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Ticket Operations Assistant Jobs in Seattle, WA (NOW HIRING)

Big 5 LLC

Assistant Manager - Full-time

Seattle, WA · On-site

$26.15 - $29.05/hr

Successful operation of store in the absence of the Store Manager * Increase sales performance ... Employee Referral Program, Ticket Discounts to Top Attractions and Events, Pet Insurance ...

Big 5 LLC

Assistant Manager - Full-time

Redmond, WA

$20.83 - $23.14/hr

Successful operation of store in the absence of the Store Manager * Increase sales performance ... Employee Referral Program, Ticket Discounts to Top Attractions and Events, Pet Insurance ...

Big 5 LLC

Assistant Manager - Part-time

Monroe, WA

$19.05/hr

Successful operation of store in the absence of the Store Manager * Provide excellent customer ... Discount, Ticket Discounts to Top Attractions and Events, Employee Referral Program, Paid Sick ...

Updater

IT Engineer

Seattle, WA · On-site

Key Responsibilities Helpdesk Operations * Serve as the first point of contact for all IT support ... Own the day-to-day ticket queue: response and resolution SLAs, accurate categorization, escalation ...

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All JobsTicket Operations JobsTicket Operations Assistant JobsTicket Operations Assistant Jobs in Seattle, WA

Ticket Operations Assistant information

See Seattle, WA salary details

$12

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How much do ticket operations assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for ticket operations assistant in Seattle, WA is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Seattle, WA? The most popular types of Ticket Operations jobs in Seattle, WA are:
What are popular job titles related to Ticket Operations Assistant jobs in Seattle, WA? For Ticket Operations Assistant jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Assistant jobs in Seattle, WA look for? The top searched job categories for Ticket Operations Assistant jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Ticket Operations Assistant jobs? Cities near Seattle, WA with the most Ticket Operations Assistant job openings:
Ticket Operations Assistant jobs near you
Infographic showing various Ticket Operations Assistant job openings in Seattle, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,911 per year, or $22.6 per hour.

Endpoint Operations Technician II

Milestone Technologies, Inc.

Renton, WA • Remote

Other

This job post has expired today. Applications are no longer accepted.

Job description

Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. Our workplace is where you will sharpen existing skills and develop new ones around new technology as it emerges. It is a bright, vibrant, challenging environment that leave you feeling like you've helped make an impact. We need people who can hold a conversation as well as resolve complex technical issues effectively and efficiently through multiple mediums (chat, ticket, phone). We want people for whom going over and above is second nature, who value the people behind the problems, and for whom technology is their passion. We want to deliver the best IT Help Desk experience in the world and if you think you are up to the challenge, read on.

How You Will Make An Impact:

  • Apply critical thinking to complex user requests and provides as much context and information as possible to deliver the best solutions as quickly as possible
  • Troubleshoot client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi and wired connectivity to the internal network
  • Support user requests and performs remote installations as needed
  • Assist remote users with access problems ranging from password resets to network access failures
  • Support messaging & calendaring services and content collaboration
  • Support issues with mobile devices
  • Lead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, effectiveness; this technician then takes actions based on the current trends in service
  • Attend and participate in weekly team syncs by driving actionable discussions
  • Display learning agility by actively seeking answers when technically challenged

  • Seek feedback from other Help Desk Technicians to optimize and improve support, while also maintaining a solid understanding of general user support needs and requirements

  • Inspection of laptops coming into the repair area and ascertain the problem.
  • Replace offending parts, from memory, batteries, SSDs, WiFi cards, and screens.
  • Update BIOS and test laptops for unseen problems and confirm that the new parts are working properly.
  • Send laptops to RMA if they're within warranty for a problem with ports, keyboards, and power issues.

  • Decommission any badly damaged laptops (broken ports (user damaged), liquid damaged, severe case damage, etc.)

What You Will Need To Succeed:

  • Minimum 2+ years of experience in a helpdesk role or similar
  • HS Diploma or GED
  • Strong interpersonal communication skills with a high degree of empathy is a must
  • Complete understanding of Microsoft Outlook client (Windows & Mac) and Outlook Web Access, with experience resolving complex problems and assisting users with advanced functionality
  • Experience in supporting PCs and Windows OS in a commercial or enterprise environment is preferred
  • Applied experience with Microsoft Exchange, including a firm understanding of Groups and permissions is key
  • Comprehensive knowledge of Windows is a plus, in issues ranging from resolving registry conflicts to troubleshooting system crashes and performance issues
  • Deep understanding of fault domain isolation, and root-cause analysis is essential for success in this role
  • Proven experience resolving secure network access problems involving but not limited to digital certificate authentication and client remote access services, either using Juniper Networks or Cisco solutions
  • Working knowledge of video collaboration, including tools like Zoom, WebEx, etc.
  • Strong knowledge of supporting iOS and Android devices in a commercial or enterprise environment
  • Working knowledge of Active Directory and basic AD administration
Employment Type: US Regular FT

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