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Customer Operations Associate Jobs in Rising Sun, IN

Aerotek

Field Operations Associate

Florence, KY · On-site

$20.19/hr

As a Field Operations Associate you will... * Ensure client pre-employment requirements, forms ... Provide outstanding front office customer service (telephone and reception area) * Order, maintain ...

Aerotek

Field Operations Associate

Florence, KY

$20.19/hr

As a Field Operations Associate you will... * Ensure client pre-employment requirements, forms ... Provide outstanding front office customer service (telephone and reception area) * Order, maintain ...

Sally Beauty

Store Operations Associate

Florence, KY

Store Operations Associate Company: SBH Proposed Job Title: Date Evaluated: August 2024 Grade: STR ... Bring world class customer experience to life by providing an optimal customer experience, both ...

DoorDash

Operations Associate, Dashmart

Cincinnati, OH · On-site

$17.85/hr

Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our ... day operations. In this role, your tasks will include: * Inventory receiving and management:

DoorDash

Operations Associate, Dashmart

Cincinnati, OH · On-site

$17.85/hr

Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our ... day operations. In this role, your tasks will include: * Inventory receiving and management:

CosmoProf

06118 Store Operations Associate

Newport, KY · On-site

Store Operations Associate Company: SBH Proposed Job Title: Date Evaluated: August 2024 Grade: STR ... Bring world class customer experience to life by providing an optimal customer experience, both ...

CosmoProf

06118 Store Operations Associate

Florence, KY · On-site

Store Operations Associate Company: SBH Proposed Job Title: Date Evaluated: August 2024 Grade: STR ... Bring world class customer experience to life by providing an optimal customer experience, both ...

CosmoProf

06118 Store Operations Associate

Florence, KY · On-site

Store Operations Associate Company: SBH Proposed Job Title: Date Evaluated: August 2024 Grade: STR ... Bring world class customer experience to life by providing an optimal customer experience, both ...

CosmoProf

06118 Store Operations Associate

Florence, KY · On-site

Store Operations Associate Company: SBH Proposed Job Title: Date Evaluated: August 2024 Grade: STR ... Bring world class customer experience to life by providing an optimal customer experience, both ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Rising Sun, IN

Customer Operations Associate information

See Rising Sun, IN salary details

$9

$24

$47

How much do customer operations associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for customer operations associate in Rising Sun, IN is $24.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $25.77 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What cities near Rising Sun, IN are hiring for Customer Operations Associate jobs? Cities near Rising Sun, IN with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Rising Sun, IN as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,318 per year, or $24.2 per hour.

Field Operations Associate

Aerotek

Florence, KY • On-site

$20.19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Overview

Why Aerotek?

Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.

Working at Aerotek and why you will love it...

At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within.

As a Field Operations Associate you will...

  • Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
  • Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start.
  • Enter and manage background, drug testing and medical screening process for contractors.
  • Manage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance).
  • Provide outstanding front office customer service (telephone and reception area)
  • Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory.
  • Provide world class customer service in every interaction to ensure a quality candidate experience.

Let's talk money and perks!

Aerotek offers an hourly rate of $20.19 as well as a performance-based annual bonus potential of $4,000.

Additional benefits include:                                            

  • Medical, dental and vision
  • HSA & 401k account                              
  • 20 days of paid time off as well as paid holidays
  • Parental/Family leave
  • Employee discounts

Do you have the following?

  • Bachelor's Degree (preferred)
  • Customer or sales focused experience
  • Experience in a team-oriented environment

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors

Employment Type: OTHER

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