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Lockbox Operations Jobs (NOW HIRING)

Eastern Bank

Lockbox Operations Processor

Medford, MA · On-site

$21.50/hr

The Lockbox Processor performs various functions related to Mail Opening, Exceptions Processing ... Box for distribution to the mail opening operation. * Perform 10 key data entry for customer ...

Eastern Bank

Lockbox Operations Processor

Medford, MA · On-site

$21.50/hr

The Lockbox Processor performs various functions related to Mail Opening, Exceptions Processing ... Box for distribution to the mail opening operation. * Perform 10 key data entry for customer ...

U.S. Bank

Lockbox - Operations Processor

La Mirada, CA · On-site

$20 - $22.60/hr

The Lockbox Operations Processor provides cross-functional production support across Operations Services. This role focuses on processing payments and documents, including high-volume data entry and ...

US Bank

Lockbox - Operations Processor

La Mirada, CA · On-site

$20 - $22.60/hr

The Lockbox Operations Processor provides cross-functional production support across Operations Services. This role focuses on processing payments and documents, including high-volume data entry and ...

U.S. Bank

Work Coordinator- Lockbox

Gresham, OR · On-site

$21.25 - $28.32/hr

This position is coordinating work for the lockbox operations processors. It is providing assistance as need, and working as a SME and TEAM LEADER The Lockbox Operations Processor provides cross ...

US Bank

Work Coordinator- Lockbox

Gresham, OR

$21.25 - $28.32/hr

This position is coordinating work for the lockbox operations processors. It is providing assistance as need, and working as a SME and TEAM LEADER The Lockbox Operations Processor provides cross ...

US Bank

Operations Processor- Lockbox

Gresham, OR

$20 - $24.09/hr

The Lockbox Operations Processor provides cross-functional production support across Operations Services. This role focuses on processing payments and documents, including high-volume data entry and ...

U.S. Bank

Operations Processor- Lockbox

Gresham, OR · On-site

$20 - $24.09/hr

The Lockbox Operations Processor provides cross-functional production support across Operations Services. This role focuses on processing payments and documents, including high-volume data entry and ...

TeamSoft

Payment Processor

New Brunswick, NJ · On-site

$20 - $23/hr

Experience working in payment processing, lockbox operations, financial institutions, or HIPAA-compliant environments * Ability to perform in a fast-paced, deadline-driven setting * Strong attention ...

TeamSoft

Payment Processor

New Brunswick, NJ · On-site

$19 - $21/hr

Experience in lockbox operations, mail processing, document imaging, AP/AR, or payment processing * Familiarity with HIPAA-compliant environments Why Join Zing? * Comprehensive paid training * Great ...

Amicis Global

Transaction Processor

Nashville, TN · On-site

$19 - $22/hr

The Administrative Transaction Processor is responsible for supporting Lockbox operations by extracting, reviewing, and preparing payments and documents according to specific client requirements.

Dexian

Operation Specialist

Brooklyn, OH · On-site

Job functions of an Operations analyst include: * Create, edit, and test application and operational procedures for Lockbox Operations and Support. * Write and execute test scripts for operational ...

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All JobsLockbox Operations Jobs

Lockbox Operations information

See salary details

$99.5K

$144.8K

$193K

How much do lockbox operations jobs pay per year?

As of Jul 30, 2026, the average yearly pay for lockbox operations in the United States is $144,790.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,000.00 and $192,000.00 per year, depending on experience, location, and employer.

What is the difference between Lockbox Operations vs Cash Processing Clerk?

AspectLockbox OperationsCash Processing Clerk
CredentialsBanking certifications, familiarity with banking softwareBasic financial or clerical experience, sometimes banking knowledge
Work EnvironmentBank branches, processing centers, financial institutionsBank branches, back-office financial departments
Industry UsageFinancial services, bankingBanking, retail banking, financial institutions
Job FocusProcessing incoming payments via mailed checks, electronic paymentsHandling cash, verifying deposits, data entry

Lockbox Operations primarily involves managing incoming payments received through mail or electronic means, focusing on processing and depositing funds efficiently. Cash Processing Clerks handle cash transactions, verify deposits, and perform data entry tasks. While both roles support banking operations, Lockbox Operations emphasizes payment processing, whereas Cash Processing Clerks focus on cash handling and verification.

What are some common challenges faced in Lockbox Operations, and how are they typically addressed?

In Lockbox Operations, a frequent challenge is managing large volumes of payments while ensuring accuracy and meeting strict processing deadlines. Errors in data entry or delays can impact client satisfaction and financial reporting. Teams typically address these challenges by using advanced automated systems, following standardized procedures, and conducting regular quality checks. Collaboration with IT and client service teams is also essential to quickly resolve technical issues or exceptions and maintain a high level of service.

What are the key skills and qualifications needed to thrive in Lockbox Operations, and why are they important?

To excel in Lockbox Operations, you need strong attention to detail, analytical abilities, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with lockbox processing systems, banking software, and document imaging tools is essential. Excellent organizational skills, reliability, and effective communication help individuals stand out in this role. These competencies ensure accurate processing of financial transactions, minimize errors, and support efficient workflow in high-volume banking environments.

What is Lockbox Operations?

Lockbox Operations refers to a service provided by banks where they receive, process, and deposit payments on behalf of businesses. These operations involve collecting mail payments sent to a secure P.O. box, opening and scanning checks, and posting payment information to the appropriate accounts. This helps companies speed up the processing of incoming payments, reduce in-house processing costs, and improve cash flow management. Lockbox Operations staff ensure that payments are processed accurately and securely, and may also handle remittance documents and provide daily transaction reports to clients.
What cities are hiring for Lockbox Operations jobs? Cities with the most Lockbox Operations job openings:
What are the most commonly searched types of Lockbox Operations jobs? The most popular types of Lockbox Operations jobs are:
What states have the most Lockbox Operations jobs? States with the most job openings for Lockbox Operations jobs include:
Lockbox Operations jobs near you
Infographic showing various Lockbox Operations job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 16% Internship, 6% Full Time, 2% Contract, 71% Nights, and 3% Summer. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $144,790 per year, or $69.6 per hour.

Lockbox Operations Processor

Eastern Bank

Medford, MA • On-site

$21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Eastern Bank rating

8.3

Company rating: 8.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

47th of 170 rated banks

Job description


Starting Rate: $21.50
Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
The posted salary range reflects Eastern's expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
The Lockbox Processor performs various functions related to Mail Opening, Exceptions Processing, Sorting, and Keying within the Lockbox Department.
Job Responsibilities:
  • Open, sort, and balance customer remittances according to bank and customer procedures and deadlines.
  • Utilize an adding machine to balance multiple transactions and label with appropriate batch header.
  • Review processable returns for accuracy and complete a Return Item Notification form.
  • Prepare manual deposits for payments received without a document.
  • Prepare checks for data entry processing.
  • Sort through customer payments separating transactions according to customer specifications.
  • Review/prepare counterwork for processing.
  • Record daily production by completing an Employee Production Report and submit to Supervisor at end of shift for review/approval.
  • Sort and prepare the mail for processing by P.O. Box for distribution to the mail opening operation.
  • Perform 10 key data entry for customer payments in a fast-paced environment while meeting quality and productivity standards.
  • Responsible for data entry of detailed payment information from remittance documents according to customer specifications.
  • Monitor and/or ensure compliance with Federal and State laws and regulations, including but not limited to the Bank Secrecy Act and Anti-Money Laundering, in addition to, Bank operation policies and procedures.
  • Other duties as assigned.

Qualifications:
  • This position requires excellent manual dexterity, attention to detail, solid organizational skills, basic adding machine skills, and ability to meet processing standards.
  • Position requires good communication skills. Must be able to prioritize and follow direction. Must be able to work in a fast-paced environment.
  • Candidate must be flexible and able to perform a variety of clerical duties during the shift and demonstrate the ability to move from one task to another easily in a high production environment.
  • The position requires effective interaction with all team members. Candidate must be able to follow verbal direction and read company procedures related to customer business requirements.
  • This candidate will be able to meet customer deadlines while working both independently and as part of a team.
  • Flexible schedule required to meet business needs.

Physical Demands/Conditions:
The physical demands listed are typical of those an employee must meet to successfully perform the essential duties of this job. We may make reasonable accommodations to enable individuals with disabilities to perform those duties. While performing the duties of this job, the employee is regularly required to talk, see, hear, read, write, walk, sit, stand, stoop, kneel or bend; reach with hands and arms; use office equipment such as computer, telephone, calculator, and fax machine. The employee must occasionally lift and/or move up to 25 pounds.
Backfill coverage for 1) reformatter 2) backfill coverage for transmissions 3) backfill coverage for floor coordinator and
4) backfill coverage for operations team leader coordinator.
About Us
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.
Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.
At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you're excited about this role but your experience doesn't fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

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