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User Operations Associate Jobs in Minnesota (NOW HIRING)

The Operations Support Associate will be responsible for completing standard and non-routine ... Solid User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint) * Strong ER ...

The Operations Support Associate will be responsible for completing standard and non-routine ... Solid User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint) * Strong ER ...

... associate and leader support. The Manager, HR Operations partners closely with HR, Talent, Payroll ... Govern security and user access, ensuring appropriate controls, approvals, and segregation of ...

... associate and leader support. The Manager, HR Operations partners closely with HR, Talent, Payroll ... Govern security and user access, ensuring appropriate controls, approvals, and segregation of ...

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User Operations Associate information

What does a User Operations Associate do?

A User Operations Associate is responsible for supporting and improving the user experience on a company’s platform or service. Their duties often include responding to user inquiries, troubleshooting issues, and collaborating with other teams to resolve user problems efficiently. They also analyze user feedback and data to identify trends and suggest improvements. This role is crucial in ensuring users receive timely assistance and the company's operations run smoothly. User Operations Associates typically work in customer support, tech companies, or online platforms.

What are some common challenges faced by User Operations Associates, and how can they effectively address them?

User Operations Associates often encounter challenges such as handling a high volume of user inquiries, troubleshooting technical issues, and balancing efficiency with personalized service. To address these, it's important to develop strong communication skills, become familiar with internal tools and processes, and collaborate closely with product and engineering teams for issue escalation. Regular training and feedback sessions can also help Associates stay updated on best practices and improve their problem-solving abilities.

What are the key skills and qualifications needed to thrive as a User Operations Associate, and why are they important?

To thrive as a User Operations Associate, you need strong problem-solving abilities, attention to detail, and a background in customer support or operations, often supported by a bachelor's degree. Familiarity with CRM tools (like Zendesk or Salesforce), ticketing systems, and basic data analysis platforms is typically required. Excellent communication, empathy, and adaptability are crucial soft skills for engaging with users and resolving issues efficiently. These skills ensure smooth user experiences, effective issue resolution, and contribute to the overall success of user-focused products or services.
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Infographic showing various User Operations Associate job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Marketing Operations Associate

Marketing Operations Associate

Fishbowl Solutions

Minneapolis, MN

Full-time

Posted yesterday

New


Job description

The Marketing Operations Associate is a key member of the Fishbowl Solutions marketing team. We are on the cutting edge of technology, using AI tools like Claude every day to accelerate content drafting, reporting, and campaign coordination. You will own responsibilities that impact demand for our products and services, partnering with Sales to create and implement marketing campaigns that influence customer and partner perception. You will be focused on streamlining our online assets, Eloqua marketing automation, and CRM to drive engagement and measurable results across website, social media, email, webinars, trade shows, and customer events. You will also serve as the internal liaison for our third-party business development partner and own our customer case study program end to end. As a member of the marketing team, you will play a critical role in driving company growth.

We are looking for a Marketing Operations Associate who is proactive by nature: someone who arrives at weekly review with first-draft copy, content calendar updates, and campaign proposals already in hand, rather than waiting to be assigned the work. A marketer who values applying insights from SEO, data analytics, and CRM to sharpen digital marketing content and priorities, and who treats AI tooling as a daily habit rather than an occasional shortcut. If you are a marketing professional with experience in one or more of these areas, apply today. At Fishbowl Solutions, we hire for talent and train for skill!

As Marketing Operations Associate, a typical day might include:

  • Arriving at weekly marketing review with first-draft copy, content calendar updates, and campaign proposals already in hand
  • Using AI tools like Claude as a daily habit to draft content, summarize reports, and speed up campaign coordination
  • Creating and executing marketing campaigns in Eloqua, from creative briefs and email invites to landing pages and target contact lists
  • Producing and maintaining sales enablement materials, including case studies, battlecards, and campaign collateral
  • Serving as the primary point of contact for our third-party business development partner, tracking SLAs and reviewing outbound messaging
  • Running our customer case study program end to end, from identifying stories in the sales pipeline to interviews, drafting, and publishing
  • Promoting Fishbowl's activities and presence at customer and industry events, including Oracle OpenWorld and PTC Live
  • Monitoring and working to improve Fishbowl's page rankings (SEO) and website user journeys
  • Providing CRM support and data hygiene, and delivering regular marketing performance reports to leadership

Qualifications:

  • Bachelor's degree in Marketing, Communications, or Business Administration
  • 2-4 years of proven work experience as a Marketing Coordinator or Associate
  • Proficient with Microsoft Office, with extensive working knowledge of Excel and PowerPoint
  • Demonstrated daily-use fluency with AI tools (Claude, ChatGPT, or equivalent) for drafting copy, generating reporting summaries, and accelerating campaign coordination
  • Hands-on experience with Eloqua or comparable marketing automation (Marketo, HubSpot)
  • Experience with SEO/SEM, including tools such as Yoast SEO for WordPress
  • Experience with one or more graphic design programs, such as Adobe Creative Suite or Canva
  • Experience with Google Analytics or related program

*Google Analytics and Google Ads certifications a plus

What Fishbowl Solutions can offer you:

  • A small, high-growth company that allows employees to determine their career trajectory
  • An environment of continuous learning and opportunity to quickly expand responsibilities
  • A place that fosters a team-first environment; focused on collaborating, developing meaningful relationships, and enabling cross-functional work
  • Direct experience in solving clients' business problems with world-class technology solutions
  • A conveniently located office in St. Louis Park, MN, free parking. Located right off the Cedar Lake Regional Trail, near downtown Minneapolis and the Midtown Greenway
  • Opportunities to participate in company-sponsored activities like kickball and broomball, social events and happy hours, professional sporting events, potluck lunches, and volunteer opportunities in the local community

Fishbowl Solutions is a quickly growing, entrepreneurial company that values the customer first, teamwork, intellectual agility, ambition, and continuous learning. At Fishbowl Solutions, we hire for talent and train for skill. The sky is the limit for you and the team!