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Ticket Operations Assistant Jobs in Atlanta, GA (NOW HIRING)

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The ... Prioritize and respond to e-mails and phone calls in a fast-paced environment * Assist our Clients ...

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The ... Prioritize and respond to e-mails and phone calls in a fast-paced environment * Assist our Clients ...

Victory Live

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The ... Prioritize and respond to e-mails and phone calls in a fast-paced environment * Assist our Clients ...

Victory Live

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The ... Prioritize and respond to e-mails and phone calls in a fast-paced environment * Assist our Clients ...

Catch Air

Party Coordinator

Tucker, GA

$10.50/hr

Unlike traditional entertainment centers, we focus on active play--no arcade games or ticket booths ... Support Operations: Assist with other duties as needed to maintain smooth operations during shifts.

OSTechnical

Be Seen First

Hybrid Executive Administrative Assistant-IT Operations & Procurement

Atlanta, GA · On-site

Executive Administrative Assistant - IT Operations & Procurement Location: Mobile, AL (Hybrid - In ... Go-Live Surveys & Ticket Coordination: Administer surveys, create tickets, assign ownership, and ...

JCPenney

Operations Associate - Hiram Square

Hiram, GA · On-site

Executes pricing and signing - You can change ticket prices and signing on merchandise across the ... When merchandise is getting low, you assist your sales floor peers and leaders by pulling and ...

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Ticket Operations Assistant information

See Atlanta, GA salary details

$10

$19

$29

How much do ticket operations assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ticket operations assistant in Atlanta, GA is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $21.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Atlanta, GA? The most popular types of Ticket Operations jobs in Atlanta, GA are:
What are popular job titles related to Ticket Operations Assistant jobs in Atlanta, GA? For Ticket Operations Assistant jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Assistant jobs in Atlanta, GA look for? The top searched job categories for Ticket Operations Assistant jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Ticket Operations Assistant jobs? Cities near Atlanta, GA with the most Ticket Operations Assistant job openings:
Ticket Operations Assistant jobs near you
Infographic showing various Ticket Operations Assistant job openings in Atlanta, GA as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,641 per year, or $19.1 per hour.

Ticketing Operations Specialist

Ticket Evolution

Atlanta, GA • On-site

$49K - $66K/yr

Full-time

Re-posted 11 days ago

Job description

ABOUT VICTORY LIVE
Victory Live is a private equity-backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and professional resellers. Victory Live's comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment.
THE POSITION
This role is responsible for managing the day-to-day ticket fulfillment process. The role supports our Partners, Travel Agents, and Customers via phone and email, and provides technical assistance related to various API integrations with partner and automation platforms.
This position combines customer service, operational support, and system management. The ideal candidate thrives in a high-volume, time-sensitive environment and delivers exceptional service.
This is a full-time, non-exempt position reporting to the Operations Coordinator. The role is 100% in-office at our Buckhead, Atlanta location and requires evening and weekend availability.
RESPONSIBILTIES
  • Execute daily fulfillment processes and protocols
  • Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to buyers
  • Process end-customers in both the purchasing and fulfillment of ticket orders (digital, print, and physical) for concerts, festivals, sports, theater, and other live events in accordance with event and client-specific protocols
  • Apply marketplace policies to orders, and handle claims protocols for all buyers reporting order issues
  • Understand the unique (Ticket Evolution) service offerings
  • Support the concierge/travel department to source and quote inventory to convert sales
  • Prioritize and respond to e-mails and phone calls in a fast-paced environment
  • Assist our Clients with a variety of requests, including researching and resolving common issues
  • Escalate client requests to appropriate teams or individuals when necessary
  • Build sustainable, trusting relationships with our Clients through open and interactive communication
  • Follow up on client requests to reach a satisfactory resolution
  • Leverage software to complete client requests
  • Collaborate with peers across all departments to improve the overall Member experience
  • Meet or exceed department standards for quality of service

REQUIREMENTS
What we're looking for
  • Proficiency with Microsoft Office Suite and Google Workspace (Chrome, Gmail, Google Docs, Google Sheets)
  • Strong verbal and written communication skills
  • Excellent organizational, administrative, and interpersonal skills
  • Comfortable working in a collaborative team environment
  • Able to prioritize multiple tasks with minimal guidance and proactively identify and resolve issues
  • Able to quickly learn and effectively utilize new software
  • Ability to conduct quick, thorough research to troubleshoot errors
  • Professional demeanor; able to perform well in high-pressure situations
  • Strong problem-solving, research, and analytical capabilities
  • Flexibility to work nights and weekends as needed to meet business demands

Preferred Qualifications
  • Bachelor's degree from an accredited institution
  • Experience working in primary or secondary ticketing platforms or box office operations

Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.

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