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It Operations Coordinator Jobs in Indiana (NOW HIRING)

Townsend Corporation

Director of IT Operations

Muncie, IN · On-site

$130K - $150K/yr

The Director of IT Operations is a senior leadership role responsible for the day-to-day performance, reliability, and strategic direction of the organization's technology infrastructure and support ...

RadNet

IT Operations Field Specialist

Carmel, IN · On-site

$26/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

IT Operations Field Specialist

Carmel, IN · On-site

$26 - $32/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

IT Operations Field Specialist

Indianapolis, IN · On-site

$26 - $32/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

IT Operations Field Specialist

Indianapolis, IN · On-site

$26 - $32/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

inKind

IT Manager

Austin, IN · On-site +1

$91K - $111K/yr

You will own day-to-day IT operations across corporate infrastructure, identity and access ... coordinating with the platform team on network and access policy. Identity, Devices & Security

Hoehn Plastics

IT Intern

Poseyville, IN · On-site

... s, troubleshooting, equipment maintenance, system deployment, and infrastructure support. This position provides hands-on experience with end-user support, hardware, networking, and IT processes ...

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It Operations Coordinator information

See Indiana salary details

$13

$23

$36

How much do it operations coordinator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for it operations coordinator in Indiana is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Operations Coordinator, and why are they important?

To thrive as an IT Operations Coordinator, you need a solid understanding of IT systems, project coordination, and troubleshooting, often supported by a degree in information technology or related field. Familiarity with IT service management tools (such as ServiceNow), network monitoring systems, and certifications like ITIL are commonly required. Strong organizational skills, effective communication, and the ability to manage multiple priorities are standout soft skills for this role. These skills ensure the smooth operation of IT services, minimize downtime, and support efficient collaboration across technical and business teams.

What is an IT Operations Coordinator?

IT Operations Coordinators are professionals who oversee and support the day-to-day functioning of an organization's IT systems. They manage routine maintenance, coordinate between different IT teams, and ensure that hardware, software, and network services run smoothly. Their responsibilities often include troubleshooting technical issues, monitoring system performance, and assisting with IT projects. By serving as a bridge between technical staff and other departments, they help maintain efficiency and minimize downtime across the organization.

How does an IT Operations Coordinator typically interact with other departments to support business objectives?

As an IT Operations Coordinator, you will frequently collaborate with various departments such as HR, finance, and customer support to ensure their technology needs are met efficiently. This involves coordinating service requests, managing incident escalations, and communicating updates about system changes or outages. Building strong relationships and understanding each department’s workflows are crucial, as you act as a bridge between IT and the rest of the organization. Effective communication and problem-solving skills are essential for aligning IT solutions with business goals and ensuring minimal disruption to daily operations.
What are the most commonly searched types of It Operations jobs in Indiana? The most popular types of It Operations jobs in Indiana are:
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It Operations Coordinator jobs near you

Director of IT Operations

The Townsend Corporation

Muncie, IN

$130K - $150K/yr

Full-time

Medical, Retirement, PTO

Posted 25 days ago

Job description

Who we are:
The Townsend Company, LLC is an industry leader in utility vegetation management, right-of-way services, and utility infrastructure solutions, supporting electric utilities and critical infrastructure across the United States. Headquartered in Muncie, Indiana, Townsend operates in more than 30 states, delivering vegetation management, power line clearance, utility line construction, landscape management, and emergency storm response services. With a longstanding commitment to safety, operational excellence, and customer service, Townsend partners with utilities to protect and maintain critical power infrastructure while providing rewarding career opportunities and professional growth for its employees.
We Offer:
  • Weekly pay
  • Paid Time Off amp; Health Benefits.
  • Growth amp; Development within the company.
  • 401k + 4% match.
Director of IT Operations Summary:
The Director of IT Operations is a senior leadership role responsible for the day-to-day performance, reliability, and strategic direction of the organization's technology infrastructure and support functions. Reporting directly to the CIO, this leader manages a cross-functional IT team spanning systems administration, technical support, project management, solutions architecture, and regional IT operations. The Director ensures technology services align with business objectives, are delivered efficiently, and scale to meet organizational growth.
Duties/Responsibilities:
Leadership amp; Team Management
  • Lead, mentor, and develop a team of systems administrators, IT support specialists, a solutions architect, and an IT project manager.
  • Set performance goals, conduct regular reviews, and build a culture of accountability, continuous improvement, and service excellence.
  • Coordinate with the Director, IT – West Tree to ensure consistent standards and alignment across all operational regions.
IT Operations amp; Infrastructure
  • Oversee the design, maintenance, and optimization of the organization's IT infrastructure including networks, servers, endpoints, and cloud environments.
  • Ensure system uptime, disaster recovery readiness, and business continuity plans are documented, tested, and current.
  • Define and enforce IT policies, standards, and operational procedures across the enterprise.
IT Support amp; Service Delivery
  • Oversee the IT help desk and support operations to ensure timely, high-quality resolution of user issues.
  • Define and monitor SLAs and KPIs for service delivery; provide regular reporting to the CIO.
  • Champion end-user experience, ensuring technology tools empower employees to work effectively.
Strategic Planning amp; Project Execution
  • Partner with the CIO to develop the IT operational roadmap and annual technology budget.
  • Oversee planning and delivery of IT projects, ensuring on-time and on-budget completion in collaboration with the IT Project Manager.
  • Evaluate and recommend technology solutions that improve operational efficiency and reduce risk.
Security amp; Compliance
  • Ensure the organization's systems and data are protected in alignment with security best practices and applicable regulations.
  • Work with internal stakeholders to identify, assess, and remediate cybersecurity risks.
  • Maintain compliance with data privacy, security, and IT governance standards.
Qualifications:
Required
  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • 7+ years of progressive IT experience, including 3+ years in a leadership or management role.
  • Proven track record managing IT infrastructure, systems administration, and technical support teams.
  • Strong project management skills; experience delivering cross-functional IT initiatives.
  • Excellent communication skills — able to translate technical concepts for non-technical stakeholders.
Preferred
  • Experience with multi-site or distributed IT operations.
  • Familiarity with ITIL, PMP, or similar frameworks.
  • Experience with ERP platforms (e.g., NetSuite) and BI tooling in an operational context.
  • Relevant certifications such as ITIL 4, PMP, CompTIA Network+, or Microsoft/AWS credentials.
Core Competencies
  • Strategic thinking with an operational mindset
  • People leadership and team development
  • Cross-functional collaboration and communication
  • Decision-making under ambiguity
  • Vendor and budget management
  • Risk awareness and security consciousness
This job description describes the general nature and level of work. It is not an exhaustive list of all responsibilities and duties required
Join a team that values safety, reliability, and professional development. At Townsend Company LLC. our employees, play a critical role in supporting the nation’s electric infrastructure through quality vegetation management and right-of-way services. If you enjoy working outdoors, take pride in your work, and want to be part of a dynamic and growing team, we encourage you to apply and build a rewarding career with us.

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