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User Operations Associate Content Moderation Jobs in California

Think Academy US

User Operations Specialist

San Jose, CA · On-site

$12K - $15K/mo

Translate trends into content that are understandable and relatable for U.S. parents * Package ... Rapid Development of User Insight & Operations Skills: Build systematic understanding of North ...

Suno

Software Engineer, Trust & Safety

San Francisco, CA · On-site

$170K - $240K/yr

... operations and investigations * Help improve detection algorithms and reduce false positives * Build automated systems for content moderation, user verification, and abuse prevention * Analyze large ...

Hive

Business Operations Associate

San Francisco, CA

$60K - $120K/yr

Together, Hive's solutions are transforming content moderation, brand protection, sponsorship ... Business Operations Associate Role We are looking for a talented leader to oversee business ...

Hive

Business Operations Associate

San Francisco, CA · On-site

$60K - $120K/yr

Together, Hive's solutions are transforming content moderation, brand protection, sponsorship ... Business Operations Associate Role We are looking for a talented leader to oversee business ...

Twitch

Senior Technical Program Manager

Irvine, CA · On-site

... that focus on user safety and content moderation, collaborating with various teams to solve ... and Operations teams to solve critical business problems • Identify areas of strategic ...

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All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in California

User Operations Associate Content Moderation information

See California salary details

$29.6K

$111.6K

$162.3K

How much do user operations associate content moderation jobs pay per year?

As of Jul 22, 2026, the average yearly pay for user operations associate content moderation in California is $111,621.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $152,000.00 per year, depending on experience, location, and employer.

What does a User Operations Associate in Content Moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a User Operations Associate in Content Moderation, and why are they important?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by User Operations Associates in Content Moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What are popular job titles related to User Operations Associate Content Moderation jobs in California? For User Operations Associate Content Moderation jobs in California, the most frequently searched job titles are:
What job categories do people searching User Operations Associate Content Moderation jobs in California look for? The top searched job categories for User Operations Associate Content Moderation jobs in California are:
What cities in California are hiring for User Operations Associate Content Moderation jobs? Cities in California with the most User Operations Associate Content Moderation job openings:
User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in California as of July 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $111,621 per year, or $53.7 per hour.
Senior UX Researcher: 26-01884

Senior UX Researcher: 26-01884

Akraya Inc.

Mountain View, CA • On-site, Remote

$75 - $95/hr

Temporary

Posted 17 days ago

Job description


Primary Skills: UX Research (Expert), Data Analysis (Advanced), Survey Design (Expert), AI Research (Medium), Content Moderation (Advanced)
Contract Type: W2/C2C Only
Duration: 6+ Months Contract (High possibility of extension)
Location: 100% Remote (#LI-Remote)
Pay Range: $75 - $95 Per Hour on W2
#LP
Job Summary:
We are seeking a dedicated UX Researcher & Metrics Analyst, focusing on creating, delivering, and managing a measurement framework for Content Moderation and AI Critical User Journeys. The ideal candidate will enhance the existing Critical User Journey Framework, manage the UX Metrics program, and conduct qualitative UX research studies. This role involves in-depth work on validating attributes, defining measurement specs, executing surveys, and generating comprehensive quarterly research reports.
Key Responsibilities:
  • Develop and enhance the measurement framework for Content Moderation + AI Critical User Journeys.
  • Manage the content moderation UX Metrics program, executing surveys, creating quarterly research reports, and designing custom UX metrics.
  • Conduct qualitative UX research studies, including usability studies, contextual inquiries, and creating detailed research reports.
  • Independently define UX measurement frameworks and select appropriate measurement instruments.
  • Field, analyze, and report on surveys tailored to Reviewer Satisfaction and Tooling Effectiveness, alongside updating survey questions as necessary.

Must-Have Skills:
  • Proven experience in UX Research and defining measurement frameworks.
  • Expertise in survey design, fielding, and data analysis.
  • Ability to conduct usability studies and produce in-depth research reports.
  • Prior experience in UX research within content moderation platforms or AI-enhanced user journey optimization is highly preferred.

ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in Tech Staffing
As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
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About Akraya

Sourced by ZipRecruiter

Akraya is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US. Akraya was recently voted as a 2021 Best Staffing Firm to Temp for by Staffing Industry Analysts and voted by our employees and consultants as a 2022 Glassdoor Best Places to Work.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Santa Clara, CA, US

Year founded

2001

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