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Ticket Operations Manager Jobs in Colorado (NOW HIRING)

Ball Arena

Nuggets Ticket Sales Intern

Denver, CO · On-site

$19.29/hr

Manager, Group Ticket Operations Employment Type : Part-Time/20-29 Hours/Week -Hourly-Non-Exempt Supervisor Position: No Posting End Date: 08/15/2026 Kroenke Sports & Entertainment (KSE) is an ...

New

SambaSafety

Revenue Operations Manager

Englewood, CO · On-site

$90K - $110K/yr

Supervise the Jira ticket taxonomy and RevOps systems queue: ticket type definitions ... operations function * Experience managing direct reports and developing early-career ops ...

Vail Resorts

Ticket Checker

Vail, CO · On-site

$20/hr

Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and ... Retail Rental operations * Food and Beverage Support * Ticket sales * Base Area Operation The ...

Vail Resorts

Ticket Checker

Crested Butte, CO · On-site

$20/hr

Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and ... Retail Rental operations * Food and Beverage Support * Ticket sales * Base Area Operation The ...

Vail Resorts

Ticket Checker

Breckenridge, CO · On-site

$20/hr

Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and ... Retail Rental operations * Food and Beverage Support * Ticket sales * Base Area Operation The ...

Keystone Resort

Ticket Checker

Keystone, CO

$20/hr

Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and ... Retail Rental operations * Food and Beverage Support * Ticket sales * Base Area Operation The ...

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All JobsTicket Operations JobsTicket Operations Manager JobsTicket Operations Manager Jobs in Colorado

Ticket Operations Manager information

See Colorado salary details

$32.6K

$66.7K

$124.6K

How much do ticket operations manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for ticket operations manager in Colorado is $66,725.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $81,500.00 per year, depending on experience, location, and employer.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager, and why are they important?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Colorado? The most popular types of Ticket Operations jobs in Colorado are:
What are popular job titles related to Ticket Operations Manager jobs in Colorado? For Ticket Operations Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Manager jobs in Colorado look for? The top searched job categories for Ticket Operations Manager jobs in Colorado are:
Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Colorado as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $66,725 per year, or $32.1 per hour.
Ticket Operations Resolution Coordinator

Ticket Operations Resolution Coordinator

Ball Arena

Denver, CO • On-site

$23.50/hr

Part-time

Retirement

Posted 2 days ago

Job description

Job Title: Ticket Operations Resolution Coordinator
Department: Ticket Operations
Business Unit: KSE
Location: Denver, CO
Reports To: Manager, Ticket Operations
Employment Type: Part Time - Variable Hour - Non-Exempt
Supervisor Position: No
Posting close date: 08/03/2026
Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK'S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), KIMN,KXKL, KKSE (FM/AM), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam.
Nature of Work:
Deliver exceptional fan-facing customer service while providing aid in ticket distribution resolution and assigned tasks in event build & maintenance. Works events at all Kroenke Sports & Entertainment ("KSE") venues; including Ball Arena, DICK's Sporting Goods Park, and the Paramount Theatre (the "KSE Venues").
Examples of work performed:
Ticket Operations Resolution 90%:
  • Greets guests
  • Provides exceptional fan-facing customer service that includes troubleshooting Ticketmaster and Account Manager using the TM ticketing system.
  • Assists "walk-up" patrons to independently purchase tickets online via Ticketmaster.com to all KSE venues.
  • Exhibits a positive attitude to all customers, regardless of the circumstance.
  • Directs customers to the venue entrances upon leaving the Box Office.
  • Keeps accurate records throughout shift for potential resolution follow up for inter-departmental KSE communication.
  • Reports any concerns or problems to the Manager or Director.
  • Completes ticket exchanges for ADA locations.
  • Assists patrons in all issues with mobile transfer, acceptance, uploading to smart phone wallet.
  • Answers phone/radio as needed.

Ticket Operations Coordinator 10%
  • Assist and support in tasks associated with the event operational needs, maintenance, data/report collection, and Ticket Operation settlements.
  • Assist and support in tasks associated with event operational needs including scan tests, scanner software updates, and administration support.

This description is a summary only and highlights the general level of work being performed. It is not intended to be all-inclusive. The duties of this position may change based on business needs. The Company reserves the right to add or remove duties and responsibilities at the discretion of the supervisor and/or hiring authority.
Working Conditions & Physical Demands:
  • Typical Office Conditions
  • Lift 50 lbs. daily
  • Work in extreme weather conditions

Qualifications:
  • Minimum
    • Minimum 2+ years technical customer service experience, required.
    • Minimum 2+ years Ticketmaster or relatable experience, required.
    • Bachelor's degree, or related experience, preferred.
    • Applicants must meet minimum qualifications at the time of hire.
  • Preferred
    • Ability to acquire or produce and maintain a valid driver's license and meet company vehicle driving standards.
    • Competencies/Knowledge, Skills & Abilities:
    • Ability to work a varied schedule to include some weekday/nights, weekends, and holidays.
    • Knowledge of digital/online ticket sales, distribution, and box office operations
    • Excellent customer service skills and ability to successfully communicate with the public, employees and vendors using verbal and written skills
    • Ability to coordinate multiple tasks in a fast-paced environment
    • Demonstrates ability and experience developing and coordinating multi-faceted event plans and problem-solving issues
    • Demonstrates sound organizational, coordinating, and personal interface skills
    • Proficiency in MS Word and Excel
    • Strong team player mentality.

Compensation:
  • Base hourly range: $23.50 per hour.

Benefits Include:
  • 401K/Employer Match

Applications must be received by: 08/03/2026
Equal Employment Opportunity
Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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