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Lockbox Operations Jobs in Pennsylvania (NOW HIRING)

Lockbox Specialist I

Indiana, PA ยท On-site

$15 - $27.76/hr

This includes lockbox items as well as incoming mail deposits and payments (loan, safe box, etc ... Cross train and assist others in Enterprise Payments Operations departments with tasks, as needed-

Lockbox Processor

Pittsburgh, PA ยท On-site

$17 - $19.75/hr

As a Lockbox Processor within PNC's AR Advantage Operations organization, you will be based in Pittsburgh, PA. The work schedule for this role will be Wednesday - Monday, 7:00 AM -3:30 PM PNC is an ...

Lockbox Processor

Pittsburgh, PA ยท On-site

$17 - $19.75/hr

As a Lockbox Processor within PNC's AR Advantage Operations organization, you will be based in Pittsburgh, PA The work schedule for this role is Monday - Friday, 2:30 PM - 11:00 PM PNC is an in ...

Lockbox Processor

Pittsburgh, PA

$17 - $19.75/hr

As a Lockbox Processor within PNC's AR Advantage Operations organization, you will be based in Pittsburgh, PA. The work schedule for this role will be Wednesday - Monday, 7:00 AM -3:30 PM PNC is an ...

Lockbox Processor

Pittsburgh, PA ยท On-site

$17 - $19.75/hr

As a Lockbox Processor within PNC's AR Advantage Operations organization, you will be based in Pittsburgh, PA The work schedule for this role is Monday - Friday, 2:30 PM - 11:00 PM PNC is an in ...

Lockbox Processor (GOV)

Pittsburgh, PA ยท On-site

$17 - $19.75/hr

As a Lockbox Processor (GOV) within PNC's AR Advantage Operations organization, you will be based in Pittsburgh, PA. The work schedule for this role will be Sunday - Thursday, 10:00 PM - 6:30 AM PNC ...

Lockbox Processor (GOV)

Pittsburgh, PA ยท On-site

$17 - $19.75/hr

As a Lockbox Processor (GOV) within PNC's AR Advantage Operations organization, you will be based in Pittsburgh, PA. The work schedule for this role will be Sunday - Thursday, 10:00 PM - 6:30 AM PNC ...

Client Service Manager Pittsburgh On-site The Client Service Manager (Lockbox)) is responsible for overseeing on-site operations, leading teams, and serving as the primary point of contact for the ...

Oversee cash management operations, including hard lockbox, soft lockbox, and springing lockbox structures, ensuring borrower cash is controlled, applied, and disbursed in strict accordance with loan ...

Client Service Manager

Pittsburgh, PA ยท On-site

$80K - $90K/yr

Pittsburgh On-site The Client Service Manager (Lockbox)) is responsible for overseeing on-site operations, leading teams, and serving as the primary point of contact for the client. This role ensures ...

Client Service Manager

Pittsburgh, PA ยท On-site

$80K - $90K/yr

The Client Service Manager (Lockbox) will play a crucial role in ensuring the smooth and efficient operation of lockbox processing , driving continuous improvement, and maintaining strong client and ...

Accounts Receivable Analyst

King Of Prussia, PA ยท On-site

$23.50 - $29.75/hr

... Operations * Prepare and maintain AR aging reports, collection metrics, and cash flow forecasts ... Process customer payments via ACH, wire, lockbox, and checks * Maintain accurate customer master ...

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Showing results 1-20

Lockbox Operations information

See Pennsylvania salary details

$99.7K

$145.1K

$193.5K

How much do lockbox operations jobs pay per year?

As of Sep 5, 2026, the average yearly pay for lockbox operations in Pennsylvania is $145,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,300.00 and $192,500.00 per year, depending on experience, location, and employer.

What is lockbox operations?

Lockbox Operations refers to a service provided by banks where they receive, process, and deposit payments on behalf of businesses. These operations involve collecting mail payments sent to a secure P.O. box, opening and scanning checks, and posting payment information to the appropriate accounts. This helps companies speed up the processing of incoming payments, reduce in-house processing costs, and improve cash flow management. Lockbox Operations staff ensure that payments are processed accurately and securely, and may also handle remittance documents and provide daily transaction reports to clients.

What are the key skills and qualifications needed to thrive in lockbox operations?

To excel in Lockbox Operations, you need strong attention to detail, analytical abilities, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with lockbox processing systems, banking software, and document imaging tools is essential. Excellent organizational skills, reliability, and effective communication help individuals stand out in this role. These competencies ensure accurate processing of financial transactions, minimize errors, and support efficient workflow in high-volume banking environments.

What are some common challenges faced in lockbox operations, and how are they typically addressed?

In Lockbox Operations, a frequent challenge is managing large volumes of payments while ensuring accuracy and meeting strict processing deadlines. Errors in data entry or delays can impact client satisfaction and financial reporting. Teams typically address these challenges by using advanced automated systems, following standardized procedures, and conducting regular quality checks. Collaboration with IT and client service teams is also essential to quickly resolve technical issues or exceptions and maintain a high level of service.

What is the difference between Lockbox Operations vs Cash Processing Clerk?

AspectLockbox OperationsCash Processing Clerk
CredentialsBanking certifications, familiarity with banking softwareBasic financial or clerical experience, sometimes banking knowledge
Work EnvironmentBank branches, processing centers, financial institutionsBank branches, back-office financial departments
Industry UsageFinancial services, bankingBanking, retail banking, financial institutions
Job FocusProcessing incoming payments via mailed checks, electronic paymentsHandling cash, verifying deposits, data entry

Lockbox Operations primarily involves managing incoming payments received through mail or electronic means, focusing on processing and depositing funds efficiently. Cash Processing Clerks handle cash transactions, verify deposits, and perform data entry tasks. While both roles support banking operations, Lockbox Operations emphasizes payment processing, whereas Cash Processing Clerks focus on cash handling and verification.

What are the most commonly searched types of Lockbox Operations jobs in Pennsylvania?

The most popular types of Lockbox Operations jobs in Pennsylvania are:

What are popular job titles related to Lockbox Operations jobs in Pennsylvania?

For Lockbox Operations jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Lockbox Operations jobs in Pennsylvania look for?

The top searched job categories for Lockbox Operations jobs in Pennsylvania are:

Infographic showing various Lockbox Operations job openings in Pennsylvania as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $145,138 per year, or $69.8 per hour.

Lockbox Specialist I

S and T Bank

Indiana, PA โ€ข On-site

$15 - $27.76/hr

Part-time

Re-posted 2 days ago


Key responsibilities

  • Perform tasks related to sorting, opening, and distributing incoming mail from various Post Office boxes.

  • Process payments received for Wholesale and Retail lockbox customers, including scanning checks and documentation, and ensuring timely processing and reporting.

  • Act as the primary contact for lockbox customers, assist with questions, and maintain customer access to websites for data and reports.


Job description

Location:
324 North 4th Street
Indiana, PA 15701
Hours:
Monday - Friday: 8:00AM - 5:00PM
(Additional hours as necessary to meet the objectives of the department)
Function:
Performs various administrative and clerical duties in support of the Wholesale and/or Retail Lockbox groups and Bank mail deposits / payments.
Duties and Responsibilities:
Directly responsible for performing all the following Lockbox tasks at a fully functional level:
  • Sort, open, and distribute incoming mail from various Post Office boxes.

  • Ensure all incoming mail items are processed, balanced, and reported in a timely manner. This includes lockbox items as well as incoming mail deposits and payments (loan, safe box, etc.).

  • Have a working knowledge of customer lockbox agreements to meet deadlines, provide communications and meet processing expectations.

  • Accurately process payments received for Wholesale and Retail lockbox customers. Scan checks and any additional documentation.

  • Prepare scanned mail and lockbox paper items for retention. Prepare and mail paper items to lockbox customers, when appropriate.

  • Send exceptions, image statements, or other notifications of lockbox activity to customers daily or weekly, depending on the lockbox agreement.

  • Create and maintain customer access to websites for access to historical data and reports.

  • Act as primary contact for all lockbox customers. Assist with questions regarding incoming payments, accounts receivables files, and the use of websites.

  • Assist with the opening and closing of lockbox accounts.

  • Assist with the completion of a monthly production tracking log to be used for the billing of lockbox customers and departmental productivity.

  • Scan documents received from various departments and commit them to Optima/OnBase for retention purposes.

  • Act as primary contact for various equipment and software vendors as well as maintain a working relationship with courier services.

  • Understand, maintain, and ensure accuracy of all Lockbox products, procedures, and policies.

  • Assist with annual disaster recovery testing.

  • Assist with the training of newly hired employees on all products/procedures/policies, as needed.

  • Cross train and assist others in Enterprise Payments Operations departments with tasks, as needed-.

  • Maintains a good working relationship with bank employees. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization.

  • Performs additional duties as required.

Education:
Requires a high school diploma or equivalent, plus specialized training, trade school, or a two year degree.
Experience:
One to two years general experience, plus one to two years of specialized training/experience.
Physical Demands:
Operates a keypad device, operates electronic equipment and operates office equipment 90% of the day. Must be able to occasionally lift and/or move up to 30 lbs. Use of manual dexterity skills for typing, and data entry up to 75% of the business day. Specific vision requirements include close vision of 18"-20" and depth perception for computer work. Frequent use of extremities to stand, reach, kneel, or bend throughout an eight-hour shift. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Offered rates and salaries may vary based on geographic location, market data and on experience, education, and evidenced position specific skill requirements.
For roles that are incentive eligible, payment is based upon the plan document and company, business, and/or individual performance.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Salary Range:
$15.00 - $27.76