:
  • Answer and route incoming client calls to the appropriate Client Service Associate/Manager or Investment Advisor
  • Monitor inbound client account requests
  • Support quarterly reporting
  • Participate in Operations Team projects, when needed

Qualifications & Skills:
  • Bachelor's degree, preferred
  • 1-2 years of corporate work experience in customer service, operations, or administration or relevant university coursework and/or internship experience
  • Client-first attitude
  • Handles confidential and highly sensitive information with ultimate discretion
  • Proven ability to work collaboratively with others
  • Self-starter with the ability to execute tasks with little oversight
  • Excellent ability to manage competing priorities
  • Excellent communication and time management skills
  • Proficiency in Word, Excel, PowerPoint, and Outlook
  • Committed to a culture of compliance
  • Exhibits the Capital Investment Advisors' five Core Values in everything they do

Capital Investment Advisors would like to thank all applicants, however, only those who qualify for an interview will be contacted. Capital Investment Advisors is committed to a policy of equal employment opportunity and will not discriminate against any applicant or employee based on race, color, religion, national origin, sex, age, disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local law.