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Customer Operations Manager Jobs in Griffith, IN

Manage technician scheduling and resource allocation across multiple projects. * Work closely with ... Identify operational risks before they impact customers. * Report directly to the CEO on ...

Operations Manager

Hammond, IN · On-site

$90K - $130K/yr

The Operations Manager is responsible for managing all operations and day-to-day traffic activities ... customer service. A. M. Castle & Co. has over 135 years of experience as a leader in the metals ...

Operations Manager

Chicago, IL · On-site

$88K - $104K/yr

Effectively manage customer relations through both direct contact and outreach programs. * Identify ... Daily, weekly and monthly review of key operational metrics. * Implement, promote and adhere to ...

... customers' production of nylon precursors, production of lead acid batteries for all types of ... Tuition Reimbursement Position Overview The Operations Manager is responsible for planning ...

New

Cultivate a culture among all employees that fosters the aspiration to deliver excellent customer ... Decisions impact the management and operations within a department or business unit. May contribute ...

Cultivate a culture among all employees that fosters the aspiration to deliver excellent customer ... Decisions impact the management and operations within a department or business unit. May contribute ...

Collaborate with other departments, such as Customer Service, Quality Control, Maintenance, and ... Minimum 5 years of progressive operations and cross-functional management experience. * Strong ...

Operations supervisors are responsible for the day-to-day manufacturing operations in assigned ... Production supervisors have responsibility to achieve productivity, efficiency, customer service ...

Collaborate with other departments, such as Customer Service, Quality Control, Maintenance, and ... Minimum 5 years of progressive operations and cross-functional management experience. * Strong ...

Client Operations & LPM Manager

Chicago, IL · Hybrid

$138K/yr

The Client Operations Services & Legal Project Management team thrives on these changes, residing at the intersection of process improvement, technology, data storytelling, client service and legal ...

Director of Operations, CS

Chicago, IL · On-site

$127 - $171/hr

Lead and develop the Customer Operations support and strategy functions, with direct management of the following teams:* Operations Enablement - metric oversight and improvement, workforce management ...

Director of Operations, CS

Chicago, IL · On-site

$127 - $171/hr

The Director will lead the functions that keep Customer Operations running and scaling - Operations Enablement, Training & Knowledge Management, Launches, and Quality Assurance - while building the ...

Ensures that all customers and landlords are provided with the highest level of service at all locations. It is also expected that the Operations Manager will monitor and maintain the highest ...

Showing results 41-60

Customer Operations Manager information

See Griffith, IN salary details

$40K

$111.2K

$121.9K

How much do customer operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer operations manager in Griffith, IN is $111,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,500.00 and $120,500.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What job categories do people searching Customer Operations Manager jobs in Griffith, IN look for? The top searched job categories for Customer Operations Manager jobs in Griffith, IN are:
What cities near Griffith, IN are hiring for Customer Operations Manager jobs? Cities near Griffith, IN with the most Customer Operations Manager job openings:
Infographic showing various Customer Operations Manager job openings in Griffith, IN as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $111,222 per year, or $53.5 per hour.

Full-time

Medical, Retirement, PTO

Posted 29 days ago


Job description

Are you an organized leader who enjoys keeping projects moving, solving problems, and coordinating teams? We're looking for an experienced Operations Manager to oversee daily operations across two growing technology companies specializing in luxury residential and commercial AV, security, lighting, and automation systems.

Requirements

What You'll Do

  • Oversee warehouse operations, inventory, and equipment readiness.
  • Coordinate purchasing with project schedules.
  • Manage technician scheduling and resource allocation across multiple projects.
  • Work closely with Project Managers, Purchasing, and Service to resolve scheduling conflicts.
  • Lead weekly operations meetings and keep projects on track.
  • Identify operational risks before they impact customers.
  • Report directly to the CEO on operational performance.

Qualifications

  • 3+ years of operations or project coordination experience.
  • Experience in construction, AV integration, security, or field services is a plus.
  • Strong organizational and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficient with Microsoft Office and project management software.

Benefits

We Offer

  • Competitive salary
  • Health benefits
  • Paid time off
  • 401(k)
  • Growth opportunities with an established and expanding company

If you're a proactive leader who enjoys building efficient operations and helping teams succeed, we'd love to hear from you.