As a Content Operations Associate in Employee Experience, you will enhance user journeys by planning, creating, and structuring knowledge content for help specialists, ensuring quality and timely ...
As a Content Operations Associate in Employee Experience, you will enhance user journeys by planning, creating, and structuring knowledge content for help specialists, ensuring quality and timely ...
As a Content Operations Associate in Employee Experience, you will enhance user journeys by planning, creating, and structuring knowledge content for help specialists, ensuring quality and timely ...
As a Content Operations Associate in Employee Experience, you will enhance user journeys by planning, creating, and structuring knowledge content for help specialists, ensuring quality and timely ...
Content Operations Associate In Employee Experience Embark on a career path where your content ... Plan and create engaging, user-friendly content for knowledge articles and adhere to the firm ...
Content Operations Associate In Employee Experience Embark on a career path where your content ... Plan and create engaging, user-friendly content for knowledge articles and adhere to the firm ...
... support content moderation, user protection, and platform safety * Monitoring regulatory ... Collaborating with legal, policy, product, operations, data protection, and engineering ...
... support content moderation, user protection, and platform safety * Monitoring regulatory ... Collaborating with legal, policy, product, operations, data protection, and engineering ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in ...
From the very beginning, we've focused on delivering a seamless, user-friendly experience that ... We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ...
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From the very beginning, we've focused on delivering a seamless, user-friendly experience that ... We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ...
New
Apply Early
As a Content Design Senior Associate in HR Digital Content, you will play a critical role in ... Plan and create engaging, user-friendly content for knowledge articles, products and features and ...
As a Content Design Senior Associate in HR Digital Content, you will play a critical role in ... Plan and create engaging, user-friendly content for knowledge articles, products and features and ...
As a Content Design Senior Associate in HR Digital Content, you will play a critical role in ... Plan and create engaging, user-friendly content for knowledge articles, products and features and ...
As a Content Design Senior Associate in HR Digital Content, you will play a critical role in ... Plan and create engaging, user-friendly content for knowledge articles, products and features and ...
As a Content Design Senior Associate in HR Digital Content, you will play a critical role in ... Plan and create engaging, user-friendly content for knowledge articles, products and features and ...
As a Content Design Senior Associate in HR Digital Content, you will play a critical role in ... Plan and create engaging, user-friendly content for knowledge articles, products and features and ...
Collaborate with UX teammates (UI designers, UX Researchers, Information Architects, Content ... and associates Identify user types and understand their unique needs and scenarios for use ...
Collaborate with UX teammates (UI designers, UX Researchers, Information Architects, Content ... and associates Identify user types and understand their unique needs and scenarios for use ...
Convert policies, procedures, and operational documents into user-friendly learning content. Track training completion and generate compliance reports. Manage user access, permissions, and system ...
Convert policies, procedures, and operational documents into user-friendly learning content. Track training completion and generate compliance reports. Manage user access, permissions, and system ...
Act as a strategic liaison across functions and operational areas Required qualifications ... Advanced technical literacy and deep understanding of content platforms and their impact on user ...
Act as a strategic liaison across functions and operational areas Required qualifications ... Advanced technical literacy and deep understanding of content platforms and their impact on user ...
Content Design, Vice President - HR
Columbus, OH · On-site
$114K - $165K/yr
Act as a strategic liaison across functions and operational areas Required qualifications ... Advanced technical literacy and deep understanding of content platforms and their impact on user ...
Content Design, Vice President - HR
Columbus, OH · On-site
$114K - $165K/yr
Act as a strategic liaison across functions and operational areas Required qualifications ... Advanced technical literacy and deep understanding of content platforms and their impact on user ...
Act as a strategic liaison across functions and operational areas Required qualifications ... Advanced technical literacy and deep understanding of content platforms and their impact on user ...
Act as a strategic liaison across functions and operational areas Required qualifications ... Advanced technical literacy and deep understanding of content platforms and their impact on user ...
Front-End Content Developer
New Albany, OH · On-site
$99K - $116K/yr
Our inclusive community of customers and associates champions the acceptance of all sizes, shapes ... The Content Developer will work at the intersection of engineering, UX, and marketing, bringing ...
Front-End Content Developer
New Albany, OH · On-site
$99K - $116K/yr
Our inclusive community of customers and associates champions the acceptance of all sizes, shapes ... The Content Developer will work at the intersection of engineering, UX, and marketing, bringing ...
User Operations Associate Content Moderation information
See salary details
$30K - $42.2K
4% of jobs
$42.2K - $54.5K
3% of jobs
$54.5K - $66.7K
18% of jobs
$67K is the 25th percentile. Wages below this are outliers.
$66.7K - $78.9K
9% of jobs
$78.9K - $91.1K
8% of jobs
$91.1K - $103.4K
3% of jobs
$103.4K - $115.6K
3% of jobs
The median wage is $120.2K / yr.
$115.6K - $127.8K
4% of jobs
$127.8K - $140K
3% of jobs
$140K - $152.3K
3% of jobs
$157.1K is the 75th percentile. Wages above this are outliers.
$152.3K - $164.5K
41% of jobs
$30K
$113.1K
$164.5K
How much do user operations associate content moderation jobs pay per year?

Full-time
Posted 13 days ago
Job description
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers and businesses. As a Content Operations Associate in Employee Experience, you will enhance user journeys by planning, creating, and structuring knowledge content for help specialists, ensuring quality and timely delivery while collaborating with various teams.
Responsibilities:
• Plan and create engaging, user-friendly content for knowledge articles and adhere to the firm's standards and best practices.
• Structure and organize content using information architecture principles to enhance user experience and facilitate easy navigation within products and services.
• Collaborate with cross-functional teams to ensure content aligns with user needs, business goals, and accessibility guidelines.
• Draft clear and concise content to communicate complex concepts effectively.
• Manage intake request queue and regular maintenance updates to knowledge articles within SLA timelines.
• Use your skills in data analytics and digital proficiency to deliver results aligned with business strategy.
Qualifications:
Required:
• 2+ years of experience or equivalent expertise in content editing, writing, communications, operations or a related field
• Experience in creating content architectures, storytelling techniques, and clear and concise writing that facilitate quality customer experiences
• Advanced skills in written and verbal communication, ensuring clarity in all messaging
• Highly organized and detail-oriented with project management experience
Preferred:
• Proficiency in using content management systems (HTML knowledge is a plus)
• Interest and familiarity with AI and LLMs
• Ability to manage diverse stakeholder feedback
• Experience adhering to style guides and design system guidance
Company:
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. Founded in 2000, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.