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Ticket Operations Assistant Jobs (NOW HIRING)

NASCAR

Coordinator, Ticket Operations

Kansas City, KS · On-site

Identify opportunities to improve, streamline, and simplify ticket operations processes. * Assist with product training for the Consumer Services team and Sales Academy. * Provide support for special ...

Nascar

Coordinator, Ticket Operations

Richmond, VA

Identify opportunities to improve, streamline, and simplify ticket operations processes. * Assist with product training for the Consumer Services team and Sales Academy. * Provide support for special ...

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NASCAR

Coordinator, Ticket Operations

Richmond, VA · On-site

Identify opportunities to improve, streamline, and simplify ticket operations processes. * Assist with product training for the Consumer Services team and Sales Academy. * Provide support for special ...

New

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Ticket Operations Assistant information

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How much do ticket operations assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for ticket operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.
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Ticket Operations Assistant jobs near you
Infographic showing various Ticket Operations Assistant job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Ticket Office Operations Assistant

NCSU

Raleigh, NC • On-site

Part-time

Re-posted 7 days ago

North Carolina State University rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

461st of 620 rated colleges and universities

Job description

Position Information
Posting Number PG192803TM Position Number 10SWH003 Position Type Temporary Essential Job Duties
The NC State Athletics Ticket Office is a division of the Athletic Department at NC State University and is responsible for all ticket operations at sporting events hosted by NC State Athletics. Ticket operations include the following sports: football, men's and women's basketball, volleyball, baseball, softball, wrestling, and gymnastics. Ticket Office employees will be responsible for providing assistance to the ticket office and its customers on game days. They will be handling customer inquiries, the distribution of event tickets, and other tasks as needed.
Part-time Ticket Office employees will learn how to use the Paciolan Ticketing System for walk-up sales on the day of the game. Part-time employees will work home NC State sports events. Work schedules are flexible and can be coordinated with the part-time employee supervisor.
Is Time Limited No If Yes, Appointment Length Wolfpack Perks and Benefits
Department Information
Job City & State Raleigh, NC Department Athletics - Ticket Office
System Information
Classification Title Temporary-Clerical Working Title Ticket Office Operations Assistant

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About North Carolina State University

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North Carolina State University (NCSU), located in Raleigh, NC, US, is a leading educational institution with a strong emphasis on research, academics, and public service. Established in 1887, NCSU operates in the education industry and endeavors to foster student success, and promote economic development by providing high-quality, affordable education, and conducting groundbreaking research across a variety of disciplines. With more than 100 majors, its academic offerings range from undergraduates to postgraduates along with doctoral studies - in various fields like engineering, natural resources, humanities, and social sciences. NCSU is firmly anchored on the core values of respect, responsibility, integrity, and innovation. Its mission is to create economic, societal, and intellectual prosperity for the people of North Carolina and the nation.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1887

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