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User Operations Associate Jobs in Minnesota (NOW HIRING)

Alarm.com

Support Operations Associate I

Minneapolis, MN · On-site

$17.75 - $23/hr

Support Operations Associate I Bloomington, Minnesota Do you have a passion for providing ... user's homes and businesses are functioning properly. Prior technical knowledge is not required ...

Alarm.com

Support Operations Associate I

Bloomington, MN · On-site

$17 - $22/hr

... user's homes and businesses are functioning properly. Prior technical knowledge is not required ... ASSOCIATE REQUIREMENTS * Strong customer service orientation and disposition * Interest in ...

Alarm.com

Support Operations Associate I

Minneapolis, MN

$17.75 - $23/hr

... user's homes and businesses are functioning properly. Prior technical knowledge is not required ... ASSOCIATE REQUIREMENTS * Strong customer service orientation and disposition * Interest in ...

Alarm.com

Support Operations Associate I

Bloomington, MN · On-site

$17 - $22/hr

... user's homes and businesses are functioning properly. Prior technical knowledge is not required ... ASSOCIATE REQUIREMENTS * Strong customer service orientation and disposition * Interest in ...

Marmon

End User Support Technician

Brooklyn Park, MN · On-site

Manages day-to-day operations of O365 and shared business applications, telecommunications, and ... Associate degree in Information Systems, related field, or equivalent experience. * Preferred ...

Old Republic

Operations Analyst M365

Minnetonka, MN · On-site

$60K - $85K/yr

The position focuses heavily on the end-user Exchange experience (mailboxes, mail flow, client ... Associate-level position for individuals with the aptitude, educational background, or related work ...

Xylem

Operations Support Associate

Roseville, MN · On-site

The Operations Support Associate will be responsible for completing standard and non-routine ... Solid User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint) * Strong ER ...

Xylem

Operations Support Associate

Shoreview, MN · On-site

The Operations Support Associate will be responsible for completing standard and non-routine ... Solid User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint) * Strong ER ...

Xylem

Operations Support Associate

Roseville, MN · On-site

The Operations Support Associate will be responsible for completing standard and non-routine ... Solid User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint) * Strong ER ...

Maurices

Manager, HR Operations

Duluth, MN · Hybrid

... associate and leader support. The Manager, HR Operations partners closely with HR, Talent, Payroll ... Govern security and user access, ensuring appropriate controls, approvals, and segregation of ...

Maurices Incorporated

Manager, HR Operations

Duluth, MN · On-site

... associate and leader support. The Manager, HR Operations partners closely with HR, Talent, Payroll ... Govern security and user access, ensuring appropriate controls, approvals, and segregation of ...

Old Republic

Operations Analyst M365

Minnetonka, MN · Hybrid

$60K - $85K/yr

... and user productivity.The position focuses heavily on the enduser Exchange experience (mailboxes ... Associate-level position for individuals with the aptitude, educational background, or related work ...

Fox Rothschild

IS Operations Support

Minneapolis, MN · On-site

$30.30 - $39.90/hr

Provide end-user support (phone, remote, and desk-side) for business applications and operating ... Associate's degree in a related field, or an equivalent combination of education and experience ...

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User Operations Associate information

See Minnesota salary details

$11

$25

$52

How much do user operations associate jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for user operations associate in Minnesota is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $29.66 per hour, depending on experience, location, and employer.

What does a User Operations Associate do?

A User Operations Associate is responsible for supporting and improving the user experience on a company’s platform or service. Their duties often include responding to user inquiries, troubleshooting issues, and collaborating with other teams to resolve user problems efficiently. They also analyze user feedback and data to identify trends and suggest improvements. This role is crucial in ensuring users receive timely assistance and the company's operations run smoothly. User Operations Associates typically work in customer support, tech companies, or online platforms.

What are some common challenges faced by User Operations Associates, and how can they effectively address them?

User Operations Associates often encounter challenges such as handling a high volume of user inquiries, troubleshooting technical issues, and balancing efficiency with personalized service. To address these, it's important to develop strong communication skills, become familiar with internal tools and processes, and collaborate closely with product and engineering teams for issue escalation. Regular training and feedback sessions can also help Associates stay updated on best practices and improve their problem-solving abilities.

What are the key skills and qualifications needed to thrive as a User Operations Associate, and why are they important?

To thrive as a User Operations Associate, you need strong problem-solving abilities, attention to detail, and a background in customer support or operations, often supported by a bachelor's degree. Familiarity with CRM tools (like Zendesk or Salesforce), ticketing systems, and basic data analysis platforms is typically required. Excellent communication, empathy, and adaptability are crucial soft skills for engaging with users and resolving issues efficiently. These skills ensure smooth user experiences, effective issue resolution, and contribute to the overall success of user-focused products or services.
What are popular job titles related to User Operations Associate jobs in Minnesota? For User Operations Associate jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching User Operations Associate jobs in Minnesota look for? The top searched job categories for User Operations Associate jobs in Minnesota are:
User Operations Associate jobs near you
Infographic showing various User Operations Associate job openings in Minnesota as of June 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,464 per year, or $25.7 per hour.
Part-Time Deposit Operations Associate

Part-Time Deposit Operations Associate

Drake Bank

Saint Paul, MN • On-site

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

SUMMARY:

The Part-Time Deposit Operations Associate is responsible for the administration of deposit operations products and services. The Part-Time Deposit Operations Associate provides superior customer service to internal and external clients, while conducting operational tasks.

This is an on-site, part-time position with 20 hours per week.

ESSENTIAL DUTIES & RESPONSIBILITES:

Deposit Operations and Electronic Banking (75%)

  • Orders scanners, initiates tokens, and performs testing of user access and processes
  • Coordinates system issues with appropriate departments and opens cases with Fiserv for further troubleshooting when necessary
  • Conducts monthly audit reviews, 90-day and annual audits of cash management client files and services
  • Scans online enrollment forms into Director and files accordingly
  • Maintains knowledge of past and current bank products and services while staying updated on emerging technologies, services, and operational trends
  • Establishes and maintains procedures for all electronic banking and cash management services
  • Partners with Deposit Operations Officer to provide adequate information, education, and training to other departments within the Bank to ensure a collaborative and informative environment
  • Performs simple online banking updates to ensure clients have access to appropriate accounts and products.
  • Assists with projects within Deposit Operations that may include online banking clean-up and set-up of additional security measures

Client Service (20%)

  • Assists clients with Online Banking, including locked access and password resets
  • Answers incoming calls or emails to provide excellent client service regarding technical and operational questions or problems
  • Researches and investigates complex inquiries, fraud, errors, and other issues as necessary
  • Partners with clients on EnFact reporting to identify possible fraudulent transactions on debit cards

Back-Up Duties (5%)

  • Reviews and approves remote and mobile deposits throughout the day
  • Assists and provides back-up to daily reporting and account review
  • Process ACH returns for items originated by bank clients, including posting entries and return communication
  • Serves as the backupin the oversight of manual returns, fed adjustments, reclamations, manual PIMS, and other occurrences
  • Processes or verifies incoming and outgoing wire transfers while ensuring the use of proper procedures and the collection of applicable documentation
  • Provides backup assistance to Operations team members as necessary

OTHER RESPONSIBILITIES:

  • Assists with special projects and functions, as needed.
  • Performs all job functions and interactions with fellow bank employees, customers, vendors, and prospective customers within the guidelines of the Drake Bank Mission and Core Values: Dedicated, Reliable, Authentic, Knowledgeable, and Ethical.
  • Performs other duties as assigned.

REGULATORY COMPLIANCE RESPONSIBILITIES:

  • Continually enhances knowledge of regulatory and compliance issues through completion of all required online training and attendance at in-house and external training presentations.
  • Performs all job functions in accordance with Federal and State regulations and within banking policies.

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