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Customer Operations Manager Jobs in Indiana (NOW HIRING)

Clean Team

Operations Manager

Indianapolis, IN · On-site

Position Summary The Operations Manager oversees branch performance and ensures service excellence across all customer accounts. Working closely with the General Manager, this role drives employee ...

CVS Health

Operations Manager

Noblesville, IN

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

ShipCalm

Be Seen First

Customer Head of Operations (Logistics/Warehousing)

Plainfield, IN · On-site

$20 - $25/hr

Summary As a Customer Head of Operations at ShipCalm, you will own the operational success of a ... Coordinate, manage, and resolve exceptions, errors, claims, tickets, and project escalations ...

Waste Management

Operations Manager

Whitestown, IN · On-site

WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Clean Team

Operations Manager

Indianapolis, IN · On-site

Position Summary The Operations Manager oversees branch performance and ensures service excellence across all customer accounts. Working closely with the General Manager, this role drives employee ...

Waste Management

Operations Manager

Whitestown, IN

WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Whitestown, IN · On-site

WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Clean Team

Operations Manager

Indianapolis, IN

Position Summary The Operations Manager oversees branch performance and ensures service excellence across all customer accounts. Working closely with the General Manager, this role drives employee ...

Waste Management

Operations Manager

Whitestown, IN · On-site

WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Starfish

Operations Manager

North Vernon, IN · On-site

The Operations Manager serves as the primary point of contact for sponsor and customer agencies ... Integrate sponsor and customer requirements into comprehensive management plans, event execution ...

New

Starfish

Operations Manager

North Vernon, IN · On-site

The Operations Manager serves as the primary point of contact for sponsor and customer agencies ... Integrate sponsor and customer requirements into comprehensive management plans, event execution ...

New

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Indiana

Customer Operations Manager information

See Indiana salary details

$42.3K

$117.7K

$128.9K

How much do customer operations manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for customer operations manager in Indiana is $117,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,500.00 and $127,500.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much should an operations manager get paid?

The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.

What is the minimum salary of an operations manager?

The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
What are the most commonly searched types of Customer Operations jobs in Indiana? The most popular types of Customer Operations jobs in Indiana are:
What are popular job titles related to Customer Operations Manager jobs in Indiana? For Customer Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Indiana look for? The top searched job categories for Customer Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Customer Operations Manager jobs? Cities in Indiana with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Indiana as of July 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $117,687 per year, or $56.6 per hour.
Operations Manager

Operations Manager

Clean Team

Indianapolis, IN • On-site

Full-time

Posted 9 days ago

Job description

Operations Manager Location: Indianapolis, IN
Schedule: Full-Time | Mid-Day Shift (11 AM to 8 PM) Flexible Scheduling as Business Dictates
About Clean Team
Clean Team is a growing commercial cleaning and facility services company committed to exceptional customer service, operational excellence, and dependable results. We prioritize strong leadership, accountability, and a supportive team culture. We are seeking a hands-on Operations Manager to lead daily branch operations, drive performance, and support regional growth.
Position Summary
The Operations Manager oversees branch performance and ensures service excellence across all customer accounts. Working closely with the General Manager, this role drives employee accountability, customer retention, and budget execution. The ideal candidate is an organized, decisive leader comfortable making real-time choices in a fast-paced environment.
Key Responsibilities
  • Leadership: Supervise Area Managers, Site Managers, Support Techs, and the Staffing Coordinator. Lead daily 4 PM manager meetings to maintain team alignment.
  • Service Delivery: Guarantee uninterrupted service across all customer locations, support new account start-ups, and coordinate coverage for open or emergency shifts.
  • Financial Management: Monitor labor budgets, manage overtime, and track operational costs. Review employee timekeeping and labor reporting via Chronotek.
  • Quality Assurance: Conduct daily building inspections, handle customer follow-ups, professionally resolve concerns, and manage Level Board corrective action plans.
  • Branch Logistics: Assist with recruiting, onboarding, and HR documentation. Oversee inventory management, supply deliveries, and operational logistics.
Qualifications
  • Proven management or operations leadership experience (commercial cleaning, janitorial, or hospitality sectors preferred).
  • Strong background in scheduling, labor management, and holding teams accountable.
  • Proficient with email, professional reporting systems, and workforce management software.
  • Excellent communication, problem-solving skills, and comfort with customer-facing visits.
  • Reliable transportation and the flexibility to support dynamic operational needs.
What We Offer
We provide a competitive salary, robust leadership growth opportunities, and comprehensive training within a stable, expanding company. Join our team and make a direct impact on branch success!
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