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Ticket Operations Assistant Jobs in Colorado (NOW HIRING)

Ball Arena

Nuggets Ticket Sales Intern

Denver, CO · On-site

$19.29/hr

Manager, Group Ticket Operations Employment Type : Part-Time/20-29 Hours/Week -Hourly-Non-Exempt ... The Nuggets Ticket Sales Intern will assist the ticket sales department in executing various ...

New

Vail Resorts

Lead Ticket Checker

Vail, CO · On-site

$21.92 - $29.22/hr

The Team Leader will oversee the daily operations of the ticket scanning department. You should be ... Plan and assist with orientations, trainings, and payroll * Perform audits to track the performance ...

Keystone Resort

Lead Ticket Checker

Keystone, CO

$21.92 - $29.22/hr

The Team Leader will oversee the daily operations of the ticket scanning department. You should be ... Plan and assist with orientations, trainings, and payroll * Perform audits to track the performance ...

Vail Mountain

Lead Ticket Checker

Vail, CO

$21.92/hr

The Team Leader will oversee the daily operations of the ticket scanning department. You should be ... Plan and assist with orientations, trainings, and payroll * Perform audits to track the performance ...

Vail Resorts

Lead Ticket Checker

Beaver Creek, CO · On-site

$21.92 - $29.22/hr

The Team Leader will oversee the daily operations of the ticket scanning department. You should be ... Plan and assist with orientations, trainings, and payroll * Perform audits to track the performance ...

Keystone Resort

Lead Ticket Checker

Keystone, CO

$21.92/hr

The Team Leader will oversee the daily operations of the ticket scanning department. You should be ... Plan and assist with orientations, trainings, and payroll * Perform audits to track the performance ...

Beaver Creek Ski Resort

Lead Ticket Checker

Beaver Creek, CO · On-site

$21.92 - $29.22/hr

The Team Leader will oversee the daily operations of the ticket scanning department. You should be ... Plan and assist with orientations, trainings, and payroll * Perform audits to track the performance ...

Vail Resorts

Lead Ticket Checker

Keystone, CO · On-site

$21.92 - $29.22/hr

The Team Leader will oversee the daily operations of the ticket scanning department. You should be ... Plan and assist with orientations, trainings, and payroll * Perform audits to track the performance ...

Vail Mountain

Lead Ticket Checker

Vail, CO · On-site

$21.92 - $29.22/hr

The Team Leader will oversee the daily operations of the ticket scanning department. You should be ... Plan and assist with orientations, trainings, and payroll * Perform audits to track the performance ...

Livenation

Box Office Seller

Denver, CO

... Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of ... Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ...

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Ticket Operations Assistant information

What are the key skills and qualifications needed to thrive as a Ticket Operations Assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the typical daily responsibilities of a Ticket Operations Assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What does a Ticket Operations Assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Colorado? The most popular types of Ticket Operations jobs in Colorado are:
What are popular job titles related to Ticket Operations Assistant jobs in Colorado? For Ticket Operations Assistant jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Assistant jobs in Colorado look for? The top searched job categories for Ticket Operations Assistant jobs in Colorado are:
What cities in Colorado are hiring for Ticket Operations Assistant jobs? Cities in Colorado with the most Ticket Operations Assistant job openings:
Ticket Operations Assistant jobs near you
Ticket Operations Resolution Coordinator

Ticket Operations Resolution Coordinator

Ball Arena

Denver, CO • On-site

$23.50/hr

Part-time

Retirement

Posted 3 days ago

New

Job description

Job Title: Ticket Operations Resolution Coordinator
Department: Ticket Operations
Business Unit: KSE
Location: Denver, CO
Reports To: Manager, Ticket Operations
Employment Type: Part Time - Variable Hour - Non-Exempt
Supervisor Position: No
Posting close date: 08/03/2026
Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK'S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), KIMN,KXKL, KKSE (FM/AM), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam.
Nature of Work:
Deliver exceptional fan-facing customer service while providing aid in ticket distribution resolution and assigned tasks in event build & maintenance. Works events at all Kroenke Sports & Entertainment ("KSE") venues; including Ball Arena, DICK's Sporting Goods Park, and the Paramount Theatre (the "KSE Venues").
Examples of work performed:
Ticket Operations Resolution 90%:
  • Greets guests
  • Provides exceptional fan-facing customer service that includes troubleshooting Ticketmaster and Account Manager using the TM ticketing system.
  • Assists "walk-up" patrons to independently purchase tickets online via Ticketmaster.com to all KSE venues.
  • Exhibits a positive attitude to all customers, regardless of the circumstance.
  • Directs customers to the venue entrances upon leaving the Box Office.
  • Keeps accurate records throughout shift for potential resolution follow up for inter-departmental KSE communication.
  • Reports any concerns or problems to the Manager or Director.
  • Completes ticket exchanges for ADA locations.
  • Assists patrons in all issues with mobile transfer, acceptance, uploading to smart phone wallet.
  • Answers phone/radio as needed.

Ticket Operations Coordinator 10%
  • Assist and support in tasks associated with the event operational needs, maintenance, data/report collection, and Ticket Operation settlements.
  • Assist and support in tasks associated with event operational needs including scan tests, scanner software updates, and administration support.

This description is a summary only and highlights the general level of work being performed. It is not intended to be all-inclusive. The duties of this position may change based on business needs. The Company reserves the right to add or remove duties and responsibilities at the discretion of the supervisor and/or hiring authority.
Working Conditions & Physical Demands:
  • Typical Office Conditions
  • Lift 50 lbs. daily
  • Work in extreme weather conditions

Qualifications:
  • Minimum
    • Minimum 2+ years technical customer service experience, required.
    • Minimum 2+ years Ticketmaster or relatable experience, required.
    • Bachelor's degree, or related experience, preferred.
    • Applicants must meet minimum qualifications at the time of hire.
  • Preferred
    • Ability to acquire or produce and maintain a valid driver's license and meet company vehicle driving standards.
    • Competencies/Knowledge, Skills & Abilities:
    • Ability to work a varied schedule to include some weekday/nights, weekends, and holidays.
    • Knowledge of digital/online ticket sales, distribution, and box office operations
    • Excellent customer service skills and ability to successfully communicate with the public, employees and vendors using verbal and written skills
    • Ability to coordinate multiple tasks in a fast-paced environment
    • Demonstrates ability and experience developing and coordinating multi-faceted event plans and problem-solving issues
    • Demonstrates sound organizational, coordinating, and personal interface skills
    • Proficiency in MS Word and Excel
    • Strong team player mentality.

Compensation:
  • Base hourly range: $23.50 per hour.

Benefits Include:
  • 401K/Employer Match

Applications must be received by: 08/03/2026
Equal Employment Opportunity
Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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