As a Content Operations Associate in Employee Experience, you will enhance user journeys by planning, creating, and structuring knowledge content for help specialists, ensuring quality and timely ...
As a Content Operations Associate in Employee Experience, you will enhance user journeys by planning, creating, and structuring knowledge content for help specialists, ensuring quality and timely ...
As a Content Operations Associate in Employee Experience, you will enhance user journeys by planning, creating, and structuring knowledge content for help specialists, ensuring quality and timely ...
As a Content Operations Associate in Employee Experience, you will enhance user journeys by planning, creating, and structuring knowledge content for help specialists, ensuring quality and timely ...
Operations Associate (Part-Time)
Columbus, OH · On-site
$18/hr
From the very beginning, we've focused on delivering a seamless, user-friendly experience that ... We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ...
Operations Associate (Part-Time)
Columbus, OH · On-site
$18/hr
From the very beginning, we've focused on delivering a seamless, user-friendly experience that ... We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ...
From the very beginning, we've focused on delivering a seamless, user-friendly experience that ... We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ...
Quick apply
From the very beginning, we've focused on delivering a seamless, user-friendly experience that ... We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ...
From the very beginning, we've focused on delivering a seamless, user-friendly experience that ... We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ...
From the very beginning, we've focused on delivering a seamless, user-friendly experience that ... We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to ...
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to ...
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to ...
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to ...
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to ...
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to ...
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to ...
New
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to ...
New
As a Product Associate within Machine Learning & Intelligence Operations (MLIO,) you will help ... Collaborate with user research and business / operations teams to identify and drive customer ...
As a Product Associate within Machine Learning & Intelligence Operations (MLIO,) you will help ... Collaborate with user research and business / operations teams to identify and drive customer ...
As a Product Associate within Machine Learning & Intelligence Operations (MLIO,) you will help ... Collaborate with user research and business / operations teams to identify and drive customer ...
As a Product Associate within Machine Learning & Intelligence Operations (MLIO,) you will help ... Collaborate with user research and business / operations teams to identify and drive customer ...
Join the Product Operations team for an exciting opportunity to help support key strategic ... Contribute to the expansion of knowledge resources, persona-based user guides, and best practice ...
Join the Product Operations team for an exciting opportunity to help support key strategic ... Contribute to the expansion of knowledge resources, persona-based user guides, and best practice ...
User Operations Associate information
See salary details
$11.30 - $15.12
9% of jobs
$17.62 is the 25th percentile. Wages below this are outliers.
$15.12 - $18.95
24% of jobs
The median wage is $21.86 / hr.
$18.95 - $22.77
22% of jobs
$22.77 - $26.60
16% of jobs
$28.29 is the 75th percentile. Wages above this are outliers.
$26.60 - $30.42
9% of jobs
$30.42 - $34.24
7% of jobs
$34.24 - $38.07
4% of jobs
$38.07 - $41.89
4% of jobs
$41.89 - $45.72
3% of jobs
$45.72 - $49.54
1% of jobs
$49.54 - $53.37
0% of jobs
$11
$26
$53
How much do user operations associate jobs pay per hour?
As of Jul 14, 2026, the average hourly pay for user operations associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.
What are popular job titles related to User Operations Associate jobs? For User Operations Associate jobs, the most frequently searched job titles are:
What job categories do people searching User Operations Associate jobs look for? The top searched job categories for User Operations Associate jobs are:
What cities are hiring for User Operations Associate jobs? Cities with the most User Operations Associate job openings:
What states have the most User Operations Associate jobs? States with the most job openings for User Operations Associate jobs include:
Full-time
Re-posted 25 days ago
Job description
Job Summary:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers and businesses. As a Content Operations Associate in Employee Experience, you will enhance user journeys by planning, creating, and structuring knowledge content for help specialists, ensuring quality and timely delivery while collaborating with various teams.
Responsibilities:
• Plan and create engaging, user-friendly content for knowledge articles and adhere to the firm's standards and best practices.
• Structure and organize content using information architecture principles to enhance user experience and facilitate easy navigation within products and services.
• Collaborate with cross-functional teams to ensure content aligns with user needs, business goals, and accessibility guidelines.
• Draft clear and concise content to communicate complex concepts effectively.
• Manage intake request queue and regular maintenance updates to knowledge articles within SLA timelines.
• Use your skills in data analytics and digital proficiency to deliver results aligned with business strategy.
Qualifications:
Required:
• 2+ years of experience or equivalent expertise in content editing, writing, communications, operations or a related field
• Experience in creating content architectures, storytelling techniques, and clear and concise writing that facilitate quality customer experiences
• Advanced skills in written and verbal communication, ensuring clarity in all messaging
• Highly organized and detail-oriented with project management experience
Preferred:
• Proficiency in using content management systems (HTML knowledge is a plus)
• Interest and familiarity with AI and LLMs
• Ability to manage diverse stakeholder feedback
• Experience adhering to style guides and design system guidance
Company:
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. Founded in 2000, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers and businesses. As a Content Operations Associate in Employee Experience, you will enhance user journeys by planning, creating, and structuring knowledge content for help specialists, ensuring quality and timely delivery while collaborating with various teams.
Responsibilities:
• Plan and create engaging, user-friendly content for knowledge articles and adhere to the firm's standards and best practices.
• Structure and organize content using information architecture principles to enhance user experience and facilitate easy navigation within products and services.
• Collaborate with cross-functional teams to ensure content aligns with user needs, business goals, and accessibility guidelines.
• Draft clear and concise content to communicate complex concepts effectively.
• Manage intake request queue and regular maintenance updates to knowledge articles within SLA timelines.
• Use your skills in data analytics and digital proficiency to deliver results aligned with business strategy.
Qualifications:
Required:
• 2+ years of experience or equivalent expertise in content editing, writing, communications, operations or a related field
• Experience in creating content architectures, storytelling techniques, and clear and concise writing that facilitate quality customer experiences
• Advanced skills in written and verbal communication, ensuring clarity in all messaging
• Highly organized and detail-oriented with project management experience
Preferred:
• Proficiency in using content management systems (HTML knowledge is a plus)
• Interest and familiarity with AI and LLMs
• Ability to manage diverse stakeholder feedback
• Experience adhering to style guides and design system guidance
Company:
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. Founded in 2000, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.