ZipRecruiter

Log In

1

Director Ticket Operations Jobs in Colorado (NOW HIRING)

next page

Showing results 1-20

All JobsTicket Operations JobsDirector Ticket Operations JobsDirector Ticket Operations Jobs in Colorado

Director Ticket Operations information

See Colorado salary details

$35.8K

$113.2K

$188.7K

How much do director ticket operations jobs pay per year?

As of Jul 31, 2026, the average yearly pay for director ticket operations in Colorado is $113,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,400.00 and $142,500.00 per year, depending on experience, location, and employer.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media executives, producers, or directors can earn $150,000 or more annually, especially with extensive experience, leadership responsibilities, or working for large organizations. Skills in management, negotiation, and industry-specific tools like media planning software are often required for these high-paying positions.

What are the key skills and qualifications needed to thrive as a Director of Ticket Operations, and why are they important?

To thrive as a Director of Ticket Operations, you need expertise in ticketing systems, revenue management, and event logistics, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is typically required. Exceptional leadership, analytical thinking, and strong customer service skills help drive team performance and ensure a positive fan experience. These competencies are crucial for optimizing ticket sales, maintaining operational efficiency, and delivering seamless events.

What does a director of ticket operations do?

A director of ticket operations oversees the management and execution of ticketing processes for events or venues, ensuring efficient sales, distribution, and customer service. They coordinate with sales teams, implement ticketing systems, and analyze sales data to optimize revenue and attendee experience.

How does a Director of Ticket Operations collaborate with other departments to ensure successful event execution?

A Director of Ticket Operations works closely with marketing, finance, and venue management teams to coordinate ticket sales strategies, manage inventory, and ensure seamless event entry processes. They regularly communicate with event promoters and customer service staff to address any ticketing issues and provide real-time updates on sales performance. Effective collaboration is crucial to resolving challenges quickly, maximizing revenue, and delivering a positive experience for attendees.

How much does executive director ticket operations make in the MLB?

The salary for a Director of Ticket Operations in Major League Baseball typically ranges from $70,000 to $120,000 annually, depending on the team, location, and experience. Higher-level executive roles, such as an Executive Director, can earn significantly more, often exceeding $150,000 with additional bonuses and benefits. Compensation may also include performance incentives and industry-specific skills like ticketing software proficiency.

How much does a director of ticket sales make?

A director of ticket sales typically earns between $70,000 and $150,000 annually, depending on the organization size, location, and experience. They often oversee sales teams, develop strategies, and use ticketing software to maximize revenue.
What are the most commonly searched types of Ticket Operations jobs in Colorado? The most popular types of Ticket Operations jobs in Colorado are:
What are popular job titles related to Director Ticket Operations jobs in Colorado? For Director Ticket Operations jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Director Ticket Operations jobs in Colorado look for? The top searched job categories for Director Ticket Operations jobs in Colorado are:
What cities in Colorado are hiring for Director Ticket Operations jobs? Cities in Colorado with the most Director Ticket Operations job openings:
Director Ticket Operations jobs near you
Infographic showing various Director Ticket Operations job openings in Colorado as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $113,228 per year, or $54.4 per hour.

Ticket Operations Resolution Coordinator

Ball Arena

Denver, CO • On-site

$23.50/hr

Part-time

Retirement

Posted 14 days ago

Job description

Job Title: Ticket Operations Resolution Coordinator
Department: Ticket Operations
Business Unit: KSE
Location: Denver, CO
Reports To: Manager, Ticket Operations
Employment Type: Part Time - Variable Hour - Non-Exempt
Supervisor Position: No
Posting close date: 08/03/2026
Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK'S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), KIMN,KXKL, KKSE (FM/AM), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam.
Nature of Work:
Deliver exceptional fan-facing customer service while providing aid in ticket distribution resolution and assigned tasks in event build & maintenance. Works events at all Kroenke Sports & Entertainment ("KSE") venues; including Ball Arena, DICK's Sporting Goods Park, and the Paramount Theatre (the "KSE Venues").
Examples of work performed:
Ticket Operations Resolution 90%:
  • Greets guests
  • Provides exceptional fan-facing customer service that includes troubleshooting Ticketmaster and Account Manager using the TM ticketing system.
  • Assists "walk-up" patrons to independently purchase tickets online via Ticketmaster.com to all KSE venues.
  • Exhibits a positive attitude to all customers, regardless of the circumstance.
  • Directs customers to the venue entrances upon leaving the Box Office.
  • Keeps accurate records throughout shift for potential resolution follow up for inter-departmental KSE communication.
  • Reports any concerns or problems to the Manager or Director.
  • Completes ticket exchanges for ADA locations.
  • Assists patrons in all issues with mobile transfer, acceptance, uploading to smart phone wallet.
  • Answers phone/radio as needed.

Ticket Operations Coordinator 10%
  • Assist and support in tasks associated with the event operational needs, maintenance, data/report collection, and Ticket Operation settlements.
  • Assist and support in tasks associated with event operational needs including scan tests, scanner software updates, and administration support.

This description is a summary only and highlights the general level of work being performed. It is not intended to be all-inclusive. The duties of this position may change based on business needs. The Company reserves the right to add or remove duties and responsibilities at the discretion of the supervisor and/or hiring authority.
Working Conditions & Physical Demands:
  • Typical Office Conditions
  • Lift 50 lbs. daily
  • Work in extreme weather conditions

Qualifications:
  • Minimum
    • Minimum 2+ years technical customer service experience, required.
    • Minimum 2+ years Ticketmaster or relatable experience, required.
    • Bachelor's degree, or related experience, preferred.
    • Applicants must meet minimum qualifications at the time of hire.
  • Preferred
    • Ability to acquire or produce and maintain a valid driver's license and meet company vehicle driving standards.
    • Competencies/Knowledge, Skills & Abilities:
    • Ability to work a varied schedule to include some weekday/nights, weekends, and holidays.
    • Knowledge of digital/online ticket sales, distribution, and box office operations
    • Excellent customer service skills and ability to successfully communicate with the public, employees and vendors using verbal and written skills
    • Ability to coordinate multiple tasks in a fast-paced environment
    • Demonstrates ability and experience developing and coordinating multi-faceted event plans and problem-solving issues
    • Demonstrates sound organizational, coordinating, and personal interface skills
    • Proficiency in MS Word and Excel
    • Strong team player mentality.

Compensation:
  • Base hourly range: $23.50 per hour.

Benefits Include:
  • 401K/Employer Match

Applications must be received by: 08/03/2026
Equal Employment Opportunity
Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Apply