Ticket Operations Manager Jobs in Indiana (NOW HIRING)

Internship Term: Fall 2026 (September-December)

Internship Location: on-site in Indianapolis, IN

Anticipated Time Commitment: approximately 20-25 hours per week

The Ticket Analytics Intern will be joining the Ticket Analytics team in a support role. Our team performs all tasks related to setting prices for Pacers and Fever tickets, along with other events happening in Gainbridge Fieldhouse. We provide analyses and recommendations for the leaders of the Ticket Sales department. In addition, we work closely with the Ticket Logistics team to implement changes to varying aspects of the ticket sales operation.

This position will aid our team in various projects and regular reports. They will learn how ticket analysis is done and how it is communicated to senior leadership. A candidate that has a strong analytical mind, technical skills and a willingness to learn is ideal for this opportunity.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Update and improve regular reports that track important ticket sales metrics.
• Analyze single game ticket prices and recommend dynamic pricing changes.
• Create dashboards that display pertinent data to managers by utilizing data from the data warehouse.
• Construct projection models for ticket sales.
• Improve processes for premium space price recommendations.
• Other duties and projects as assigned.

REQUIRED QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Enrolled in college or university program as a junior, senior, or graduate student.
• Currently pursuing a bachelor’s / master’s degree in a STEM field (math, data science, engineering, etc.) or a business major with a quantitative focus (finance, accounting)
• Experience with Microsoft Excel
• Analytical skills that include the ability to organize and interpret data
• Strong communication skills that include the ability to communicate findings from data effectively and make recommendations based on those findings

PREFERRED QUALIFICATIONS:

• Exposure to at least one programming language (Python, R, Java, etc.) and SQL
• Exposure to Data Visualization tools (Power BI, Tableau, Looker, etc.)
• Experience in regression and other machine learning techniques
• Exposure to Archtics or other Ticketmaster tools

PHYSICAL AND ENVIRONMENTAL DEMANDS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use a computer, use a telephone, speak, hear, and write.

While performing the duties of this job, the noise level in the office work environment is usually moderate and the noise level in the Fieldhouse / game environment is usually loud. The stress level may become high during certain times of the year.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.

At Pacers Sports & Entertainment (PS&E), we are dedicated to delivering best-in-class sports and entertainment experiences while making a positive impact on our community. As the home of the Indiana Pacers, Indiana Fever, Noblesville Boom, Pacers Foundation, and Gainbridge Fieldhouse, we strive to exemplify our core values of Respect, Teamwork, Trust, Passion, and Excellence in everything we do. Our mission is to create memorable moments for our fans and foster a culture of inclusivity and excellence both on and off the court. Our purpose is Winning, Serving, and Entertaining.