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Ticket Operations Assistant Jobs in Seattle, WA (NOW HIRING)

ASM Global

Usher/Ticket Taker

Kent, WA

$17.75/hr

Guest Service - Operations Reports To: Director of Event & Event Manager FLSA Status: Part Time ... Strong communication skills and the ability to assist guests with a variety of needs. * Ability to ...

ASM Global

Usher/Ticket Taker

Kent, WA · On-site

$17.75/hr

Guest Service - Operations Reports To: Director of Event & Event Manager FLSA Status: Part Time ... Strong communication skills and the ability to assist guests with a variety of needs. * Ability to ...

Tierpoint

Operations Technician I

Seattle, WA · On-site

$19.91 - $29.87/hr

Sunday - Thursday, 5:45am - 2:15pm Responsibilities Hardware and Infrastructure Support: * Assist ... Proactively manage ticket queue for timely request response and completion. Security & Compliance:

Tierpoint

Operations Technician I

Seattle, WA

$19.91 - $29.87/hr

Sunday - Thursday, 5:45am - 2:15pm Hardware and Infrastructure Support: * Assist in the ... Proactively manage ticket queue for timely request response and completion. Security & Compliance:

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Ticket Operations Assistant information

See Seattle, WA salary details

$12

$22

$35

How much do ticket operations assistant jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for ticket operations assistant in Seattle, WA is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Operations Assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the typical daily responsibilities of a Ticket Operations Assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What does a Ticket Operations Assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Seattle, WA? The most popular types of Ticket Operations jobs in Seattle, WA are:
What are popular job titles related to Ticket Operations Assistant jobs in Seattle, WA? For Ticket Operations Assistant jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Assistant jobs in Seattle, WA look for? The top searched job categories for Ticket Operations Assistant jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Ticket Operations Assistant jobs? Cities near Seattle, WA with the most Ticket Operations Assistant job openings:
Ticket Operations Assistant jobs near you
Infographic showing various Ticket Operations Assistant job openings in Seattle, WA as of July 2026, with employment types broken down into 100% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $46,911 per year, or $22.6 per hour.

Usher/Ticket Taker

ASM Global

Kent, WA

$17.75/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 5 days ago

ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

134th of 249 rated facilities management

Job description

Job Title: Usher/Ticket Taker

Department: Guest Service - Operations

Reports To: Director of Event & Event Manager

FLSA Status: Part Time Hourly/ Non-Exempt

Pay Rate: $17.75

Applicants must be 18 years old or older to apply and be hired

Position Summary

Join the team that helps create unforgettable live event experiences. As a member of our Guest Services team, you'll welcome guests, guide them to their seats, and ensure everyone feels safe, informed, and excited from the moment they arrive. This role is perfect for individuals who enjoy working with people, thrive in a fast-paced environment, and want to play a part in delivering memorable moments for thousands of guests.

Key Responsibilities

  • Welcome guests as they arrive and scan tickets to ensure smooth and efficient entry into the venue.
  • Assist guests in finding their assigned seats and navigating the facility with confidence.
  • Provide friendly, professional service while answering questions and sharing information about venue amenities.
  • Respond promptly and calmly to guest situations such as medical issues, disputes, or other incidents, and communicate with supervisors when needed.
  • Assist guests who may be separated from their group, including helping reunite lost children with their families.
  • Maintain accurate documentation when needed, including incident reports and lost-and-found logs.
  • Help create a positive, safe, and welcoming environment for every guest attending the event.

Qualifications & Skills

  • On-the-job training will be provided.
  • High school diploma preferred.
  • Ability to remain calm, professional, and courteous in a fast-paced event environment.
  • Strong communication skills and the ability to assist guests with a variety of needs.
  • Ability to multitask and work effectively as part of a team during busy events.
  • Must be able to stand, walk, and climb stairs for the duration of a shift (typically 6-8 hours).
  • Comfortable working indoors and outdoors, including potential exposure to varying weather conditions.
  • Availability to work nights, weekends, holidays, and event days as scheduled.

Benefits

  • Eligibility to participate in our 401(k) program after one year and 1,000 hours of service.
  • Holiday shifts paid at time and a half.
  • Sick time accrual at 1 hour for every 30 hours worked, usable in 2-hour increments or more.
  • Employees (and eligible family members) may qualify for Medical, Dental, and Vision benefits after completing 1,560 hours within a 365-day period.

TO APPLY:

Applications can be found at www.accessoshowarecenter.com /employment (http://www.accessoshowarecenter.com /employment).

Kate Anderson - HR Designee

accesso ShoWare Center

625 W. James St

Kent, WA 98032

Fax No. (253) 856-6713

EMAIL: Employment@accessoshowarecenter.com

Applicants that need reasonable accommodations to complete the application process may contact- 253-856-6706.

Legends Global/accesso ShoWare Center is an Equal Opportunity Employer/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Candidates must be legally authorized to work in the U.S. without sponsorship.

What ASM Global employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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