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Ticket Operations Coordinator Jobs (NOW HIRING)

Standard Solar

Operations Coordinator

Rockville, MD · On-site

$65K - $75K/yr

Essential Duties and Responsibilities: 1. Ticket Management & Vendor Dispatch Coordination • ... or operations. Experience in renewable energy, solar O&M, or related industry preferred.

AEG

Event Ticket Coordinator

Tampa, FL · On-site

Job Summary The Event Ticket Coordinator will be part of a team responsible for the administrative ... Bachelor's Degree required * 1 -2 years' experience working in ticket operations * Ticketmaster and ...

Amplify People

Operations Coordinator

San Diego, CA · On-site

Responsibilities Operations & Project Coordination * Support day-to-day operational workflows ... Track large-ticket items and ensure materials arrive on schedule * Coordinate inventory receiving ...

Jobs on Cash

HMIS Operations Coordinator

O Fallon, IL · On-site

HMIS Operations Coordinator (Data & Evaluation Unit) Location: O Fallon IL Employment Type ... Provide phone, email, and ticket-based technical assistance, troubleshooting issues, and escalating ...

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Ticket Operations Coordinator information

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$37

How much do ticket operations coordinator jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for ticket operations coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Operations Coordinator, and why are they important?

To thrive as a Ticket Operations Coordinator, you need strong organizational skills, attention to detail, and experience with ticketing processes, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing software platforms such as Ticketmaster, Paciolan, or AudienceView, as well as familiarity with CRM systems, is typically required. Exceptional customer service, problem-solving abilities, and effective communication are crucial soft skills for this role. These abilities ensure efficient ticket distribution, positive patron experiences, and the smooth execution of events.

What does a Ticket Operations Coordinator do?

A Ticket Operations Coordinator manages the ticketing processes for events, such as concerts, sports games, or theater productions. Their responsibilities include overseeing ticket sales, coordinating with vendors, managing seating assignments, troubleshooting ticketing issues, and ensuring a smooth customer experience. They also work closely with event organizers and box office staff to ensure all ticketing logistics are handled efficiently and accurately. Attention to detail and strong organizational skills are important in this role.

How does a Ticket Operations Coordinator typically collaborate with other departments during major events?

A Ticket Operations Coordinator works closely with departments such as sales, marketing, event management, and customer service to ensure a seamless ticketing experience during major events. They coordinate ticket allocations, manage access controls, and communicate ticketing updates or issues to relevant teams. Effective collaboration is essential, especially when troubleshooting ticketing problems or accommodating last-minute changes, ensuring both staff and attendees have a smooth experience.

What is the difference between Ticket Operations Coordinator vs Ticketing Specialist?

AspectTicket Operations CoordinatorTicketing Specialist
ResponsibilitiesOversees ticketing processes, manages ticket inventory, ensures smooth operationsHandles ticket sales, customer inquiries, and ticket distribution
Required SkillsOrganizational skills, knowledge of ticketing systems, communication skillsCustomer service, sales skills, familiarity with ticketing platforms
Work EnvironmentEvent venues, ticketing offices, or online platformsBox offices, customer service centers, online sales channels
Common UsageUsed by organizations managing large-scale events or venuesUsed by ticketing agencies, box offices, and event organizers

The main difference is that Ticket Operations Coordinators focus on managing the overall ticketing process and operations, ensuring efficiency and accuracy, while Ticketing Specialists primarily handle sales and customer interactions. Both roles require knowledge of ticketing systems and excellent communication skills, but their focus areas differ within the ticketing workflow.

More about Ticket Operations Coordinator jobs
What cities are hiring for Ticket Operations Coordinator jobs? Cities with the most Ticket Operations Coordinator job openings:
What are the most commonly searched types of Ticket Operations jobs? The most popular types of Ticket Operations jobs are:
What states have the most Ticket Operations Coordinator jobs? States with the most job openings for Ticket Operations Coordinator jobs include:
What job categories do people searching Ticket Operations Coordinator jobs look for? The top searched job categories for Ticket Operations Coordinator jobs are:
Ticket Operations Coordinator jobs near you
Infographic showing various Ticket Operations Coordinator job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 13% Full Time, 83% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,511 per year, or $24.8 per hour.
Operations Coordinator

Operations Coordinator

Standard Solar

Rockville, MD

Other

Posted 23 days ago

Standard Solar rating

6.6

Company rating: 6.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Job Summary
The Operations Coordinator plays a key role in the Operations & Maintenance (O&M) team, serving as the primary point of contact
between Standard Solar and its external contractors and field technicians. This role ensures timely dispatch, service tracking, vendor
accountability, and ticket updates for system issues across the solar portfolio. The ideal candidate is highly organized, proactive, and
excels in cross-functional communication. This position will report to Los Angeles, CA or Rockville, MD.
Essential Duties and Responsibilities:
1. Ticket Management & Vendor Dispatch Coordination
• Review and manage assigned service tickets in CRM, with a focus on High and Medium priority tickets.
• Ensure all high tickets have:
o Clear Root Cause
o Expected Due Dates
o Maintaining service status notes and updates
• Monitor and escalate unresolved service tickets according to the escalation path.
• Create and assign Preventative Maintenance (PM) tickets with dispatches and when follow-up is required.
2. Contractor Oversight & Communication
• Serve as the main liaison for contractors during service dispatch and resolution.
• Schedule and coordinate site dispatches based on ticket priority and region.
• Follow a "Call First, Email Second" communication model to improve turnaround.
• Track contractor progress, PO submissions, and service report quality.
3. Prioritization & Accountability
• Prioritize high impacting tickets.
• Participate in weekly meetings to review active tickets and forecast upcoming dispatches.
• Ensure downtime end dates and transitions between ticket statuses are accurately recorded.
• Create additional tickets when necessary.
4. Workflow Standardization & Team Collaboration
• Work closely with Standard Solar teams to ensure seamless handoffs and data consistency.
• Contribute to process improvements once core responsibilities and expectations are met.
• Support ticket system cleanliness and regular audits to ensure accuracy.
• Support regional KPI goals.
Knowledge, Skills and Abilities:
2+ years of experience in electrical or construction project coordination, vendor management, or operations.
Experience in renewable energy, solar O&M, or related industry preferred.
Familiarity with CRM systems (Salesforce experience highly preferred).
Project Management and follow-up skills.

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