Ticket Operations Assistant Jobs in Minnesota (NOW HIRING)

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

Uptown Theater and Venue Nation are seeking an Operations Assistant who will be responsible for ensuring office administrative duties are fulfilled in a timely fashion and all venue items/gear are ordered as needed and inventoried/catalogued. This role may also assist department managers with various department specific tasks. This may include ensuring schedules are completed and departments are appropriately staffed for events. In addition, they are responsible for processing and maintaining payroll records in accordance with Live Nation Payroll policies and other duties as assigned by the Operations, Production, and General Managers.

WHAT THIS ROLE WILL DO

Coding, Submitting, & Tracking of Invoices/Payments and Receipts

Coordinating site visits from our third-party vendors (HVAC, Pest Control, Inspections, etc.)

Administrative tasks such as but not limited to mail distribution.

Assist as needed with various shipping and tracking, etc.

Oversee the issuing of all venue credentials, business card ordering, invoices, etc.

Event preparation - Administrative tasks such as but not limited to printing of Day Of Show/Deployment Sheets, Marquee and Upsell prep, printing of Marquee posters, etc.

Ensure record keeping and proper filling of; Pre-Event Inspection Reports, Event Related Incident Reports, Workman Comp/General Liability Claims.

Oversee the ordering, fulfillment and delivery of all venue gear.

Managing ticket requests as needed.

Monitoring and responding to guest questions via email and phone.

Overseeing/assisting with group messaging and communications with all staff.

Other tasks as assigned by the General Manager, Operations Manager, and Production Manager.

SHARED RESPONSIBILITIES TO ASSIST MANAGERS WITH INCLUE

Ensure all departments are adequately staffed for every event (adequately for each individual staffing level).

Monitor and manage payroll

Accurately submit all hours worked for team members into payroll system for timely processing.

Actively oversee staffing numbers. In addition, actively monitor attendance numbers and communicate staffing changes to department supervisors.

WHAT THIS PERSON WILL BRING

1 year's plus of administrative experience preferred.

2 years' plus of work experience in a comparable role preferred.

High School Diploma or equivalent.

Great attention to detail and ability to work against deadlines.

Strong strategic thinking and creative problem-solving skills.

Self-starter attitude that can work independently.

Excellent verbal, written and interpersonal communication skills.

Knowledge of Microsoft suite (Outlook, Excel, Word) and related programs.

Acute sense of judgment, tact and diplomacy.

Position requires sitting, typing, walking and occasionally lifting 25 lbs. plus using proper lifting techniques.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.