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Senior Ticket Operations Jobs in Colorado (NOW HIRING)

Placed

Senior DevOps Engineer

Aurora, CO · On-site

$70/hr

We need a senior DevOps and Observability Engineer, on contract. The role covers infrastructure ... a ticket * Log management: Splunk and/or ELK Stack (Elasticsearch, Logstash, Kibana)

Nutrislice

Hardware Operations Specialist

Denver, CO · On-site

$40K - $50K/yr

... ticket printers. This role reports to the Sr. Manager of Hardware Operations and supports day-to-day logistics, including placing hardware orders, coordinating installations, tracking shipments, and ...

Natera

Sr Systems Administrator

Boulder, CO · On-site

$89K - $120K/yr

As the senior on-site IT resource, you'll operate a level above the day-to-day ticket queue - owning Level 2-3 escalations and acting as the local point of engagement and operational support for ...

MarketOnce

Senior Business Analyst

Denver, CO · On-site

$116K - $145K/yr

... DevOps, Jira, or similar tools, with a strong command of how to structure work through ticket ... Analyst or Senior BA, in growing, matrixed technical environment. Ideally in a consumer and ...

ECP

Senior Customer Support Representative (Remote)

Denver, CO · Remote

$19.75 - $27.25/hr

Monitor ticket data for trends and work proactively with leadership to address * Act as a triage ... Operational Excellence * Maintain ownership of triaged issues through resolution, ensuring timely ...

Axos Bank

Sr Systems Engineer - Azure

Centennial, CO · Hybrid

$120K - $150K/yr

... Operations team in San Diego. This is a senior individual contributor role with full ownership of ... This is not a ticket-closing role. You will own the Azure platform, infrastructure, identity ...

Zayo Group LLC

Senior Network Automation Engineer

Boulder, CO · Remote

$107K - $147K/yr

... network operations. This role combines traditional networking expertise with programming and ... Network and Services are monitored (auto-ticketed) to ensure proper ticket creation. * Including ...

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Senior Ticket Operations information

What is the difference between Senior Ticket Operations vs Ticketing Coordinator?

AspectSenior Ticket OperationsTicketing Coordinator
CredentialsExperience in ticketing systems, industry certifications often preferredSimilar experience, often entry to mid-level certifications
Work EnvironmentOversees ticketing processes, manages teams, strategic planningHandles ticket sales, customer service, and event setup
Industry UsageUsed in large venues, sports teams, and event organizationsCommon in event venues, theaters, and sports arenas

Senior Ticket Operations roles focus on managing ticketing strategies, overseeing teams, and ensuring smooth operations at a higher level. Ticketing Coordinators handle day-to-day ticket sales, customer interactions, and event setup. While both roles require ticketing system knowledge, Senior Ticket Operations positions involve more leadership and strategic planning, whereas Ticketing Coordinators focus on operational execution.

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The most popular types of Ticket Operations jobs in Colorado are:

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For Senior Ticket Operations jobs in Colorado, the most frequently searched job titles are:

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Cities in Colorado with the most Senior Ticket Operations job openings:

Senior Ticket Operations jobs near you

Senior DevOps Engineer

Aurora, CO • On-site

Placed
See more jobs at Placedexternal

$70/hr

Full-time

Re-posted 22 days ago

Job description

We need a senior DevOps and Observability Engineer, on contract. The role covers

infrastructure automation, CI/CD pipelines, cloud operations, and observability. You own both sides: build-and-deploy and the observability stack.

On-call rotation is part of the job, shared across the team.

Background check required.


Required Skills

• Infrastructure as Code and configuration management: Terraform for infrastructure,

Ansible for application deployment and config

• Scripting: Bash, Python, PowerShell

• CI/CD pipelines: GitHub Actions, including integration of SAST, DAST, secret

scanning, and dependency auditing without turning every deploy into a compliance

obstacle course

• Cloud platforms: AWS and/or Azure

• Cloud cost management: Infracost with pre-commit hooks, AWS Cost Explorer, AWS

Budgets, Azure Cost Management + Billing, Azure Budgets

• Identity and access management: IAM across cloud platforms; least privilege in

practice, not just on paper

• Networking fundamentals: VNETs, VPCs, subnets, routing, and enough

troubleshooting instinct to isolate a network problem without immediately filing a

ticket

• Log management: Splunk and/or ELK Stack (Elasticsearch, Logstash, Kibana)

• Observability and alerting: LogicMonitor

• Containerization: Docker, including writing efficient Dockerfiles and keeping images

lean; you know why bloated images are a problem and you don’t copy the internet’s

bad habits

• Version control: Git/GitHub

What You Bring

• 5 to 8 years in DevOps or platform engineering

• You build observability pipelines and alerting frameworks from scratch

• Cross-platform experience (Linux and Windows); Linux-first thinking is a plus

• You build tools, not workarounds

• You don’t need hand-holding to ship

• You’ve been on-call long enough to know the difference between an alert that

matters and one that wakes everyone up for nothing. When an incident hits, you

lead the call. Your post-mortems result in actual changes, not a doc nobody reads.

• You can connect SLO/SLA metrics to outcomes the business actually cares about

Nice to Have

• Kubernetes cluster administration

• Prometheus and/or Grafana (dashboard design and metrics pipelines)

• LogicMonitor Synthetics or similar uptime and synthetic