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Ticket Operations Assistant Jobs in Mercer Island, WA

ASM Global

Usher/Ticket Taker

Kent, WA · On-site

$17.75/hr

Guest Service - Operations Reports To: Director of Event & Event Manager FLSA Status: Part Time ... Strong communication skills and the ability to assist guests with a variety of needs. * Ability to ...

ASM Global

Usher/Ticket Taker

Kent, WA · On-site

$17.75/hr

Guest Service - Operations Reports To: Director of Event & Event Manager FLSA Status: Part Time ... Strong communication skills and the ability to assist guests with a variety of needs. * Ability to ...

Tierpoint

Operations Technician I

Seattle, WA · On-site

$19.91 - $29.87/hr

Sunday - Thursday, 5:45am - 2:15pm Hardware and Infrastructure Support: * Assist in the ... Proactively manage ticket queue for timely request response and completion. Security & Compliance:

Tierpoint

Operations Technician I

Seattle, WA · On-site

$19.91 - $29.87/hr

Sunday - Thursday, 5:45am - 2:15pm Responsibilities Hardware and Infrastructure Support: * Assist ... Proactively manage ticket queue for timely request response and completion. Security & Compliance:

JCPenney

Operations Associate - Alderwood Mall

Lynnwood, WA · On-site

$17.25 - $21.57/hr

Executes pricing and signing - You can change ticket prices and signing on merchandise across the ... When merchandise is getting low, you assist your sales floor peers and leaders by pulling and ...

JCPenney

Operations Associate - Alderwood Mall

Lynnwood, WA · On-site

$17.25 - $21.57/hr

Executes pricing and signing - You can change ticket prices and signing on merchandise across the ... When merchandise is getting low, you assist your sales floor peers and leaders by pulling and ...

JCPenney

Operations Associate - Tacoma Mall

Tacoma, WA · On-site

Executes pricing and signing - You can change ticket prices and signing on merchandise across the ... When merchandise is getting low, you assist your sales floor peers and leaders by pulling and ...

JCPenney

Operations Associate - Tacoma Mall

Tacoma, WA · On-site

$17.25 - $21.57/hr

Executes pricing and signing - You can change ticket prices and signing on merchandise across the ... When merchandise is getting low, you assist your sales floor peers and leaders by pulling and ...

JCPenney

Operations Associate - Tacoma Mall

Tacoma, WA · On-site

$17.25 - $21.57/hr

Executes pricing and signing - You can change ticket prices and signing on merchandise across the ... When merchandise is getting low, you assist your sales floor peers and leaders by pulling and ...

University of Washington

PARKING SPECIALIST

Seattle, WA · On-site +1

$60K/yr

... Parking Operations Assistant Manager, Parking Specialists play a principle role in creating a ... Issue accurate parking warnings and citations - Use a computerized hand-held ticket writer (or ...

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Ticket Operations Assistant information

See Mercer Island, WA salary details

$13

$24

$37

How much do ticket operations assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for ticket operations assistant in Mercer Island, WA is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $27.36 per hour, depending on experience, location, and employer.

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are popular job titles related to Ticket Operations Assistant jobs in Mercer Island, WA?

For Ticket Operations Assistant jobs in Mercer Island, WA, the most frequently searched job titles are:

What cities near Mercer Island, WA are hiring for Ticket Operations Assistant jobs?

Cities near Mercer Island, WA with the most Ticket Operations Assistant job openings:

Ticket Operations Assistant jobs near you
Infographic showing various Ticket Operations Assistant job openings in Mercer Island, WA as of June 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,485 per year, or $24.3 per hour.

Usher/Ticket Taker

Kent, WA • On-site

ASM Global
Arts, Entertainment, and Recreation • 10K+ employees

6.6

Company rating: 6.6 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

146th of 256 rated facilities management

People enjoy working here

Recommended by students

Respectful managers

Learn more about ASM Globalexternal

$17.75/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted yesterday

Job description

Job Title: Usher/Ticket Taker
Department: Guest Service - Operations
Reports To: Director of Event & Event Manager
FLSA Status: Part Time Hourly/ Non-Exempt
Pay Rate: $17.75
Applicants must be 18 years old or older to apply and be hired
Position Summary
Join the team that helps create unforgettable live event experiences. As a member of our Guest Services team, you'll welcome guests, guide them to their seats, and ensure everyone feels safe, informed, and excited from the moment they arrive. This role is perfect for individuals who enjoy working with people, thrive in a fast-paced environment, and want to play a part in delivering memorable moments for thousands of guests.
Key Responsibilities
  • Welcome guests as they arrive and scan tickets to ensure smooth and efficient entry into the venue.
  • Assist guests in finding their assigned seats and navigating the facility with confidence.
  • Provide friendly, professional service while answering questions and sharing information about venue amenities.
  • Respond promptly and calmly to guest situations such as medical issues, disputes, or other incidents, and communicate with supervisors when needed.
  • Assist guests who may be separated from their group, including helping reunite lost children with their families.
  • Maintain accurate documentation when needed, including incident reports and lost-and-found logs.
  • Help create a positive, safe, and welcoming environment for every guest attending the event.

Qualifications & Skills
  • On-the-job training will be provided.
  • High school diploma preferred.
  • Ability to remain calm, professional, and courteous in a fast-paced event environment.
  • Strong communication skills and the ability to assist guests with a variety of needs.
  • Ability to multitask and work effectively as part of a team during busy events.
  • Must be able to stand, walk, and climb stairs for the duration of a shift (typically 6-8 hours).
  • Comfortable working indoors and outdoors, including potential exposure to varying weather conditions.
  • Availability to work nights, weekends, holidays, and event days as scheduled.

Benefits
  • Eligibility to participate in our 401(k) program after one year and 1,000 hours of service.
  • Holiday shifts paid at time and a half.
  • Sick time accrual at 1 hour for every 30 hours worked, usable in 2-hour increments or more.
  • Employees (and eligible family members) may qualify for Medical, Dental, and Vision benefits after completing 1,560 hours within a 365-day period.

TO APPLY:
Applications can be found at www.accessoshowarecenter.com /employment (http://www.accessoshowarecenter.com /employment).
Kate Anderson - HR Designee
accesso ShoWare Center
625 W. James St
Kent, WA 98032
Fax No. (253) 856-6713
EMAIL: Employment@accessoshowarecenter.com
Applicants that need reasonable accommodations to complete the application process may contact- 253-856-6706.
Legends Global/accesso ShoWare Center is an Equal Opportunity Employer/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Candidates must be legally authorized to work in the U.S. without sponsorship.
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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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