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Customer Operations Coordinator Jobs in Indiana (NOW HIRING)

LHH US

Operations Coordinator

South Bend, IN

$20 - $20.85/hr

LHH is actively seeking an Operations Coordinator for one of our top clients in South Bend! This ... The ideal candidate is dependable, proactive, customer-focused, and comfortable working ...

LHH US

Operations Coordinator

South Bend, IN · On-site

$20 - $20.85/hr

LHH is actively seeking an Operations Coordinator for one of our top clients in South Bend! This ... The ideal candidate is dependable, proactive, customer-focused, and comfortable working ...

KBR

Sr. Operations Coordinator

South Bend, IN · On-site

Title: Sr. Operations Coordinator Belong, Connect, Grow, with KBR! Program Summary KBR's Global ... Coordinate and expedite order delivery to meet internal and external customer requirements ...

KBR, Inc.

Sr. Operations Coordinator

South Bend, IN · On-site

Title: Sr. Operations Coordinator Belong, Connect, Grow, with KBR! Program Summary KBR's Global ... Coordinate and expedite order delivery to meet internal and external customer requirements ...

VOLT

Warehouse Operations Coordinator

South Bend, IN · On-site

$18 - $20/hr

As a Warehouse Operations Coordinator, you will be: * Manage daily fulfillment and shipping from ... Track orders and shipments through customer portals and internal systems. * Maintain IT equipment ...

pelican

Returns Operations Coordinator

Clayton, IN · On-site

Return Operations Coordinator Location : Clayton, IN Company : Pelican Who We Are At Pelican, we ... Partner with Warehouse, Quality, and Customer Service teams to resolve issues and improve customer ...

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All JobsCustomer Operations JobsCustomer Operations Coordinator JobsCustomer Operations Coordinator Jobs in Indiana

Customer Operations Coordinator information

See Indiana salary details

$13

$23

$36

How much do customer operations coordinator jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for customer operations coordinator in Indiana is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.54 per hour, depending on experience, location, and employer.

What does a customer operations coordinator do?

A Customer Operations Coordinator is responsible for managing and improving the processes that ensure excellent customer service within a company. They act as a liaison between customers and internal teams, handling inquiries, resolving issues, and coordinating with various departments to meet customer needs. Their duties often include tracking orders, managing customer accounts, and supporting the implementation of operational policies. The role requires strong communication, organizational, and problem-solving skills to ensure customer satisfaction and efficient operations.

What are the key skills and qualifications needed to thrive as a customer operations coordinator, and why are they important?

To thrive as a Customer Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help individuals excel in this role. These skills ensure efficient operations, high customer satisfaction, and seamless coordination between internal teams and clients.

How does a customer operations coordinator typically collaborate with other departments to resolve customer issues?

Customer Operations Coordinators frequently work cross-functionally, serving as a bridge between customers and internal teams such as sales, logistics, and technical support. When a customer issue arises, they coordinate with these departments to gather necessary information, track progress, and ensure timely resolution. This collaborative approach helps streamline communication, prevent misunderstandings, and deliver a seamless customer experience. Strong interpersonal and organizational skills are essential, as coordinators often manage multiple cases at once while keeping all stakeholders informed.

What is the difference between Customer Operations Coordinator vs Customer Service Representative?

AspectCustomer Operations CoordinatorCustomer Service Representative
Primary FocusOversees customer account processes, manages operational workflows, and ensures service delivery efficiency.Handles direct customer inquiries, provides support, and resolves issues.
Required SkillsProcess management, coordination, communication, basic technical knowledge.Communication, problem-solving, product knowledge, interpersonal skills.
Work EnvironmentOffice setting, cross-department collaboration, often involved in backend operations.Call centers, retail, online support channels, direct customer interaction.
Common CertificationsCustomer service certifications, project management basics, CRM proficiency.Customer service certifications, communication skills training.

The Customer Operations Coordinator focuses on managing customer account processes and operational workflows, often working behind the scenes to ensure service efficiency. In contrast, the Customer Service Representative directly interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

How much do customer operations coordinators make in the US?

Customer Operations Coordinators in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often supplemented with benefits and opportunities for advancement.

What are the most commonly searched types of Customer Operations jobs in Indiana?

The most popular types of Customer Operations jobs in Indiana are:

What job categories do people searching Customer Operations Coordinator jobs in Indiana look for?

The top searched job categories for Customer Operations Coordinator jobs in Indiana are:

What cities in Indiana are hiring for Customer Operations Coordinator jobs?

Cities in Indiana with the most Customer Operations Coordinator job openings:

Customer Operations Coordinator jobs near you
Infographic showing various Customer Operations Coordinator job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $49,016 per year, or $23.6 per hour.

Operations Coordinator

LHH US

South Bend, IN

$20 - $20.85/hr

Temporary

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

LHH is actively seeking an Operations Coordinator for one of our top clients in South Bend! This will be a contract opportunity with our client and will report onsite to their office in South Bend, Indiana.
Position Overview
We are seeking a detail-oriented and highly organized Operations Coordinator to support day-to-day fulfillment, shipping, inventory, and administrative operations at our South Bend headquarters.
This is a temporary position supporting the Operations team while the Operations Manager is on maternity leave . The ideal candidate is dependable, proactive, customer-focused, and comfortable working independently in a fast-paced office environment. This role will work closely with Sales, Customer Care, IT, and company leadership to ensure orders, shipments, inventory, and operational needs are handled accurately and efficiently.
Key Responsibilities
  • Manage daily order fulfillment and shipping activities from the headquarters office.
  • Process and fulfill orders through the company's ERP system.
  • Create shipping labels using UPS.com and UPS WorldShip.
  • Coordinate with UPS representatives to ensure daily pickups are completed.
  • Ship marketing materials, wood samples, pamphlets, customer support items, and other materials.
  • Enter and maintain accurate shipment tracking information in the ERP system.
  • Track orders and shipments through customer portals and internal systems.
  • Maintain accurate inventory counts for samples, marketing materials, packaging supplies, and other HQ inventory.
  • Monitor packaging and shipping supplies and reorder materials as needed.
  • Maintain IT equipment inventory and communicate equipment or supply needs.
  • Assist with resolving shipping, inventory, fulfillment, and other operational issues.
  • Maintain operational trackers, spreadsheets, and records.
  • Support the Operations team with additional day-to-day tasks and projects as needed.
  • Serve as an onsite operational resource and work collaboratively with cross-functional teams.
Required Skills & Experience
  • 2+ years of experience in operations, shipping/logistics, fulfillment, or administrative support.
  • Strong organizational skills and exceptional attention to detail.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Outlook and Excel.
  • Comfortable working with spreadsheets, data, trackers, and reports.
  • Ability to work independently with minimal supervision.
  • Strong follow-through and ability to manage multiple priorities.
Preferred Qualifications
  • Experience using UPS WorldShip.
  • Experience working with an ERP system.
  • Experience with Sage, SAP, or a similar business system.
  • At least one year of supply chain experience or familiarity with supply chain processes.
Ideal Candidate
The successful candidate will bring a professional, solutions-oriented approach to the role and demonstrate:
  • A proactive I'll figure it out mindset.
  • A strong customer-service mentality.
  • Excellent communication and relationship-building skills.
  • Reliability and strong attention to detail.
  • Confidence interacting with cross-functional teams and company leadership.
  • The ability to identify issues, take ownership, and follow through to resolution.
Pay Details: $20.00 to $20.85 per hour
Search managed by: Kaitlynne Hope
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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About LHH

Sourced by ZipRecruiter

LHH Recruitment Solutions is a division of the Adecco Group, the world's leading HR Solutions provider and the 7th best workplace in the world. We are an industry leader in temporary and permanent recruitment within accounting and finance. We work with premier clients, from small businesses to Global Fortune 500 companies, and we know that every opening is more than a job, and that every candidate is more than a resume. We work closely with candidates to understand their needs and apply our industry expertise to make matches for clients that drive business results. Our ability to dynamically balance your needs with the right Solutions gives clients and candidates the right fit to succeed. We are an evolving organization and take pride in a culture of trust, where we celebrate diversity, equality and inclusion. We always put our people first, drive a growth mindset and foster a collective spirit. We understand that talent and potential come from every section of society, regardless of gender, race, age, or physical ability. At the Adecco Group, we are committed to making the future work for everyone!

Industry

Human resource programs administration

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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