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Lockbox Operations Jobs (NOW HIRING)

U.S. Bank

Lockbox Operations Processor

Cincinnati, OH · On-site

$20/hr

The Lockbox Operations Processor provides cross-functional production support across Operations Services. This role focuses on processing payments and documents, including high-volume data entry and ...

US Bank

Lockbox Operations Processor

Cincinnati, OH · On-site

$20/hr

The Lockbox Operations Processor provides cross-functional production support across Operations Services. This role focuses on processing payments and documents, including high-volume data entry and ...

Eastern Bank

Lockbox Operations Processor II

Medford, MA · On-site

$21.50/hr

The Lockbox Processor performs various functions related to Mail Opening, Exceptions Processing ... Box for distribution to the mail opening operation. * Perform 10 key data entry for customer ...

New

US Bank

Operations Processor- Lockbox

Gresham, OR

$20 - $24.09/hr

The Lockbox Operations Processor provides cross-functional production support across Operations Services. This role focuses on processing payments and documents, including high-volume data entry and ...

U.S. Bank

Operations Processor- Lockbox

Gresham, OR · On-site

$20 - $24.09/hr

The Lockbox Operations Processor provides cross-functional production support across Operations Services. This role focuses on processing payments and documents, including high-volume data entry and ...

TeamSoft

Payment Processor

New Brunswick, NJ · On-site

$20 - $23/hr

Experience working in payment processing, lockbox operations, financial institutions, or HIPAA-compliant environments * Ability to perform in a fast-paced, deadline-driven setting * Strong attention ...

Amicis Global

Transaction Processor

Nashville, TN · On-site

$19 - $22/hr

The Administrative Transaction Processor is responsible for supporting Lockbox operations by extracting, reviewing, and preparing payments and documents according to specific client requirements.

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All JobsLockbox Operations Jobs

Lockbox Operations information

See salary details

$99.5K

$144.8K

$193K

How much do lockbox operations jobs pay per year?

As of Jul 10, 2026, the average yearly pay for lockbox operations in the United States is $144,790.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,000.00 and $192,000.00 per year, depending on experience, location, and employer.

What is the difference between Lockbox Operations vs Cash Processing Clerk?

AspectLockbox OperationsCash Processing Clerk
CredentialsBanking certifications, familiarity with banking softwareBasic financial or clerical experience, sometimes banking knowledge
Work EnvironmentBank branches, processing centers, financial institutionsBank branches, back-office financial departments
Industry UsageFinancial services, bankingBanking, retail banking, financial institutions
Job FocusProcessing incoming payments via mailed checks, electronic paymentsHandling cash, verifying deposits, data entry

Lockbox Operations primarily involves managing incoming payments received through mail or electronic means, focusing on processing and depositing funds efficiently. Cash Processing Clerks handle cash transactions, verify deposits, and perform data entry tasks. While both roles support banking operations, Lockbox Operations emphasizes payment processing, whereas Cash Processing Clerks focus on cash handling and verification.

What are some common challenges faced in Lockbox Operations, and how are they typically addressed?

In Lockbox Operations, a frequent challenge is managing large volumes of payments while ensuring accuracy and meeting strict processing deadlines. Errors in data entry or delays can impact client satisfaction and financial reporting. Teams typically address these challenges by using advanced automated systems, following standardized procedures, and conducting regular quality checks. Collaboration with IT and client service teams is also essential to quickly resolve technical issues or exceptions and maintain a high level of service.

What are the key skills and qualifications needed to thrive in Lockbox Operations, and why are they important?

To excel in Lockbox Operations, you need strong attention to detail, analytical abilities, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with lockbox processing systems, banking software, and document imaging tools is essential. Excellent organizational skills, reliability, and effective communication help individuals stand out in this role. These competencies ensure accurate processing of financial transactions, minimize errors, and support efficient workflow in high-volume banking environments.

What is Lockbox Operations?

Lockbox Operations refers to a service provided by banks where they receive, process, and deposit payments on behalf of businesses. These operations involve collecting mail payments sent to a secure P.O. box, opening and scanning checks, and posting payment information to the appropriate accounts. This helps companies speed up the processing of incoming payments, reduce in-house processing costs, and improve cash flow management. Lockbox Operations staff ensure that payments are processed accurately and securely, and may also handle remittance documents and provide daily transaction reports to clients.
What cities are hiring for Lockbox Operations jobs? Cities with the most Lockbox Operations job openings:
What are the most commonly searched types of Lockbox Operations jobs? The most popular types of Lockbox Operations jobs are:
What states have the most Lockbox Operations jobs? States with the most job openings for Lockbox Operations jobs include:
Lockbox Operations jobs near you
Infographic showing various Lockbox Operations job openings in the United States as of July 2026, with employment types broken down into 12% Internship, 47% As Needed, 3% Full Time, 1% Contract, 35% Nights, and 2% Summer. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $144,790 per year, or $69.6 per hour.
Lockbox Operations Associate

Lockbox Operations Associate

City National Bank

Los Angeles, CA • On-site

$16.66 - $25.02/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

LOCKBOX OPERATIONS ASSOCIATE
WHAT IS THE OPPORTUNITY?
Lockbox Operations are responsible for handling client's remittances. Remittances are opened manually or by using an automated Opex 50\51 extractor, following specific instructions provided by the client. Remittances are reviewed for acceptance or rejection of payments, based on processing instructions, while ensuring all assigned work, i.e. envelopes, checks, invoices, credit card voucher and correspondence, is batched correctly and completed in a timely manner. Performs standard closing procedures that may include a quality review to ensure all printed images and reports are legible and ensure re-association, packaging and mailing of client processed remittances meets the various client requirements.
WHAT WILL YOU DO?
  • Open, sort and process all incoming mail either manually or with the use of a mail sorter and automated capture equipment
  • Process Incoming Checks
  • Process and print outgoing check files
  • Process returned checks daily
  • Process, track and report returned check disbursements
  • Data Entry
  • Sorting and preparation of checks for scanning and deposit
  • Research and answer customer inquiries received via phone, correspondence and e-mails to resolve problems and ensure customer satisfaction
  • Maintain customer files and records
  • Approval of Manual agreements
  • Approval of E-signature agreements
  • Scanning of Agreements

WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*
  • Minimum 1 year of banking, payment or account receivable processing experience
  • Minimum 1 year experience in MS Office, Excel, Word

Additional Qualifications
  • Must be able to read, understand and follow written and verbal instructions.
  • Must adhere to client specific deadlines, schedules and the quality requirements of the department.
  • Must have basic computer skills and the ability to work with on-line systems in an efficient manner.
  • Requires some lifting, up to 30 lbs.
  • Must have the ability to focus on a specific task, and to work independently and under pressure in order to meet departmental and client specific deadlines.

WHAT'S IN IT FOR YOU?
Compensation
Starting base salary: $16.66 - $25.02 per hour. Exact compensation may vary based on skills, experience, and location.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
  • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
  • Generous 401(k) company matching contribution
  • Career Development through Tuition Reimbursement and other internal upskilling and training resources
  • Valued Time Away benefits including vacation, sick and volunteer time
  • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
  • Career Mobility support from a dedicated recruitment team
  • Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
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