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Ticket Operations Assistant Jobs in Norcross, GA

AEG

Service & Sales Intern 2026-27 Season

Duluth, GA · On-site

$13.75 - $18.75/hr

Mobile Ticketing & Troubleshooting - Gain a strong working knowledge of the mobile ticketing platform and assist fans in resolving ticket-related issues. * Game Day Operations - Assist with will-call ...

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The ... Prioritize and respond to e-mails and phone calls in a fast-paced environment * Assist our Clients ...

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The ... Prioritize and respond to e-mails and phone calls in a fast-paced environment * Assist our Clients ...

Victory Live, Inc.

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

Victory Live Ticket Fulfillment Manager Victory Live is a private equity-backed technology company ... Prioritize and respond to e-mails and phone calls in a fast-paced environment * Assist our Clients ...

Victory Live

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The ... Prioritize and respond to e-mails and phone calls in a fast-paced environment * Assist our Clients ...

Victory Live

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The ... Prioritize and respond to e-mails and phone calls in a fast-paced environment * Assist our Clients ...

Catch Air

Party Coordinator

Tucker, GA · On-site

$10.50/hr

Unlike traditional entertainment centers, we focus on active play--no arcade games or ticket booths ... Support Operations: Assist with other duties as needed to maintain smooth operations during shifts.

EcoShield

Operations Manager

Atlanta, GA · On-site

$70K - $80K/yr

Manage inventory controls, GPS tracking systems, service equipment maintenance, and service ticket ... routes. * Assist the General Manager with operational planning, incident reporting, budget ...

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Ticket Operations Assistant information

See Norcross, GA salary details

$10

$18

$28

How much do ticket operations assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for ticket operations assistant in Norcross, GA is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.96 per hour, depending on experience, location, and employer.

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are popular job titles related to Ticket Operations Assistant jobs in Norcross, GA?

For Ticket Operations Assistant jobs in Norcross, GA, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Assistant jobs in Norcross, GA look for?

The top searched job categories for Ticket Operations Assistant jobs in Norcross, GA are:

What cities near Norcross, GA are hiring for Ticket Operations Assistant jobs?

Cities near Norcross, GA with the most Ticket Operations Assistant job openings:

Ticket Operations Assistant jobs near you
Infographic showing various Ticket Operations Assistant job openings in Norcross, GA as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,657 per year, or $18.6 per hour.

Service & Sales Intern 2026-27 Season

Duluth, GA • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

$13.75 - $18.75/hr

Full-time, Internship

Posted 4 days ago

Job description

The Atlanta Gladiators are seeking a motivated and detail-oriented intern to join our in-season internship program as a Service and Sales Intern during the 2026-27 Gladiators season. This internship is an excellent opportunity to gain hands-on experience with the Archtics ticketing system and FEVO, while learning the fundamentals of ticket operations, sales, and game day operations.
Key Responsibilities:
  • Ticketing System Expertise - Develop a strong foundational knowledge of Archtics and FEVO to assist with ticket sales, inventory management, and event setup.
  • Ticket Inventory Management - Maintain an organized and up-to-date ticket inventory to ensure smooth sales and distribution.
  • Sales & Strategy Collaboration - Work alongside the Manager of Service and Retention to create and execute innovative ticketing strategies.
  • Mobile Ticketing & Troubleshooting - Gain a strong working knowledge of the mobile ticketing platform and assist fans in resolving ticket-related issues.
  • Game Day Operations - Assist with will-call distribution and troubleshooting customer needs at the box office.
  • Client Support & Customer Service - Provide excellent service at the will-call window, via phone, and in person, ensuring fans have a seamless ticketing experience.
  • CRM & Account Management - Maintain accurate client records in Salesforce CRM and update customer accounts as needed.
  • Payment & Sales Processing - Assist with ticket sales, payment processing, and managing will-call pickup.

Preferred Qualifications:
  • Prior experience with Archtics ticketing system is preferred.
  • Prior experience using FEVO is preferred.
  • Strong problem-solving skills and ability to troubleshoot client issues.
  • Excellent communication and customer service skills.
  • Highly organized with great attention to detail.
  • Interest in sports business, ticket sales, and servicing.

Perks of the Internship:
  • Gain real-world experience in a professional sports front office.
  • Learn industry-leading ticketing platforms like Archtics & FEVO.
  • Networking opportunities with sports industry professionals.
  • Gain college credit.

Internship Requirements:
  • In-season internship (September 2026- April 2027)
  • All internships are in person; no remote opportunities are available at this time.
  • Ability to work evenings and weekends within the students designated credit hour requirement when necessary.
  • All interns must be students at accredited colleges and universities, with the ability to earn academic credit for time spent in an internship position.
  • Internships are open to Sophomores, Juniors and Seniors receiving college credit.
  • Internships do not provide compensation, housing, or transportation.
  • Internships do not guarantee full-time positions with the Gladiators upon completion.
  • Be able to maintain confidential information.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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