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Customer Operations Associate Jobs in Rising Sun, IN

As a Field Operations Associate you will... * Ensure client pre-employment requirements, forms ... Provide outstanding front office customer service (telephone and reception area) * Order, maintain ...

Store Operations Associate Company: SBH Proposed Job Title: Date Evaluated: August 2024 Grade: STR ... Bring world class customer experience to life by providing an optimal customer experience, both ...

Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our ... day operations. In this role, your tasks will include: * Inventory receiving and management:

Job Overview The Dispatch Night Operations Associate is a full-time, on-site role with QQR ... customers. This role is accountable for working with drivers, improving day-to-day processes ...

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Customer Operations Associate information

See Rising Sun, IN salary details

$9

$24

$47

How much do customer operations associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer operations associate in Rising Sun, IN is $24.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $25.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What cities near Rising Sun, IN are hiring for Customer Operations Associate jobs?

Cities near Rising Sun, IN with the most Customer Operations Associate job openings:

Infographic showing various Customer Operations Associate job openings in Rising Sun, IN as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, 2% Contract, and 1% Nights. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $50,318 per year, or $24.2 per hour.

Operations Associate - Florence Mall

Florence, KY • On-site


JCPenny
Apparel Manufacturing • 10K+ employees

5.5

Company rating: 5.5 out of 10

Based on 680 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

People enjoy working here

Recommended by students

Recommended by parents


Full-time

This job post has expired today. Applications are no longer accepted.


Job description

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions pri



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