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Ticket Operations Jobs in Minnesota (NOW HIRING)

Livenation

Ticket Seller- Varisity

Minneapolis, MN

... Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of ... Running Ticket Program on Computer for Sales * Processing Opening and Closing Paperwork * Knowledge ...

LineQuest

Operations Manager

Cambridge, MN · On-site

Operations Manager - Utility Locating Location: Must reside within a 50-mile radius of Cambridge ... • Monitor daily ticket flow and resource allocation to maintain productivity and on-time ...

Line Quest, LLC

Operations Manager

Cambridge, MN · On-site

Operations Manager - Utility Locating Location: Must reside within a 50-mile radius of Cambridge ... • Monitor daily ticket flow and resource allocation to maintain productivity and on-time ...

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Ticket Operations information

See Minnesota salary details

$9

$23

$48

How much do ticket operations jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for ticket operations in Minnesota is $23.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $27.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the most commonly searched types of Ticket Operations jobs in Minnesota? The most popular types of Ticket Operations jobs in Minnesota are:
What are popular job titles related to Ticket Operations jobs in Minnesota? For Ticket Operations jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Ticket Operations jobs in Minnesota look for? The top searched job categories for Ticket Operations jobs in Minnesota are:
Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in Minnesota as of July 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution, with an average salary of $49,205 per year, or $23.7 per hour.

Assistant Director, Ticket Operation and Sales

University of St Thomas

Saint Paul, MN • On-site

$45K - $51K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

University Of St. Thomas (Minnesota) rating

8.1

Company rating: 8.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

154th of 614 rated colleges and universities

Job description

OVERVIEW
The University of St. Thomas invites qualified candidates to apply for an Assistant Director of Ticket Operation and Sales position within the department for Intercollegiate Athletics.
The University of St. Thomas embraces belonging and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion an inclusive environment. The University is an Equal Employment Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or other protected characteristic. This commitment to inclusion and equal opportunity is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good. A successful candidate will possess a commitment to the ideals of this mission.
JOIN OUR COMMUNITY
The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:
  • Tuition Remission for employees, spouses, and dependents
  • Generous Retirement Contributions to support your future
  • Comprehensive Health Coverage including medical, dental, and vision
  • Fully Paid Insurance: disability, life, and AD&D
  • Paid Parental Leave to support growing families

Salary Range: $45,000 to $51,000
The University of St. Thomas has provided a salary range that represents its good faith estimate of what the University may pay for the position at the time of posting. The specific salary offered will be determined based on factors such as the qualifications of the selected candidate, departmental budget, internal salary equity considerations, and available market information.
JOB SUMMARY
The Assistant Director of Ticket Operations & Sales plays a critical role in driving ticket revenue and managing daily ticket operations for the athletic department. This position requires a hands-on professional who actively sells tickets, oversees ticketing systems and processes, and supports game-day operations across multiple sports. The Assistant Director works closely with marketing, development, and external relations to maximize attendance, revenue, and fan experience while operating effectively in a lean, fast-paced environment. This role requires strong communication skills, organization, a customer-focused attitude, and the ability to handle a fast-paced environment.
ESSENTIAL FUNCTIONS
Ticket Ops & System Management
  • Assist with the setup and management of all ticketed events in the ticketing platform (Paciolan)
  • Lead game ticket operations for assigned sports including setting up scanners, box office operations, student supervision and customer resolution.
  • Assist with the build out for upcoming events, manage inventory, pricing, seating maps, and promotional codes.
  • Process ticket orders, account updates, exchanges, and refunds while ensuring accuracy and compliance.
  • Ensure compliance with NCAA, conference, and institutional ticketing policies.
  • Collaborate with event staff and other departments to ensure a seamless event experience for attendees.

Ticket Sales & Revenue Generation
  • Generate ticket revenue through direct outbound sales efforts including season tickets, mini-plans, group sales, and premium seating.
  • Manage a personal sales portfolio driven to meet or exceed established departmental revenue goals annually.
  • Develop relationships with alumni, corporate partners, community organizations, and campus partners to grow and advance ticket sales and attendance across ticketed sports.
  • Assist in the planning and execution of sales campaigns, promotional nights, and targeted outreach initiatives.
  • Support ticket sales and operations efforts for all assigned ticketed sports.

Customer Service
  • Address customer inquiries, concerns, and complaints in a professional and courteous manner.
  • Provide accurate information about events, including dates, times, locations, and ticket pricing.
  • Resolve issues related to ticketing, such as refunds, exchanges, and lost tickets, in accordance with company policies.

QUALIFICATIONS
Minimum Qualifications
  • Bachelor's degree
  • One year experience in ticket sales and/or ticket operations, customer service, or a related field
  • Proficiency with ticketing software
  • Strong interpersonal and communication skills
  • Ability to handle stressful situations and resolve conflicts effectively
  • Flexibility to work evenings, weekends, and holidays as required

Preferred Qualifications
  • Masters degree
  • Prior experience at the college or professional level
  • Experience with Paciolan ticketing software

Physical Requirements
The ability to work in and move about office and recreational facility setting. The ability to use a computer and other office equipment. The ability to lift equipment weighing up to 40 lbs. The ability to commute to offsite locations to attend meetings. The ability to read printed materials and a computer screen. The ability to communicate in person, by email, via video, and over the telephone. The University provides reasonable accommodations to qualified individuals with disabilities who require and request accommodations in order to perform the essential functions of their jobs.
HOW TO APPLY
All interested candidates must apply online at https://www.stthomas.edu/jobs/. Follow the instructions to complete an online application which includes creating or updating an applicant profile, uploading a resume, and completing a job specific application.
In light of its commitment to create and maintain a safe learning and working environment, employment with the University of St. Thomas requires consent and successful completion of a background screening.
Official job posting is available at www.stthomas.edu/jobs.

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