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It Operations Manager Jobs in Indiana (NOW HIRING)

Director of IT Operations

Muncie, IN ยท On-site

$130K - $150K/yr

The Townsend Company, LLC is an industry leader in utility vegetation management, right-of-way ... The Director of IT Operations is a senior leadership role responsible for the day-to-day ...

IT Manager

Austin, IN ยท On-site +1

$91K - $111K/yr

You will own day-to-day IT operations across corporate infrastructure, identity and access management, endpoint management, SaaS tooling, help desk support, and lightweight office network ...

The Manager of Information Technology is a handsโ€‘on leadership role responsible for planning ... Responsibilities include: * IT Operations & Infrastructure Ensuring continuous uptime, reliability ...

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

IT Operations Field Specialist

Carmel, IN ยท On-site

$26 - $32/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

... with daily IT operations, troubleshooting, equipment maintenance, system deployment, and ... Managing and updating IT support tickets to ensure issues are tracked and resolved 5. Supporting ...

IT Manager

Columbia City, IN ยท On-site

$120K - $140K/yr

Reporting to the CFO, the IT Manager serves as a strategic business partner to key stakeholders while overseeing all IT systems, infrastructure, cybersecurity, and technology operations to ensure the ...

IT Manager

Columbia City, IN ยท On-site

$120K - $140K/yr

Reporting to the CFO, the IT Manager serves as a strategic business partner to key stakeholders while overseeing all IT systems, infrastructure, cybersecurity, and technology operations to ensure the ...

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It Operations Manager information

See Indiana salary details

$41.4K

$103.6K

$155.6K

How much do it operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for it operations manager in Indiana is $103,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,900.00 and $124,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

What is an IT Operations Manager?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

More about It Operations Manager jobs
What are the most commonly searched types of It Operations jobs in Indiana? The most popular types of It Operations jobs in Indiana are:
What are popular job titles related to It Operations Manager jobs in Indiana? For It Operations Manager jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for It Operations Manager jobs? Cities in Indiana with the most It Operations Manager job openings:
Infographic showing various It Operations Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $103,624 per year, or $49.8 per hour.

Director of IT Operations

The Townsend Corporation

Muncie, IN โ€ข On-site

$130K - $150K/yr

Full-time

Medical, Retirement, PTO

Posted 25 days ago


Job description

Who we are:
The Townsend Company, LLC is an industry leader in utility vegetation management, right-of-way services, and utility infrastructure solutions, supporting electric utilities and critical infrastructure across the United States. Headquartered in Muncie, Indiana, Townsend operates in more than 30 states, delivering vegetation management, power line clearance, utility line construction, landscape management, and emergency storm response services. With a longstanding commitment to safety, operational excellence, and customer service, Townsend partners with utilities to protect and maintain critical power infrastructure while providing rewarding career opportunities and professional growth for its employees.
We Offer:
  • Weekly pay
  • Paid Time Off amp; Health Benefits.
  • Growth amp; Development within the company.
  • 401k + 4% match.
Director of IT Operations Summary:
The Director of IT Operations is a senior leadership role responsible for the day-to-day performance, reliability, and strategic direction of the organization's technology infrastructure and support functions. Reporting directly to the CIO, this leader manages a cross-functional IT team spanning systems administration, technical support, project management, solutions architecture, and regional IT operations. The Director ensures technology services align with business objectives, are delivered efficiently, and scale to meet organizational growth.
Duties/Responsibilities:
Leadership amp; Team Management
  • Lead, mentor, and develop a team of systems administrators, IT support specialists, a solutions architect, and an IT project manager.
  • Set performance goals, conduct regular reviews, and build a culture of accountability, continuous improvement, and service excellence.
  • Coordinate with the Director, IT โ€“ West Tree to ensure consistent standards and alignment across all operational regions.
IT Operations amp; Infrastructure
  • Oversee the design, maintenance, and optimization of the organization's IT infrastructure including networks, servers, endpoints, and cloud environments.
  • Ensure system uptime, disaster recovery readiness, and business continuity plans are documented, tested, and current.
  • Define and enforce IT policies, standards, and operational procedures across the enterprise.
IT Support amp; Service Delivery
  • Oversee the IT help desk and support operations to ensure timely, high-quality resolution of user issues.
  • Define and monitor SLAs and KPIs for service delivery; provide regular reporting to the CIO.
  • Champion end-user experience, ensuring technology tools empower employees to work effectively.
Strategic Planning amp; Project Execution
  • Partner with the CIO to develop the IT operational roadmap and annual technology budget.
  • Oversee planning and delivery of IT projects, ensuring on-time and on-budget completion in collaboration with the IT Project Manager.
  • Evaluate and recommend technology solutions that improve operational efficiency and reduce risk.
Security amp; Compliance
  • Ensure the organization's systems and data are protected in alignment with security best practices and applicable regulations.
  • Work with internal stakeholders to identify, assess, and remediate cybersecurity risks.
  • Maintain compliance with data privacy, security, and IT governance standards.
Qualifications:
Required
  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • 7+ years of progressive IT experience, including 3+ years in a leadership or management role.
  • Proven track record managing IT infrastructure, systems administration, and technical support teams.
  • Strong project management skills; experience delivering cross-functional IT initiatives.
  • Excellent communication skills โ€” able to translate technical concepts for non-technical stakeholders.
Preferred
  • Experience with multi-site or distributed IT operations.
  • Familiarity with ITIL, PMP, or similar frameworks.
  • Experience with ERP platforms (e.g., NetSuite) and BI tooling in an operational context.
  • Relevant certifications such as ITIL 4, PMP, CompTIA Network+, or Microsoft/AWS credentials.
Core Competencies
  • Strategic thinking with an operational mindset
  • People leadership and team development
  • Cross-functional collaboration and communication
  • Decision-making under ambiguity
  • Vendor and budget management
  • Risk awareness and security consciousness
This job description describes the general nature and level of work. It is not an exhaustive list of all responsibilities and duties required
Join a team that values safety, reliability, and professional development. At Townsend Company LLC. our employees, play a critical role in supporting the nationโ€™s electric infrastructure through quality vegetation management and right-of-way services. If you enjoy working outdoors, take pride in your work, and want to be part of a dynamic and growing team, we encourage you to apply and build a rewarding career with us.