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Lockbox Operations Manager Jobs in California (NOW HIRING)

Lockbox Manager Status: ☐ Exempt ☒ Non-Exempt About the Role The Lockbox Processing Specialist will be expected to assist with Lockbox business operations including envelope extraction, document ...

Lockbox Manager Status: ​☐​ Exempt ​☒​ Non-Exempt About the Role The Lockbox Processing Specialist will be expected to assist with Lockbox business operations including envelope ...

Lockbox Manager Status: ☐ Exempt ☒ Non-Exempt About the Role The Lockbox Processing Specialist will be expected to assist with Lockbox business operations including envelope extraction, document ...

... Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced ... Perform other support operations functions as required. Comprehend and translate verbal, written ...

As a Lockbox Processor within PNC's AR Advantage Operations organization, you will be based in ... Detail, Managing Multiple Priorities, Operational Functions, Standard Operating Procedures Work ...

As a Lockbox Processor within PNC's AR Advantage Operations organization, you will be based in ... Detail, Managing Multiple Priorities, Operational Functions, Standard Operating Procedures Work ...

FVP, Sr. Product Manager

San Diego, CA · On-site

$150K - $175K/yr

Receivables Products (Cash Vault, Cash Deliveries, Lockbox, Remote Deposit) * Own the Product ... Provide support and training to Sales and Operations * Support periodic reporting requirements ...

FVP, Sr. Product Manager

San Diego, CA · Remote

$150K - $175K/yr

Receivables Products (Cash Vault, Cash Deliveries, Lockbox, Remote Deposit) * Own the Product ... Provide support and training to Sales and Operations * Support periodic reporting requirements ...

FVP, Sr. Product Manager

San Diego, CA · On-site

$134K - $177K/yr

Provide support and training to Sales and Operations • Support periodic reporting requirements ... Vault, Lockbox, Remote Deposit, or equivalent) • Experience managing vendor relationships ...

Apply and reconcile incoming payments from wires, lockbox transactions, credit cards, and checks to ... Strong organizational skills with the ability to manage recurring deadlines and shifting priorities.

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Lockbox Operations Manager information

What is a lockbox operations manager?

Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.

What skills and qualifications are needed to be a lockbox operations manager?

To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.

What are common challenges faced by a lockbox operations manager, and how can they be addressed?

Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.

What is the difference between Lockbox Operations Manager vs Lockbox Specialist?

AspectLockbox Operations ManagerLockbox Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plusUsually requires a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees teams in banking or financial institutions, managing operations and processesPerforms daily lockbox processing tasks, often in a banking or financial setting
Employer & Industry UsageUsed by banks, financial services, and corporations managing receivablesCommonly employed within banks and financial institutions for payment processing

The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.

What job categories do people searching Lockbox Operations Manager jobs in California look for?

The top searched job categories for Lockbox Operations Manager jobs in California are:

What cities in California are hiring for Lockbox Operations Manager jobs?

Cities in California with the most Lockbox Operations Manager job openings:

Senior Lead Workflow Coordinator - Lockbox Operations

US Bank

La Mirada, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


U.S. Bank rating

8.2

Company rating: 8.2 out of 10

Based on 362 frontline employees who took The Breakroom Quiz

51st of 172 rated banks


Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description
Location: La Mirada, CA
Schedule: Sunday through Thursday, 8:00 AM to 4:30 PM
Join a team that plays a critical role in keeping lockbox operations running efficiently and ensuring customer transactions are processed accurately and on time. As a Senior Lead Workflow Coordinator, you'll help drive daily production, balance workloads, and make real-time decisions that support operational success.
What You'll Do:
  • Coordinate daily workflow activities to ensure production deadlines and cutoff times are met.
  • Monitor volumes and adjust priorities to keep work moving efficiently.
  • Partner with operations teams to identify and resolve workflow bottlenecks.
  • Make timely decisions to support productivity, quality, and customer commitments.
  • Assist with staffing and workflow adjustments based on business needs.
  • Support continuous improvement efforts to enhance efficiency and performance.
  • Step into production activities when needed, including mail processing, extraction, scanning, and equipment operation.What Makes This Role Exciting:
  • Play a key role in the day-to-day success of a fast-paced operation.
  • Lead workflow decisions that directly impact customer service and operational performance.
  • Collaborate with multiple teams to solve challenges and improve processes.
  • Gain valuable leadership, operations, and production management experience.
  • Enjoy a dynamic role that combines coordination, problem-solving, and hands-on support.
Basic Qualifications
  • High school diploma or equivalent
  • Four to five years or more of operations services related work experience
Preferred Skills/Experience
  • Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements
  • Proven commitment to high quality customer service
  • Ability to work well with external and internal customers
  • Good time management skills to maximize production and execution of tasks in a fast-paced environment
  • Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide
  • Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions
  • Ability to identify, analyze and resolve exceptions through data interpretation
  • Strong PC skills
  • Good verbal and written communication skills
Location Expectations
This role requires working from a U.S. Bank location for all scheduled work days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $25.77 - $34.33

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.


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About U.S. Bank

Sourced by ZipRecruiter

U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1863

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